Pre-sales Solutions Engineer- Los Angeles

| Greater Denver Area
About Quantum Metric
Quantum Metric was conceived with a challenging goal: empower organizations to maximize their customers' experience and value by simplifying data science exploration through machine intelligence and Big Data."We are radically changing the way organizations understand how users interact with their digital presence."
Our Culture
As users of analytics, we know that there's an overwhelming amount of data, that the search for meaning can be exhausting, and the configuration demand is distracting. We wanted to walk away from CXM with that "So that's how we improve our business" feeling, and we couldn't find a product on the market to get us there. So we built Quantum Metric to tell us where customers struggle and the value of that opportunity, all without having to be a slave to software configuration. We set out to teach software to understand the value of products, services, and customers.
Emphasis on Innovation
QM is defined by our innovation first culture - an environment that rewards creative problem solving and rapid decision making. We encourage our team to be bold. Our open culture keeps everyone informed and allows people to move around and solve the problems they care about most. We are a close-knit team moving fast to develop new products, constantly iterating and improving.
About the Role
As a Solutions Engineer at Quantum Metric, you will be responsible for providing world class pre-sales technical support to the sales team. Working directly with customers you will be the subject matter expert on customer experience management and QM. You will be responsible for delivering product demonstrations that directly address customer pain and emphasize QM’s industry leading CXM solutions. During the sales cycle, you will lead the proof of concepts, demonstrating Quantum Metric’s ability to meet and exceed customer requirements, often in the customer’s production environment.
About YOU!
To be a successful Solutions Engineer at Quantum Metric, you must have experience in a sales engineer or customer-facing role, and be passionate about technical sales and working with customers and solving their problems. You are driven and self-motivated, and have experience with customer experience technologies (CXM). Other qualifications we are looking for include:

Requirements

  • 3-5+ years of knowledge / experience working with at least one of the following client-side web technologies: HTML, JavaScript, React, Angular, Ember, Meteor, etc.
  • Knowledge of website frameworks, components and concepts.
  • Excellent communication and presentation skills.
  • Passionate about technical sales and working with customers.
  • Ambitious and self-motivated with a high emotional IQ, as this role is remote.
  • Ability to work on multiple opportunities & POCs concurrently.
  • Highly coachable with a strong desire to improve and grow as a professional.
  • Travel up to 50%.
  • As a start-up, when something needs done, you just do it. Help is always available, but you'll wear many hats. As an SE, you might write white papers, assist building the online help, author training guides, etc.

Experience

  • History of working at start-ups is a plus.
  • Experience working remotely is a plus.
  • Ability to work in a fast-paced, continually evolving environment.
  • Skills
  • Experience/understanding of native/hybrid mobile apps is a plus.
  • Fundamental knowledge of analytical tools such as Adobe, Google, etc.
  • Experience with other CXM vendors is a plus.

Perks: We know that we are an early start-up, but this is something to brag about...

  • Medical, dental, vision 99% coverage
  • 401k
  • 3 weeks PTO, 10 holidays
  • Stock Options/Equity

About Quantum Metric
Quantum Metric is a venture-backed startup that recently raised a $25MM Series A round of funding from Insight Venture Partners, a top-tier NY-based firm. The company has amazing client success stories at enterprise-scale that have helped validate our product-market fit and provided compelling examples of our business value proposition.
The typical Quantum Metric customer achieves a full investment payback within three months of beginning to use our real-time digital intelligence platform and, on average, a 376% ROI over three years. We’re thoughtfully scaling out our team to add outstanding talent that is equally passionate about being part of a team that is fast-paced, innovative and values passion, honesty, persistence, and curiosity.
We’re offering you the opportunity to develop your career in a tech space ripe for disruption. This year alone we are on track to increase our year-over-year revenue by 400%! If all of this inspires you, then what are you waiting for? Talk to us today!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • SqlLanguages
    • HTMLLanguages
    • CSSLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • BigQueryDatabases
    • Quantum MetricAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

The Quantum Metric home office is in Monument, Colorado, with additional offices in Denver (LoHi) and the Washington DC metro area.

An Insider's view of Quantum Metric, Inc.

What's something quirky about your company?

"Indy" the cat is our company mascot who lives full-time in our Monument office.

Kyle

Director of Digital Marketing

What projects are you most excited about?

I lead all the recruiting efforts here at Quantum Metric and in 2019 we are going to more than double in size (that's 80 hires...that's 1.5 hires PER WEEK).
I feel like I have the best job here- building the family and talking to people every day about our product and impact.

Kristin

Dir. of Talent & Recruiting

How has your career grown since starting at the company?

As an early member of Customer Success, I became exposed to multiple facets of the business while building client relationships. This provided the chance for me to push my skill set further and get outside of my comfort zone, which Quantum has always encouraged. Now, I have the opportunity to lead our growing enthusiastic Customer Success Team!

Gil

Customer Success Manager

How do you make yourself accessible to the rest of the team?

I integrate with the team regularly. People can reach out to me any time if they need me; they have my phone number. I care about our people and this company.

Mario

CEO and Founder

What’s the vibe like in the office?

Everyone here has a voice. We openly express whatever we want to share without judgment and our thoughts or ideas are considered. It's refreshing to be able to do that at this company!

Ro

Executive Business Partner

What are Quantum Metric, Inc. Perks + Benefits

Quantum Metric, Inc. Benefits Overview

At Quantum Metric, we offer a comprehensive group health plan, time off, competitive salaries, and a work environment that thrives on team collaboration and work-life balance. We understand life happens and when it does we want the well-being of our employees to be healthy and happy. A healthy work-life balance promotes a happy and productive employee.

Culture
Partners with Nonprofits
The company supports Charity: water, a non-profit organization that brings clean and safe drinking water to people in developing countries.
Daily stand up
Daily Product/Development stand-ups, weekly Sales calls, and monthly All-Hands meetings. We want everyone to be in the know about what great things are happening at Quantum Metric.
Open door policy
We encourage our employees to openly share ideas, voice concerns, or about anything on their minds!
Group brainstorming sessions
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Disability Insurance
100% company paid. Short-Term Disability insurance helps replace lost income in the event of illness or accident that prevents employees from working.
Dental Benefits
We cover 50% of the employee's premiums.
Vision Benefits
We cover 50% of the employee's premiums.
Health Insurance Benefits
3 health plans to choose from with HSA. We cover 99% of our employee's premiums and an option for employees to upgrade to more expensive plan by paying the difference.
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Our company matches employees' contributions to a non-profit organization, charity: water.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 8 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Remote Work Program
For employees outside our home office location, we have employees across the U.S. who either work from their home office or to a company designated office facility.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
9 holidays plus 1 floating holiday
Perks & Discounts
Casual Dress
We want our employees to come to work comfortably and is very common to see our employees wearing Quantum Metric T-shirts or pull-overs proudly!
Company Outings
Annual holiday gatherings and team building activities.
Stocked Kitchen
At the home office location.
Parking
Free parking at the home office and some paid for parking at company designated office facility.
Relocation Assistance
Offered on a case-by-case situation
Professional Development Benefits
Promote from within
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