Infrastructure Engineer

| Greater Denver Area
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About us

At Flatfile, we believe that humans shouldn’t have to struggle to use the data that drives our work forwards. We create beautiful, human-centric experiences to remove the barriers between people and data. We’re automating every repetitive and painstaking process involved in teaching machines what data is and where it should go.

What do a grocery store, an early-stage e-commerce startup, and Fortune 500 insurance company all have in common? They are all Flatfile customers, for one.

Regardless of segment or geography, accessing usable data quickly is a baseline requirement for operating your business today. Flatfile serves as a crucial bridge between messy, 3rd party data and our customers’ systems. We call this data onboarding, and we view it as both a challenge and an opportunity to serve every company in the world.

About the role

The Infrastructure department at Flatfile handles ongoing construction and maintenance of our internal cloud infrastructure as well as deployment of our software into our client’s infrastructure (our On-Premise product). Everything that Flatfile does with customers runs through infrastructure, whether ours or theirs. 

The Infrastructure Software Engineer role will own building and maintaining our infrastructure in a way that makes continuous deployment and management easy while also being built in a way that it can be easily extracted for on-premise customers. Most of your day will be spent in our infrastructure but you will be expected to assist if not lead on-premise customer deployments.

You will . . .

  • Design, implement, and continuously improve large components of Flatfile’s infrastructure. 
  • Fully understand the inner workings of our infrastructure and be able to rebuild it without breaking a sweat.
  • Proactively monitor any ongoing or potential infrastructure issues affecting Flatfile and our customer base.
  • Collaborate with engineering, leadership, and other cross-functional teams to meet business goals. 
  • Continually strive for uptime and other KPIs.
  • Automate manual tasks and reduce technical debt.
  • Lead on-premise deployments for our customers who demand a white-glove service level. You should know the answers to most if not all questions they can ask (there’s not that many).
  • Be a resource to our on-premise customers whenever they need one.

You have . . .

  • 2+ years of experience AWS, as well as at least half of these additional products: Elasticache Redis, EKS, S3, MSK, RDS
  • 2+ years of Kubernetes experience, a basic understanding of pods, ingresses, and deployments is a requirement. Right now our Kubernetes deployments are very vanilla but are growing more complex every week. 
  • 2+ years of Linux experience
  • 1+ years of Terraform or HCL experience
  • 1+ years of Kafka experience
  • On-call experience and are able to work outside of normal business hours

Bonus point for . . .

  • Replicated on-premise deployment solution
  • Redis
  • PostgreSQL
  • MongoDB
  • Advanced Kubernetes topics, such as multi-region deploys
  • IT experience with things like Okta, Jamf, Apple hardware/software debugging

In accordance with applicable law, the following represents Flatfile’s reasonable estimate of the range of possible compensation for this role if hired in Colorado.
Salary: $125,000 - $145,000 annually
Equity: this role is eligible to participate in Flatfile's equity plan

Benefits

Our goal is to be the best remote company in the world. We take this very seriously and aim to treat every employee like a million-dollar hire.

We’re team-focused here: we look for great teammates (not just great individuals) and strive to be a place where you’re surrounded by the best people in your career, where we all make each other better.

What we offer . . .

* The best tools to do your work, including a Mac laptop and top-of-the-line hardware.
* Unlimited discretionary vacation, and recommend a minimum of 3 weeks
* Comprehensive healthcare plans (including Vision and Dental), with fully covered options for you and your dependents
* 24/7 access to a Health Advocate
* Free annual membership to One Medical in participating regions
* Short term disability insurance
* 12 weeks of paid parental leave
* 401k retirement plan, with 100% matching for up to 3% and a 50% match for the next 2%
* Equity options

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Technology we use

  • Engineering
    • JavascriptLanguages
    • SqlLanguages
    • TypescriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • NetlifyFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • BigQueryDatabases

Location

We are a fully distributed business. From Downtown Denver to Midtown Atlanta, NYC to SF, our aim is to be the world's best remote company.

An Insider's view of Flatfile Inc.

What’s the vibe like in the office?

Flatfile is the most challenging workplace I've been able to be a part of so far, and I can happily say that it's entirely because of the interesting problems we get to solve, and has nothing to do with the excessively goodnatured people I've had the pleasure of working with every day. I love being surrounded by such curious coworkers!

Elizabeth

Customer Success Manager

What projects are you most excited about?

Our team has been hard at work for months on a new product called Flatfile Concierge. This has been super exciting for me to be apart of as the new product allows non-technical users to benefit from what we’ve worked on at Flatfile for nearly 2 years! We’ve built an entirely new experience for every day users!

David

Growth Marketer

How does the company support your career growth?

By allowing employees to fail and then try again. I've been at companies where I couldn't experiment or solve problems in a different way - not Flatfile. Professional development is also important and I've been encouraged to take classes and improve upon my skills in product management.

Randy

Product Designer

What is your vision for the company?

Our mission is crafted with "humans" ahead of "data" quite intentionally. We imagine a world where data, no matter how complex or messy, can be shared seamlessly with just the click of a button. By focusing on the person's experience, we intend to turn that dream into reality.

Eric

Co-founder, COO

What does your typical day look like?

An incredible thing about being at Flatfile is that one day I'm working with a CTO at a major healthcare company and the next I'm talking to a founder of a brand new company but both see the value that we provide. The work is challenging, interesting and always keeps me on the edge of my seat!

Dylan

Senior Sales Development Rep

What are Flatfile Inc. Perks + Benefits

Flatfile Inc. Benefits Overview

As a fully remote company, our vision is to create the best remote job in the world. This includes providing employees with top of the line hardware, a home office makeover, a remote office stipend, and more!

Culture
Open door policy
Team based strategic planning
Group brainstorming sessions
Diversity
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Professional Development Benefits
Job Training & Conferences
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