Director of Software Engineering, Marketing Technology

| Greater Denver Area
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Housecall Pro is currently fully remote, although we are excited to introduce a hybrid work model in 2021 that will allow for a combination of both remote and in-office work. We are open to candidates in San Diego or Denver, or those planning to move there.

At Housecall Pro, we're committed to making the everyday lives of home services professionals better by providing solutions that support their paths to success. Our core SaaS software platform runs all aspects of a home services business, including scheduling, dispatching, job management, invoicing, payment processing, and marketing. Housecall Pro will be there to help these businesses that keep America’s homes working navigate the transition to technology adoption.

Housecall Pro was founded in 2013 and has raised over $50M in venture capital funding to date. With over 200 employees in the US, we are growing our organization commensurate with our business opportunity and expect significant headcount growth in 2021.

The role: Director of Software Engineering, Marketing Technology

We’re looking for a Director of Engineering to lead our Marketing Technology engineering team. Your primary focus will be enabling a seamless journey of our customer from discovery through product adoption, enabling everyone in the organization to have the right information they need at the right time. This work spans multiple projects across the stack and requires a keen eye for systems architecture, data integrity, visibility, and transformation. You will be responsible for the development and refinement of current integrations and dialing in new integrations with the team. We work in a highly iterative, data driven environment to refine our applications and their respective data pipelines. A strong commitment to collaborative problem solving, clear communication, pragmatic design, and the creation of quality code is essential. 

We’re a hardworking and focused team driven to deliver industry-leading apps to our service professional customers. Our success is their success. Our team of entrepreneurial, enthusiastic and customer-focused team members are the "engine room" of Housecall Pro, helping our customers operate and grow their businesses.

What you’ll be doing

  • Be the driver of systems architecture for customer journey data across the company
  • Collaborate with the analytics, marketing, product, operations, and sales teams to constantly innovate and improve customer experience with continuous innovation
  • Partner with marketing to improve the tech stack for all the business needs, including but not limited to: paid advertising, reporting, and site performance analytics
  • Define and execute on an aligned vision of future state Marketing technical architecture and integrations
  • Partner with analytics to implement data governance, and work with engineering leadership to pass along requirements to core team when needed
  • Refining and rebuilding our Content Management System integration with Contentful to better enable the marketing team to continuously update, measure, and test our website
  • Develop a MarTech roadmap to help communicate shortcomings and resolution to the information issues faced by the rest of the teams
  • Build and manage our team of engineers that focus on marketing technology groups
  • Unify user identity resolution through internal and external tooling
  • Build out marketing connections with the product

Qualifications

  • 10+ years of experience in software development, with a focus on systems architecture, interoperability, and data integrity
  • 4+ years leading multiple teams of engineers
  • Consummate collaborator that seeks to find the optimal trade-offs, and provide confidence in myriad stakeholders to which you will provide solutions
  • Data driven, analytical, strong communicator, who understands and relishes in the big picture, but understands the importance of every detail
  • Exceptional leader with ownership mentality
  • Steeped in understanding and practice of agile software development
  • Solid understanding of customer journey measurement techniques, e.g. tracking pixels, cookies, SEO, attribution, conversion metrics, acquisition analytics, tracking parameters, email marketing, balancing paid/organic, etc.

Preferred Experience

  • Familiarity with Salesforce, Marketing analytics tooling and eventing software
  • Built end to end reporting to better understand consumer behavior leading up and through enrollment/purchase
  • You understand the pains behind account level reporting and ways to mitigate ID issues 
  • Strong understanding of testing as a framework and struggles of javascript rendering issues with A/B frameworks
  • Track record of building high quality MarTech solutions
  • Segment/GA/Amplitude (more to add here prob just familiarity with our stack) experience a plus
  • Contentful experience a plus

Why Housecall Pro

  • Housecall Pro is a mission-driven company - Champion the Pro to Success. 
  • We save our home service professionals time, and help them, in turn, to delight their homeowner customers.
  • We are tackling a large market ($700b+) generally underserved by technology and unencumbered by a dominant competitor.
  • We have fun at work. Really.
  • Competitive compensation and benefits (medical, dental, vision, life, disability, employee assistance program, 401K)
  • Our passionate employees bring their authentic selves to work. Housecall Pro employees are encouraged to create employee resource groups to make the world better.
  • Equity in a growth stage startup backed by top-tier VCs.
  • Paid holidays and self-managed (unlimited) paid time off.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment for all employees with equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Housecall Pro is an equal opportunity employer; committed to an environment free from discrimination, harassment, and retaliation.

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Location

We are actively hiring in San Diego, CA and Denver, CO. Majority of our employees work remotely but we have an office in the RINO district if employees choose to come in.

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