Roles & Responsibilities
The ISV Solution Engineer role at Zoom is an exciting and rewarding position. Zoom is looking for a technical sales professional with knowledge of market and customer drivers to adopt the Zoom Communications platform. The ISV Solution Engineer acts as a trusted advisor and plays an integral part in delivering Happiness to our partners.
This individual serves as the lead advocate for ISV partners; translating technical needs into product development recommendations, testing of customer environments and driving customer demand/features internally within Zoom. They must be able to understand and articulate Zoom's architectural advantages to our customers and support the ISV Sales team when it comes to proposing and designing solutions to our partners' biggest collaboration challenges.
The ideal candidate will be self-driven and have a background in integrated software sales with deep domain expertise in SaaS API/SDK and ISV partnership models. Knowledge of the Zoom communications platform (Chat, Meetings, Video, Phone, Marketplace/API) and/or competitive equivalent desired. In depth knowledge of the collaboration market and competitive landscape is preferred. (Microsoft, Amazon, RingCentral, Vonage-Nexmo, Twilio, 8x8, Cisco, etc)
As an ISV Solution Engineer you will be:

• Driving technical strategy across Zoom's ISV ecosystem
• Designing next generation communication solutions for Zoom partners
• Conducting demo and proof of concepts for prospective Zoom partners
• Solution and architectural design and selling
• Educating prospective partners on Zoom platform functionality and API/SDK capabilities
• Acting as the engineering advocate on behalf of the ISV partner community
• Building competitive intelligence
• Working across multiple boundaries
• Driving the Zoom Vision

Zoom promotes the use of our amazing toolset to maximize all resources within.
Skills Required

• Strong business acumen and executive presence
• SaaS experience in collaboration or related industry
• Minimum 7 years experience in a technical role building and supporting ISV partnerships in the enterprise software market
• Excellent communication skills
• Create, present and document technical solutions
• Ability to present topics in a clear and concise manner to many levels of technical skill sets and audience sizes
• Intermediate level solution sales ability

Desired Skills

• End-to-end IT systems knowledge
• Ability to apply IT Systems knowledge to customer solution designs
• Formulate and communicate a technical solution/vision
• Understand Zoom partner and ecosystem partners, products and applications
• Mentor developing team members
• Act as a leader when the situation warrants
• Be flexible and able to function in a high growth environment

Minimum Qualifications

• 7+ years of technical experience in Collaboration technologies
• 5+ years in a customer facing technical role required
• Thorough competitive knowledge (in their area of specialization) including solution, technology and product offerings.
• Zoom Communication platform and end-to-end positioning required
• Typically requires BS/BA (EE/CS) or equivalent.

Colorado Salary Range or On Target Earnings:
Minimum:
$130,590.00 USD
Maximum :
$229,500.00 USD
In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus and equity value. Information about Zoom's benefits is here . Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in other locations.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom's values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.
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