Finance Systems Administrator

| Remote | Hybrid
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Wowza is looking for a full-time Finance Systems Administrator to join our team. You will be responsible for the strategy, planning, deployment and operational management of the information systems, policies, and procedures that support the product, subscription, billing and revenue recognition processes in Zuora (billing system) and RevPro (revenue recognition system), as well as other financial systems, including General Ledger. You will evaluate the current architecture of financial process within Wowza and how it interacts with other systems like salesforce. Upon evaluation you will re-envision to a more efficient and effective process through small adjustments or a complete overhaul of the architecture. Reporting to the head of finance, you will be the finance system owner and work crossfunctionally on integration with our engineering and business operations teams.

Responsibilities

Project manage new system implemenations and upgrades, including general ledger

Architect financial processes to ensure accurate data

Responsible for data feeds across all financial systems

Understand interplay between Zuora / RevPro and trouble shoot issues

Identify issues and risks of any changes or new implementations and find ways to mitigate those risks through their financial system expertise and the relationships across the organization

Knowledge of best practices for master data management across multiple systems

Ownership of the product catalog and knowledge of the inner-workings of each type of charge and how best to utilize them to meet Wowza’s business requirements

Create and manage revenue recognition rules, journal runs and end of month reports

Manage development deployments from development environments to production

Assist users and stakeholders with trouble shooting, analytics and report design and management

Participate in the integration testing and data validation process with other enterprise systems, such as Salesforce

Manage ongoing support requests and administrative needs of users

Create and maintain documentation of the system and business processes

Develop new user training guide and train new users

Keep abreast of new features and functionality across all financial systems, providing recommendations for process improvements

Requirements

5+ years project management experience

5+ years of experience with Zuora recurring billing software

7+ years' experience implementing and supporting Enterprise Revenue Applications and financial systems

Bachelor's degree required; university-level accounting courses including a minimum of Accounting I and II is preferred

Knowledge of generally accepted accounting principles (GAAP) in support of business administration processes

Experience with prevention and management of fraud, including chargebacks

Knowledge of best practices around financial system support processes or other equivalent sophisticated billing systems across a larger organization, including billing process optimization, automation of manual processes and following best practices

Strong technical aptitude and ability to research & solve complex issues independently

Possess proven ability to multi-task various duties and assignments while maintaining quality work

Superior communication skills including the ability to communicate and discuss complex billing or system issues with non-technical staff

Ability to build relationships, influence key decision-makers, and collaborate on a cross-functional team comprised of diverse personalities, skill sets, and levels of experience.

Compensation and Benefits

Salary: $120,000 - $160,000

Bonus Eligible

Wowza offers a comprehensive benefits package which includes the following:

Medical, Dental, and Vision insurance available 1st day of employment

Generous Paid Time Off

401(k) with strong company match

Dependent Care Flexible Spending Account

Employer Paid Basic Life Insurance and AD&D

Voluntary Life Insurance (Employee/Spouse/Child)

Parental Leave

Short-Term and Long-Term Disability

Training & Development

Employee Assistance Program (EAP)

The base salary range represents the anticipated low and high end of our salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, and competencies. The salary is one component of our total compensation package for employees.

Who We Are:

Wowza Media Systems is a streaming software, cloud services, and hardware provider aimed at powering live streaming for today’s most innovative companies. We frequent Streaming Media’s list of Companies That Matter Most in Online Video and Readers’ Choice Awards, as well as Built in Colorado’s list of Best Medium Workplaces.

Cofounders David Stubenvoll and Charlie Good first set out to create cool stuff with like-minded people in 2005. In the sixteen years that have followed, Wowza’s become the gold standard for streaming. One third of content delivery networks (CDNs) have Wowza’s technology built in and more that 24,000 organizations across the globe power their streaming with Wowza.

With adoption rates exploding, use cases proliferating, and video quality increasing, the streaming industry’s influence on everyday life continues to grow. And when it comes to live video, one thing rings true: If you can dream it, the experts at Wowza can help you build it.

