Operations Software Engineer

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Who we are...

BombBomb makes it easy to use simple videos to build relationships through email, text and social media. Our team is scrappy and intelligent. Competitive and collaborative. Fun-loving and tenacious. We're close-knit and love adding new talent to the mix. Rehumanizing the planet can't be done without EXCELLENT people and we want to add you to our already amazing team!

Who we're looking for...

BombBomb’s Operations Engineers ensure the timely and correct flow of internal business data amongst systems, customers and users. Operations Engineers work with Sales, Finance, Client Success and Engineering teams to ensure payment, commission, reporting and customer success systems are operating to a high degree of reliability.

What you will do...

  • Be a champion for BombBomb’s operational systems.
  • Continuously develop and refine financial software systems to provide accurate and near-real-time access to customer and payment data, including Salesforce, Chargify and BombBomb’s SaaS product systems.
  • Continuously support and improve marketing systems integration workflows to attribute sources and outcomes for leads for marketing initiatives within existing and new customer populations.
  • Software projects are delivered within agreed-upon timelines 90% of the time quarter over quarter.
  • Actively engages and builds relationships with Engineering, Customer Success, Sales and Finance team members to improve understanding of customer needs, and reported issues and defects.
  • Critical defects in software should be very rare (
  • Engages with fellow developers through code reviews or pair programming for 100% of all code prior to release in production.
  • Regularly measure software metrics, and maintain useful alarms and monitors on supported systems in service of maintaining SLA targets.

How you'll do it...

Embody BombBomb’s core values: Relationships, Fun, Humility, Flexibility and Service

  • Proactivity: Act without being told what to do. Bring new ideas to the company.
  • Persistence: Demonstrate tenacity and willingness to go the distance to get something done.
  • Attention to Detail: Do not let important details slip through the cracks or derail a project.
  • Follow-Through on Commitments: Live up to verbal and written agreements.
  • Flexible: Can bounce between projects day to to day.

Our ideal candidate will be or have...

  • 3+ years experience developing and delivering heavily-used production software.
  • Familiarity with Salesforce and Apex development a plus
  • Familiarity with Agile / Kanban software development
  • Experience with Test Driven Development
  • Familiarity with PHP, NodeJS, REST, and SOAP

BombBomb Benefits Package Includes...

  • Excellent Medical, Dental and Vision Benefits for you and your family (2 PPO + HSA option)
  • 15 days paid time off
  • 8 paid holidays
  • 401k Plan with employer match
  • Weekly company-catered lunch
  • Fun workplace: happy hour every Friday and company game room
  • Annual Education/Development for your career growth
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PHPLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Chorus.AICRM
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • MarketoLead Gen
    • SlackCollaboration
    • ZoomCollaboration

Location

BombBomb is in the heart of downtown Colorado Springs. We are in walking distance of great food, drinks, and entertainment - with amazing views!

An Insider's view of BombBomb

What’s the vibe like in the office?

The vibe at BombBomb is high energy and fun! Since our company is growing rapidly, employees are highly motivated and driven. One of our core values is fun, and that's just what we do all day long! Whether it's through our work or a game of ping pong, the office is always full of life.

Abby

Customer Success Manager

How has your career grown since starting at the company?

My career has grown in so many ways at BombBomb. I started off on a more traditional design path but through goal setting, leadership support, and team growth I was able to pursue a career path in product design. I was recently promoted to Lead Senior Product Designer, which I would not have been able to do without the support of BombBomb.

Lisa

Lead Senior Product Designer

What are BombBomb Perks + Benefits

BombBomb Benefits Overview

BombBomb offers health / dental / vision insurance, flexible PTO and paid holidays, a 401k plan with company match, Short / Long term disability, and company paid life insurance. There are countless perks, including company sponsored lunch on BombBomb Friday, great beers on tap, professional development opportunities, and paid volunteer time.

As we've become more of a 'remote-first' team, we're pleased to announce these additional perks:
- monthly internet stipend for all employees
- one-time home office stipend
- First Fridays of every month off - to focus on our employees mental health

Culture
Volunteer in local community
BombBomb sets aside philanthropic paid time off for every employee to volunteer to support causes they are passionate about.
Partners with nonprofits
BombBomb has established partnerships with Non-profits in our local community, such as Mary's Home and Springs Rescue Mission.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Remote work program
Diversity
Mandated unconscious bias training
Diversity manifesto
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

Additional Perks + Benefits

Fridays are the bomb at BombBomb! We enjoy lunch as a team every Friday and celebrate newcomers and people living out the core values. The winner gets two weeks in the corner (truly) Awesome Office. There is a walking/biking trail just steps away from our office and you can be IN the mountains within 15 minutes. The million dollar views of Pikes Peak keep us inspired and energized. We're always learning and growing so lunch-n-learns are common - we discuss everything from how to be an authentic leader to the magic of a true Customer Success experience and selling like a boss. Also, #HACKWEEK is legit and our developers wow us every time with their innovative creations.

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