Optical Architect at Zayo

| Greater Boulder Area
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Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

The Optical Architect position is responsible for testing, certification and documentation of Optical Transport equipment and services on the Zayo Core and Metro Networks. A successful candidate for this position will possess expert working knowledge of DWDM / Optical Transport hardware solutions from a variety of vendors including Ciena, Nokia and Infinera. Individual will research and lead the development of technology and services roadmap with internal stakeholders and strategic vendors. Individual will provide thought leadership to internal stake holders as required to define new products and services. Individual will provide expert level support and collaborate with planning, engineering and operations teams on key projects including new hardware implementations, services and network optimization. Strong project management and organization skills are necessary to thrive in this role. Ability to communicate effectively and articulate technical information is an absolute must. Individual will lead and develop life cycle plans for Optical transport solutions and services.

Day to day functions of this team include, but are not limited to:

  • Creation and execution of test plans for hardware and software certification supporting the suite of services Zayo’s Lit Solutions business provides.
  • Definition of design and configuration standards. Create and distribute documentation supporting the standardized design and implementation of hardware solutions.
  • Work closely with our engineering teams on complex solutions in support of customer orders, network growth or optimization, and infrastructure related projects
  • Review hardware vendor technical bulletins for potential issues, which may impact Zayo’s network. Work with hardware vendors to create project plans, which quickly address critical issues within the network.
  • Work with product teams to enhance and develop Zayo’s products and services.
  • Support operations groups with training, documentation enhancements or updates, and advanced level technical support.
  • Procure hardware necessary for project implementation. 
  • Conduct and ongoing review of all deployed hardware to ensure configurations align with Zayo standards.
  • Enable automation into the network enable quicker turn up of hardware and services, enhance product capabilities, and improve standardization.


  • Project Management: The candidate will need to provide regular updates to leadership on key projects and initiatives. This individual should have a bias towards action when working through problems or challenges that may arise.
  • Technical Training: As a subject matter expert, this candidate is responsible for supporting and cross-training members of Zayo’s engineering and support staff. This includes identifying areas of need, compiling training documentation, and delivering training courses.
  • Network Documentation: This individual will be responsible to develop and define hardware and configuration standards to be used by engineering and installation teams. Work with consumers of the information to improve documentation as needed. 
  • Product and Service Definition: Work closely with Zayo product managers to develop and define products and services. Creation of collateral for internal and external teams.
  • Network Performance Management: Candidate will work with all network operations teams to insure optimal performance of the network. Position will be responsible for escalations to other teams as needed to resolve underlying system/technology problems e.g. wavelength or fiber infrastructure.
  • Vendor Management: Serves as liaison for vendor related issues & escalations. Review Vendor Bulletins (PCNs), publish impact statements, and create plans for implementation of PCNs if applicable and in the best interests of the company. Track open issues with vendors to resolution and provide regular readouts on open vendor issues and recommendations for upgrades or removal / replacement of vendor technologies.
  • Network Maintenance Support: Candidate will be responsible for assisting with creation of network maintenance activities as well as addressing customer related escalations that may arise from these activities in regards to level of impact, scheduling, etc. Flexible schedule to support these activities as needed is a must.

Education and Experience:

Ideal candidate has a Bachelor of Science degree (B. S.) or equivalent from four-year University or technical school and 5 to 8 years related experience in telecommunications or service provider industry. Experience with developing and executing hardware and software test plans within a lab envirornment strongly desired.


  • Reports to: Sr. Manager, Network Architecture
  • Travel: < 20%
  • Base Salary Range- $75,500- $100,650

Benefits, Rewards & Wellness

  • Excellent Health, Dental & Vision Insurance

  • Retirement 401(k) Savings Plan

  • Fitness membership discounts

  • Generous paid time off policy including paid parental leave

Please note, in accordance with Zayo's commitment to providing and maintaining a workplace free of recognized hazards, all U.S. and Canadian employees and any employee, vendor, customer, or visitor who enters a Zayo office or facility in the U.S. and Canada must be fully vaccinated against COVID-19 and provide proof of such vaccination. If you are hired by Zayo, you will be required to provide proof of vaccination or have a valid religious or medical reason not to be vaccinated.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ApexLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SalesforceCRM


In Colorado we have campuses in Downtown Denver and on 29th Street Mall in Boulder, where employees can benefit from access to restaurants, retail, fitness and more!

What are Zayo Perks + Benefits

Zayo Benefits Overview

Zayo Group is committed to providing our employees with a benefits program that is both comprehensive and competitive. Our benefits program offers health care, dental and vision coverage, as well as financial security to our employees and their families.

Volunteer in local community
Partners with Nonprofits
B Strong, Greenhouse Scholars, A Precious Child, AMP the Cause, There With Care, Boulder Parks and Rec, and many more....
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Flexible Spending Accounts (FSAs) enable you to put aside money for important expenses & help reduce your income taxes at the same time. Zayo employees can contribute up to $2,650 annually.
Disability Insurance
If you are out of work for an extended period or time due to a disabling injury or illness, disability insurance covers 60% of annual salary up to $5000 monthly maximum payout.
Dental Benefits
Dental exams can help you & your dentist detect problems in the early stages when treatment is simpler & costs are lower. Regular exams are an important part of maintaining your medical health.
Vision Benefits
The vision plan covers routine eye exams and also pays for all or a portion of the costs of glasses or contact lenses if you need them.
Health Insurance Benefits
Each person's health care needs are different. That's why our medical plan offers multiple options (3) so that you can choose the coverage level best-suited to your personal situation.
Life Insurance
Your family depends on your income for a comfortable lifestyle and for the resources necessary to make their dreams a reality! Zayo offers Basic Term Life and AD&D as well as supplemental insurance.
Pet Insurance
Wellness Programs
Team workouts
Do you love working out? So do we which is why Zayo offers access to group fitness sessions and company-sponsored events, such as the B Strong Ride.
Mental Health Benefits
Retirement & Stock Options Benefits
Zayo Group offers a 401(k) plan through Fidelity. Eligible employees may join the plan as soon as administratively feasible after their date of hire and may contribute up to the IRS limit of $19,000.
401(K) Matching
Zayo matches 50% of employee contributions up to 4% with a cap at 2% match.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Zayo employees receive between 0 and 25 days per year of paid time off based on years of service.
Paid Volunteer Time
We encourage our employees to give back to our communities by providing 4 hours of Volunteer Time Off per quarter.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Zayo Group offers the option to elect Commuter Benefits which helps you pay for public transportation and parking costs while commuting to and from work using pretax dollars.
Company Outings
Game Room
Some Meals Provided
Happy Hours
Happy hours are hosted twice monthly and include alcoholic and non-alcoholic options.
Parking is available at Zayo offices.
Recreational Clubs
Love sports? So do we! We offer a variety of options to get involved with your co-workers outside of the office.
Fitness Subsidies
We strongly believe that there is nothing more important than the health and well-being of our employees and families. To promote health and fitness, Zayo has partnered with GymPass.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
The tuition reimbursement program provides an opportunity for Zayo employees to further their education and to apply to be reimbursed for eligible education expenses.
Diversity Program
Lunch and learns
Zayo is committed to providing opportunities for employees to expand and grow their knowledge base through lunch and learn sessions.
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning

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