Director of Quality

| Greater Boulder Area

This position is responsible for ensuring that Envysion's customers experience high quality from our services and are not adversely impacted by software releases. 

Core Functions 

Customer Quality

  • Manager a team of Customer Quality Technicians.
  • Manage and improve the Customer Quality program.
  • Collect and communicate quality metrics.
  • Work with internal teams to improve the quality of new installations.
    • Track recurring issues.
    • Work across teams to find root causes and prevent recurrence.
  • In general, be a champion for the value that customers receive from our services.

Software Quality

  • Manage a team of Quality Engineers and Technicians
    • Communicate daily status of upcoming software releases
    • Manage the regression testing process
      • Provide rapid triage of introduced defects for the dev team
      • Work with Product Owners to prioritize defects
      • Collaborate with dev team to add test cases for new functionality to the regression suite and prioritize with the testing team
    • Improve the regression testing process
      • Provide feedback to the testing team on the effectiveness of their testing
      • Optimize existing tests to provide the best management of risk at the lowest cost
      • Manage the priority of user environments being tested to address risk
    • Be a Subject Matter Expert
      • Become an expert in how the platform operates, from a user's perspective
      • Learn enough of the system to provide advice on how to test it and how to address risk 

Winning Behaviors, Competencies, and Skills 

  • Excellent communication skills (verbal and written)
  • Strong management and mentoring skills
  • Analytical mind - you look for patterns, things that stand out, etc.
  • Professional
  • Reliable and dependable
  • Experience with internet technologies like web browsers
  • SQL Queries
  • Metrics collection

Envysion is an equal opportunity employer. 

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • ScalaLanguages
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • Aha!Management
    • JIRAManagement
    • SmartsheetManagement
    • WordpressCMS
    • SalesforceCRM
    • HubspotEmail

Location

100 Superior Plaza Way, Superior, CO 80027

An Insider's view of Envysion

What are some social events your company does?

Envysion does many social events that help build morale and really make people engage on a more personal level, outside of our normal work wheelhouse. We have monthly happy hours, and do quarterly events like bowling, summer picnic, and sporting events!

Gina

Customer Success Manager

How do you collaborate with other teams in the company?

At Envysion, people will always take a minute out of their day to listen to someone. We truly value others time and opinions. Our team believes in treating others as you'd wish to be treated. We have an open door culture which enhances collaboration!

Shellee

Marketing Events Coordinator

What makes someone successful on your team?

A successful team member is one that is open to learn and is teachable. They have a logical and analytical mind, and are able to identify patterns quickly. A lot of our team works remotely, so the ability to self motivate and self manage is imperative. Prior POS experience has proven to be successful as well.

Kevin

Director of Audits

How do your team's ideas influence the company's direction?

Our engineering is involved in shaping the company's direction through direct collaboration with internal teams, prototyping of innovative new solutions, and strong agile principles. The technically challenging and interesting landscape that Envysion operates in means that engineers have a direct influence on how we solve problems for our customer

Josh

Senior Director Development

How has your career grown since starting at the company?

My career has grown significantly over the years; Envysion fosters an environment that encourages internal promotions with strong growth opportunities. It's nice to work at a company that focuses on investing in its employees, is willing to expand my knowledge base, and supports strong collaboration.

Basil

Sales Engineer

What are Envysion Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Perks & Discounts
Beer on Tap
Casual Dress
Stocked Kitchen
Happy Hours
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