Lead Software Engineer- Ruby/Rails

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Why Housecall Pro?

  • Housecall Pro is a mission-driven company - we champion the Service Pro to success. 
  • We are tackling a large market ($700b+) generally underserved by technology and unencumbered by a dominant competitor. 
  • Competitive compensation and benefits (medical, dental, vision, life, disability, employee assistance program, 401K) that start on day 1.
  • Our passionate employees bring their authentic selves to work. Housecall Pro employees are encouraged to create employee resource groups to make the world better (think volunteering and philanthropy).
  • Equity in a growth stage startup backed by top-tier VCs.
  • Paid holidays and self-managed take-it-as-you-need-it paid time off.
  • Opportunity to come onboard with a team that is experiencing high growth with ability to explore different career paths.

As a Lead Software Engineer-Ruby/Rails you will own the architecture and implementation of our Internal Tooling organization. Your primary focus will be enabling everyone in the organization to have the right information they need at the right time, through the lens of the customer journey. This includes overall tooling, workflow management, and working with your Product Owner in understanding stakeholder needs.

What you’ll be doing

  • Own the lead flow and customer journey through our dedicated Ruby/Rails server
  • Connect off-the-shelf and in-house built products, leveraging all trade-offs, to provide discoverable, visible, and clean customer data, in concert with ensuring robust, highly effective workflows for colleagues across marketing, sales, operations, analytics, and product teams
  • Partner with marketing to improve the tech stack for all the business needs, including but not limited to: paid advertising, reporting, and site performance analytics
  • Partner with analytics to implement data governance, and work with engineering leadership to pass along requirements to core team when needed
  • Guide refinement and rebuilding of our Content Management System integration, currently Contentful, to better enable the marketing team to continuously update, measure, and test our website
  • Lead, manage, and continue to build your team of engineers, salesforce developers, and operations specialists that focus on Internal Tooling

Qualifications

  • 10-12 years of experience in software development, with a focus on systems architecture, interoperability, and data integrity
  • 5+ years of experience in Ruby/Rails
  • 4+ years leading multiple teams of engineers
  • Relevant experience in optimizing data flows between multiple systems, architecting data integrity, single source of truth, and providing the right digital solution for internal stakeholders
  • Deep technical and architectural experience with current ability to write significant code, build systems from scratch, and maintain or re-architect legacy in-house built systems
  • Consummate collaborator that seeks to find optimal trade-offs, and provide confidence in myriad stakeholders to whom your team will provide solutions
  • Data driven, analytical, strong communicator, who understands and relishes in the big picture, but understands the importance of every detail
  • Exceptional leader with ownership mentality
  • Steeped in understanding and practice of agile software development
  • Natural problem solver who understands how to start from the why, and uses first principles to get to a meaningful what and how

Founded in 2013, Housecall Pro has become the leader in the field service management software space. We are committed to improving home service professionals’ business by providing solutions that support their success by delivering software that includes scheduling, dispatching, job management, invoicing, payment processing, and marketing. With over 200 employees in the US and over $50M raised in venture capital, we are growing our organization commensurate with our business opportunity and expect significant headcount growth in 2021. 

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment for all employees with equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Housecall Pro is an equal opportunity employer; committed to an environment free from discrimination, harassment, and retaliation.

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Location

We are actively hiring in San Diego, CA and Denver, CO. Majority of our employees work remotely but we have an office in the RINO district if employees choose to come in.

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