Information Architect

| Remote
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

As an Information Architect at CircleCI, you will have the unique opportunity to define and build the user interface, user experience, and architecture of  the CircleCI Documentation site (CircleCI.com/Docs) and CircleCI Academy (CircleCI.com/Training). By using analytical thinking and creativity, you will develop, communicate and implement technology architecture improvements while also collaborating with internal engineering teams to ensure alignment with other infrastructure. This work may include working with a team of designers, researchers, and developers.

The successful candidate for this job will have a strong technical curiosity along with a self-starting, proactive mentality. While you will have freedom and autonomy to architect and design a new content platform, you will need to collaborate with very technical users and find solutions to sophisticated technical issues. As a part of this role, you will be expected to understand and explain the tradeoffs between different types of web architectures and development tools needed to architect an efficient documentation site. A solid background and experience working with technical writing and training platforms, both as a writer and a developer, is absolutely necessary for this role.

What you'll do:
  • Program scripts and other tools to help technical writers and instructional designers author and publish engaging content.
  • Conduct an initial assessment of the docs website to evaluate its usability, visual design, and content to improve structural efficiency.
  • Develop strategies for site improvement and better user experience by crafting the information structure, workflow, and navigation system.
  • Prioritize information into sitemaps to build an efficient user experience for a developer audience.
  • Build a documentation platform from the ground up that supports multiple languages and the translation management process.
  • Propose and recommend software tools and infrastructure to improve content creation and publication.
  • Partner closely with the User Experience team and Brand team to ensure the documentation site follows brand guidelines and user experience standard methodologies.
What we're looking for:
  • 5+ years experience crafting front-end interfaces, large-scale websites, and applications.
  • Demonstrated ability to lead a project from start to finish, including building consensus among various teams and individuals, and executing on a shared vision for a new documentation platform.
  • Understanding of user experience, web design and development processes, methods and principles.
  • Familiarity with API documentation and automatic generation of developer content.
  • Familiarity with the front-end development landscape, including static site generators (Jekyll, Gatsby, etc.), as well as JavaScript.TypeScript and React
  • Understanding of SEO and how information architecture, sitemaps, and other aspects of design directly impacts SEO.
  • Experience developing or working with architectural concepts, strategies, roadmaps, reference architectures, architectural patterns, frameworks and principles.
  • Strong visualization skills with the ability to clearly communicate, in writing and orally.
  • Knowledge of the CI/CD space is a huge plus!
  • Proficiency in at least one programming language (e.g. Ruby, Python, Javascript, etc.).
  • Aware of current trends and new technologies in information architecture and design.
Bonus points!
  • Experience working with remote teams.
  • Experience in data analytics.
  • Prior experience working with documentation teams.

We know there’s no such thing as a “perfect” candidate - we’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those passionate about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do your best work, we hope you’ll apply.

Work remotely with our globally distributed team!

We’re a distributed company with teammates across the world. For this role, we are hiring engineers to work remotely in The United States, Ireland, Germany, United Kingdom and through our affiliate, Continuous Labs, in the following Canadian provinces: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island and Saskatchewan.

About CircleCI

CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster.

CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • ClojureLanguages
    • ReactLibraries
    • SalesforceCRM
    • MarketoLead Gen

Location

Downtown Denver, North Capitol Hill area. Your favorite coffee shops and restaurants are all steps from the office, as well as transportation lines.

An Insider's view of CircleCI

What’s the vibe like in the office?

The Denver office is collaborative, ambitious and exciting. We are located downtown near a bunch of fun bars and restaurants. Everyone comes into the office everyday looking forward to the challenge at hand, which is refreshing to start your day with!

Nick

Commercial Account Executive

How do you collaborate with other teams in the company?

Building a business in which collaboration is a cultural norm is a team sport! Slack and video chats with team leaders and team members alike, I find the frequent sharing of our best ideas and insights really encourages team players, gains support for critical initiatives, and provides a level of trust to converse openly about difficult issues.

Jessica

Senior Manager of Account Based Marketing

What makes someone successful on your team?

Our team and office culture is so engaging. It’s awesome to be in a place where we’re actively curious about what other roles in the company do and what their challenges are. That reinforces two core attributes of successful sales executives that are curiosity and passion for both our customers and our peers.

Brandon

Sales Manager

How do you empower your team to be more creative?

Through cultivating open and honest communication. I encourage my team to voice their ideas, think outside of the box, and to take ownership to find creative solutions to resolve customer issues.

Becky

Senior Manager, Customer Success

How do you make yourself accessible to the rest of the team?

Everyone on the team and the company can and will reach out to me. I also attend weekly stand-ups in our Denver office, regularly ask for feedback in our team slack channels, and stay in touch with managers and ICs when it comes to deals, problems, etc.

Chris

VP of Sales

What are CircleCI Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Professional Development Benefits
Diversity Program
Promote from within
Continuing Education stipend
More Jobs at CircleCI59 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Marketing
Operations
Product
Project Mgmt
Sales
Content
Product
new
Remote
Data + Analytics
new
Remote
Product
new
Remote
Operations
new
Denver
Operations
new
Denver
Developer
new
Remote
Sales
new
Remote
Data + Analytics
new
Remote
Data + Analytics
new
Remote
Developer
new
Remote
Marketing
new
Denver
Content
new
Remote
Project Mgmt
new
Remote
Data + Analytics
new
Remote
Design + UX
new
Remote
Developer
new
Remote
HR + Recruiting
new
Remote
Operations
new
Remote
Data + Analytics
new
Remote
Data + Analytics
new
Remote
Product
new
Remote
HR + Recruiting
new
Denver
Developer
new
Remote
Content
new
Remote
Developer
new
Remote
Data + Analytics
new
Remote
Sales
new
Remote
Data + Analytics
new
Remote
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView CircleCI's full profileSee more CircleCI jobs