Spectrum

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Lead Software Engineer

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JOB SUMMARY
Develop, modify, enhance, and implement software designed to support embedded router firmware. Works in all phases of projects, which are of considerable complexity, and requires strong knowledge of development technologies and principles. Serves as a technical resource for and reviews the work of less experienced staff members. Provides technical assistance and advice on existing software solutions. Drives and coordinates with vendors on expectations and delivery details.
MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently supports all efforts to simplify and enhance the customer experience.
Code and perform unit and integration testing of software to ensure proper and efficient execution while adhering to business and technical requirements.
Code, test, debug, and enhance new and existing software.
Write programs according to specifications.
Define specifications for complex programs.
Repair critical systems, and assist junior team members in monitoring and repairing systems.
Participate in code review sessions to validate adherence with development standards.
Develop technical documentation, and assist junior team members in technical documentation.
Resolve escalated incidents and problems with software supported by the team.
Generates reports.
Provide management with system analysis, feedback, and improvement recommendations.
Work with software architects identifying and recommending design and requirements needed for software enhancements.
Maximize efficiency of various software systems by implementing, monitoring, testing, and auditing new software programs.
Participate in performance improvement sessions discussing opportunities to improve processes and/or standards.
Coordinate with technical teams to analyze and resolve software related problems causing operational issues, advising on specialized features and functions.
Follow established configuration/change control processes.
Collaborate with customers, and internal/external technical teams to identify software problems and communicate remediation plans.
Mentor, coach, and assess workload of junior team members.

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge

Ability to read, write, speak and understand English.
Thorough understanding of software engineering.
Strong and current development experience in C.
Strong understanding of Linux.
Understanding of networking technologies and standards, including the TCP/IP stack, IPv4, IPv6, and NAT.
Strong understanding of networking provisioning technologies and standards, including DHCP and DNS.
Ability to take ownership and make technical decisions on software development projects
Familiarity with build systems like Make and CMake.
Familiarity with dependency management and build systems like Git and Jenkins.
Working knowledge of packet capture technologies such as TCPDump and Wireshark.
Hands on approach

Education
BA/BS in Information Technology, Computer Science, or related field or equivalent work experience
Related Work Experience
7 years Software Engineering
PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
Experience working on an Agile development team
Experience with OpenWRT
Experience with OpenSync
Experience with MAP-T
Experience with TR-069
Experience with Scapy or other network traffic generation tools
Experience with Wireless technologies
WORKING CONDITIONS
Office environment
ESW311 295314 295314BR
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $96,100.00 to $170,500.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

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Bryant Bonds

Senior Director, Digital Platforms Agency, Agency News & Sports

POWERFUL PROJECTS

Work that has a positive impact on the business

Bryant Bonds’ team’s roadmap consists of many exciting initiatives. But one in particular excites him most: defining a common set of standards for Charter’s backend API services across its many platforms. “We hope to consolidate our services in order to make them easily consumable by our web, mobile and TV-OS applications,” Bonds said. "Once developers are up to speed on the new architecture, it will allow us to develop new services in a shorter timeframe and get new product features out to customers faster." It’ll also make it easier for developers to learn and be productive on varying code bases.

My team gets excited when we’re able to see that our work has a positive impact on the business.

Elena Ritchie

GVP, Video Content, Video Experience

INCLUSIVITY ABOVE ALL ELSE

How curiosity and data play into DEI

The strength of Charter’s culture is anchored by creating an inclusive environment. And Ritchie’s team in Denver is striving to amplify that mindset in a way that aligns with product and engineering. They’re doing this by creating a diversity and inclusion sub-committee for the digital platforms organization. “We’re applying data, storytelling, careful planning to roll out inclusion initiatives that reflect our cultural commitment to continuous, participatory change,” Ritchie said.

In addition to continuous change, this is a great example of how important curiosity, data clarity and storytelling are to our culture.

Keith Neubert

Vice President, Digital Platforms Agency, Agency News & Sports

BREAKING NEWS

The inside scoop on the Spectrum News App

Keith Neubert always feels pride for his team, but there’s no greater example than the success of the Spectrum News App. His team started the build a few months before the pandemic started. And despite the world rapidly changing around them, they managed to stay the course. “Our customers and the public were seeking trusted news sources, and the app was a valuable resource for them,” Neubert said. His team was able to launch the app in July 2020, and it’s been a hit ever since, with more than 2 million downloads and counting.

I’m incredibly proud of the way the team handled the transition and came together to support our customers during trying times.

What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

We offer competitive starting wages, with significant incentive compensation and annual earnings potential based on your role.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and 2023 will be the 10th year in a row where we’ve absorbed the full cost increase for medical, dental and vision coverage.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud of the ways our employees grow their knowledge. We help cover the costs, like up to $10,000 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on training and career development, employees can have confidence that day one is truly just the beginning.

Culture

Volunteer in local community

Partners with nonprofits

Open door policy

OKR operational model

Team based strategic planning

Employee resource groups

Employee-led culture committees

In-person all-hands meetings

In-person revenue kickoff

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Highly diverse management team

Mandated unconscious bias training

Diversity employee resource groups

With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.

Hiring practices that promote diversity

We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Disability insurance

Dental insurance

Vision insurance

Health insurance

Life insurance

Wellness programs

Mental health benefits

Transgender health care benefits

Financial & Retirement

401(K)