Why Work for Wowza:

Wowza’s team works to connect the larger community with our passion for tech. From live-streaming graduation ceremonies for local high schools to participating in events like SheTech, employees are able to cultivate the same creative energy that first brought the company to life. Employees are encouraged to take ownership of their role with limited oversight — and coworkers are happy to help one another out.

Wowza Media Systems is an equal opportunity employer, committed to creating a diverse and inclusive environment for all people to thrive in.

Wowza’s office is currently in the mountain foothills in Golden, Colorado. A significant portion of Wowza colleagues work “remotely” from their homes, both outside of Colorado and outside of the US (we have an office in Berlin, Germany). This role is open to both local Denver candidates and “remote” candidates around the world who meet the requirements of the role.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ElixirLanguages
    • jQueryLibraries
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • ExpressionEngineCMS
    • HubSpotCRM
    • SalesforceCRM
    • SurveyMonkey Email
    • SlackCollaboration
    • ZoomCollaboration

Location

Our new office is located directly in heart of BelMar with tons of great amenities in the office as well as right outside the door in the Belmar complex! Steps away from many bars, restaurants, fitness studios and various shops tailored to a variety of needs!

An Insider's view of Wowza

How would you describe the company’s work-life balance?

Work life balance at Wowza is encouraged and appreciated! We have had discussions around how to take both mental and physical health breaks during the day. Wowza supports varying daily schedules and our unlimited PTO policy also allows employees to take time they need. I love working at Wowza because I am able to live a happy life at work and home

Elizabeth Koehler

Director, Security and Compliance

How do you collaborate with other teams in the company?

As Community Manager, it’s critical I communicate daily with several other teams to provide feedback from our customers. Several times a day, I will slack or have zoom video chats to share information and ideas with members from other Wowza teams like engineering, billing or sales to get answers I need for our Wowza customers around the globe.

Rose Power

Senior Community Manager

How does the company support your career growth?

Wowza empowers us, as employees, and as individuals, to use our skills and abilities to achieve Career Goals. They encourage, listen, observe, and understand us and our potential, as well as coach and assist in our development. I have personally experienced an amazing team of leaders and co-workers who have helped me grow.

Holly Swink

Customer Success Manager

What unique initiatives do you have that encourage innovation?

We have an ability or environment where we generate a lot of ideas and very few of those ideas actually work. I believe you have to fail enough times to understand how to succeed.

Matt Rossi

Sr. Director Business Operations

What are some things you learned at the company?

I learn something new every day at Wowza. The creativity of our clients enables us to develop end-to-end solutions in innovative ways. We harness their vision by delivering superior service and unmatched technology. Empowering my customers’ commercial opportunities is the most rewarding aspect of my role.

Kristen Calton

Enterprise Account Executive

What are Wowza Perks + Benefits

Wowza Benefits Overview

Wowza’s team works to connect the larger community with our passion for tech. From live-streaming graduation ceremonies for local schools to helping parents monitor their children in the NICU, employees can cultivate the same creative energy that first brought the company to life. We have a brand-new company headquarters office as well as remote employees across the US and around the globe. Our Denver-area employees work in a flexible-hybrid environment allowing for flexibility and work-life balance tailored to each individual Wowzan.

Medical, Dental, and Vision insurance available 1st day of employment

Generous Paid Time Off

401(k) with strong company match

Dependent Care Flexible Spending Account

Employer Paid Basic Life Insurance and AD&D

Voluntary Life Insurance (Employee/Spouse/Child)

Parental Leave

Short-Term and Long-Term Disability

Training & Development

Employee Assistance Program (EAP)

We also do great team picnics and other events to keep our employees connected. Wowza is committed to creating a diverse and inclusive environment for all people to thrive in. Wowza has an awesome culture with some really fun people solving challenging problems for our customers!

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Nationwide pet insurance to help Wowza's fury employees stay well!
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Sabbatical
Wowza offers full-time employees with five years of continued service the opportunity to take a four-week paid sabbatical.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Employees get free lunch on Friday and tons of snack and drinks.
Company-sponsored happy hours
Onsite office parking
Free parking!
Pet friendly
Wowza's pet policy is dog friendly daily.
Relocation assistance
Fitness stipend
Take advantage of the discounted rates at select Belmar fitness studios
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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