Head of Quality and Reliability

| Greater Denver Area

The company

Outrider, the pioneer in autonomous yard operations for logistics hubs, helps large enterprises improve safety, increase efficiency, and optimize their workforce. The only company exclusively focused on automating all aspects of yard operations, Outrider eliminates manual tasks that are hazardous and repetitive. Outrider’s mission is to drive the rapid adoption of sustainable freight transportation by deploying zero-emission systems. Outrider is a private company backed by NEA, 8VC, and other top-tier investors.

The role

Outrider seeks a lead systems engineer to develop and guide all aspects of system reliability design, development, and commercialization.

This role will be critical in defining the features and functionality of a system that must be highly durable, reliable, performant, and profitable. This leadership role will influence all aspects of product development, introduction, and operation of our autonomous vehicle system, from system architecture to field support to maintenance and warranty claims.

The ideal candidate has successfully led reliability efforts at a mobile robotics or autonomous vehicle company that led to scaled production and commercialization.


    • Build up a culture of high reliability and high quality through planning, process development and continuous improvement
    • Direct commercial, operations and engineering functions to ensure that product availability & reliability in a customer context meets customer and business objectives
    • Consult with design engineers to design-in reliability from initial concepts through development
    • Develop processes and procedures to report and triage field data and field failures
    • Design and implement processes and procedures for corrective actions for field issues
    • Define the total system reliability and decompose requirements to lower level subsystems and components
    • Support the functional safety development process to industrial and automotive levels, as applicable
    • Identify verification steps (e.g., analysis, tests) to confirm that the system, subsystems and components will meet customer expectations
    • Provision, establish, and maintain various engineering, reliability and quality tools & techniques throughout development including FMEA, FTA, poke-yoke, MSA, derating/redundancy, RGT, HASS, HALT, etc.
    • Support quality process development and initial quality management certification
    • Regularly report metrics

Required qualifications

    • Bachelor's degree in engineering or operations research
    • 10+ years experience in a production environment with complex electro-mechanical systems
    • 10+ years' background in a senior engineering or reliability role with responsibility for fielding products that meet or exceed reliability and quality requirements for both design and manufacturing
    • Ability to lead root-cause analyses and push to conclusion
    • Proven track record of developing full-cycle product development processes, including tools and techniques mentioned above
    • Comfort and familiarity working with outside contractors and consultants
    • Strong communication skills, including a track record of interfacing with executives
    • Referenceable skill and success leading teams, directly or indirectly, as part of complex development efforts
    • Travel as required, including internationally

Ideal qualifications

    • 5+ years' experience in production robotics
    • Experience building and leading quality organizations in a fast-growing environment
    • SW reliability & cloud availability experience
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Our company is just steps away from hiking, mountain biking, climbing, and the New Terrain Brewery.

An Insider's view of Outrider

What’s the vibe like in the office?

We’re fired up to solve the urgent problem of yard automation needed for a more resilient supply chain. No one walks alone at Outrider. If anyone is stuck or needs help, people line up to lend a helping hand. This is an interdisciplinary problem, so the best and brightest engineers across multiple areas of expertise must work together to solve it.

Michael Cutter

Principal Computer Vision Engineer

What does your typical day look like?

A typical day starts on the computer modeling robotic designs. Next, our team holds a daily standup to discuss progress and goals. Then, I assemble prototypes. During lunch, I mountain bike with coworkers on N. Table Mountain. The afternoon is my favorite -- testing the robots on our autonomous vehicles. I love watching robots do cool things.

Martin Sotola

Robotics Engineer

How has your career grown since starting at the company?

At first, I was overwhelmed by unfamiliar software, robotics, and logistics jargon and the fast pace. Hard work, hustle, and awesome co-workers reduced my learning curve. In no time, I was contributing and saw my responsibilities expand -- working with engineering, commercial team and customers. I’ve seen exponential growth in my career and myself.

Kayla Holcomb

Associate Project Manager

How do your team's ideas influence the company's direction?

Daily, we’re solving complex, cutting-edge engineering problems. We encourage and welcome new and innovative ideas. In close collaboration with our customer-facing teams, engineering turns ideas into products that solve big pain points for very large companies. The majority of our team's ideas have morphed into solutions deployed at customer sites.

Dan Ambrosio

Senior Software Engineer and Head of Software Integration

What are some social events your company does?

When we’re not working or noshing on snacks provided in the kitchen, we’re sipping pints together in the brewery across the road. Many like to go hiking, running or mountain biking several days a week on N. Table Mountain also across the road. Others do Cross Fit or hang out socially outside of work. And, there’s a monthly company-sponsored lunch!

Tessa Ronan

Autonomous Vehicle Controls Engineer

What are Outrider Perks + Benefits

Friends outside of work
Eat lunch together
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Outrider also provides 4 weeks of leave for the secondary caretaker.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Outrider hosts monthly company outings.
Stocked Kitchen
Professional Development Benefits
Promote from within
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