Launch Engineer at ReCharge

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Overview

As a Launch Engineer on our Growth team, you'll work closely with our sales team and be the main point of contact to help merchants launch onto the ReCharge platform. You will work closely with them to ensure they have a solid plan and timeline for their store’s launch.  You will also be looked at as a product expert and be expected to provide guidance on how to best leverage the ReCharge platform along the way. Once the merchant launches, you will ensure a smooth transition to our Customer Success team.

This is the perfect role for anyone looking to join a young and maturing organization. You would be one of the early members of our growing sales organization. The team will look to you for guidance on what works or doesn’t work and how we should shape our internal team processes over time.

 What You’ll Do
  • Live by and champion our values: #day-one, #ownership, #empathy, #humility.
  • Own a merchant’s launch end-to-end from the time they commit to ReCharge until they are fully launched and transition to our Customer Success team.
  • Build out implementation timeline and milestone dates to ensure a merchant’s launch is always on track.
  • Provide technical leadership on implementation strategy and be the merchant’s main point of contact to address any questions or concerns as they launch onto the ReCharge platform.
  • Launch Engineers will typically not need to write code directly, but they must be able to understand API documentation, fix small issues in a store’s theme, and conceptualize a coding solution for the merchant.
What You’ll Bring
  • 2+ years of project management experience
  • Experience in a coding role, degree in Computer Science, or coding bootcamp graduate highly desired
Who We Are

Since 2014, ReCharge has helped over 15,000 merchants launch and scale their subscription business. Be it a curated monthly box, recurring necessities or access to exclusive perks, ReCharge powers billions of dollars in annual processing for nearly 30 million consumers. Our remote-first team of 250+ is building the future of subscription commerce. Come join us on our mission to connect and empower the world through payments. 

ReCharge | Instagram | Twitter | Facebook

ReCharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. ReCharge Payments prohibits any form of workplace harassment. 

#LI-Remote

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • FlaskLanguages
    • Vue.jsLibraries
    • MatillionDatabases
    • SnowflakeDatabases
    • InVisionDesign
    • SketchDesign
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • MarketoLead Gen

Location

Located steps away from Union Station, our Wework office space is located in the Triangle Building, within easy reach of light rail, trains and buses.

An Insider's view of ReCharge

What kinds of technical challenges do you and your team face?

Charging millions of people for their subscriptions on a rotating schedule is one thing. Doing it reliably, fast, and in a manner flexible enough to support the needs and wants of our many stores is a huge engineering feat.

Oz

VP of Engineering

How does the company support your career growth?

We set quarterly goals for the company and hold each department accountable to those quarterly OKRs. More importantly, we spend time focusing on the ‘why’ and how we plan to measure success. It’s important each team member knows why we’re focused on select initiatives and each individual takes ownership towards hitting these goals.

Chathri

COO

What is your vision for the company?

The ReCharge vision is to create a world where payments are frictionless. We support this vision by connecting and empowering the world through payments.

Oisin

Co-founder & CEO

What makes someone successful on your team?

We focus on being consultants first and foremost. We believe that making our merchants successful, will make us successful, too. This means jumping into the deep end with merchants scoping out solutions, being thought leaders and helping increase their customer lifetime value.

Samir

VP of Growth

What are ReCharge Perks + Benefits

ReCharge Benefits Overview

Our employees are the heart and soul of the company so we go the extra mile to take care of them.

Culture
Friends outside of work
Daily stand up
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks

Additional Perks + Benefits

We offer $250 USD/mo #remotelife stipend and $100 USD/mo subscription to any of our customers

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