Director, DevOps

| Greater Denver Area
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The Director of DevOps is responsible for leading the DevOps team members to review requirements, design, schedule and implement an automated CI/CD/CT architecture, reviewing source code management strategies, creating a software configuration & library management (SCLM) processes, managing tool integrations for engineering tools and helping define the performance engineering strategy for the products. 

The Director of DevOps is responsible for directing the architecture, configuration, integration, automation, monitoring and support of a cloud-based hosting of Convercent-developed applications and associated resources. This position ensures the team is delivering towards the agreed quality standards, managing the accepted compliance levels for source code repositories and performance metrics for the products.

Roles and Responsibilities:

  • Responsible for building a transparent data driven DevOps organization, strategy and driving repeatable process and procedures in support of multiple always-available cloud-based SaaS applications.
  • Supports automated and continuous production application deployments, building new systems and upgrading and patching existing ones.
  • Contributes to, reports on and reviews DevOps budget and capacity planning
  • Drives continual performance improvement of technologies and infrastructure that supports code build and deployment
  • Uses monitoring tools to find and report on problems, resolve and/or partner with development and ensure that Convercent meets/exceeds SLAs
  • Builds, automates and manages development and testing environments, assisting developers in debugging application issues using appropriate tools
  • Manages the building of tools, processes and procedures to support the infrastructure and contribute to the formalization of system support documents, processes, procedures and checklists
  • Has an “Automate Everything” mindset to support scalable growth and promotes the use of scripting and frameworks to build required automation and tools
  • Operates the platform within our InfoSec security and privacy guidelines
  • Learns on the job and explores modern technologies with little supervision

Qualifications and Requirements: 

  • 5+ years of DevOps, configuration management and software deployment leadership experience plus the education listed below
  • Experience developing formal processes and procedures that automate the movement of a software product through a development lifecycle in an incremental and repeatable manner
  • Uses a metrics driven approach to inform each decision with data to help facilitate process changes or drive development
  • Experience driving progress towards a model of continuous deployment and testing
  • Containerization architecture, management and orchestration expertise including experience with automation / orchestration tool evaluation and selection
  • Deep understanding of networking and application load balancing concepts and technologies
  • Continuous Integration / Continuous Deployment / Continuous Testing experience
  • Extensive experience with Agile methodologies in a SaaS organization
  • Advanced level knowledge working with Ubuntu 20.04 and 18.04.
  • Understands and used Jenkins daily.
  • Understanding of protocols/technologies like WireGuard, SFTP, VPN (IPSEC/ISAKMP), OpenVPN, LDAP, SSL, SQL, and JSON.
  • Experience directing, managing and leading DevOps teams in support of 10+ development groups
  • Experience working within .Net Microsoft stack.
  • Git and Github experience
  • Azure or AWS Cloud platform administration and automation experience
  • Experience writing custom Ruby scripts, Jenkins scripts, Chef cookbooks, Ansible playbooks or similar and standard methodologies involved with maintaining a large server environment.
  • Clear written and verbal communication skills
  • Bachelor’s Degree in Management Information Systems (MIS)/Computer Science (CS) or equivalent relevant experience

Preferred Skills: 

  • SQL Server installation, configuration, management and database Administration experience
  • .NET development or JavaScript experience
  • Website tuning and troubleshooting experience
  • Ruby, Python, PERL or similar scripting/development experience

What you’d do:

  • You will be supporting and improving daily processes such as testing, backup, and deployment, via automation
  • You will be leading a DevOps team that uses dynamic programming languages, such as JavaScript, Python, etc., to architect, implement and integrate build software and productivity tools
  • You will be proactively assisting DevOps engineers in diagnosing and solving issues with development and build environments
  • You will be establishing and improving infrastructure in support of production, test, and development systems
  • You will be monitoring systems for issues in real-time, responding to them as they occur, and working proactively to minimize future issues
  • You will be handling support requests from clients in support of both production and test systems

What you know:

  • You are proactive with a high attention to detail and ability to multitask effectively
  • You have a strong working knowledge of the Windows operating system, including basic system administration and a high degree of comfort working from the command line
  • You have strong experience with version control software and principles
  • You have experience with Open Source software management, deployment and support

Compensation and Benefits:

The salary compensation range provided here is just that—a range! The offer that is ultimately extended is based on level of experience, skillset, certifications and education. 

  • Compensation: $155,000 - $170,000 base salary
  • This position includes unlimited time off, comprehensive benefits package (including medical, dental, vision), monthly tech stipend, and company-paid sabbatical at five years of service.

About Convercent

Bringing the transformative power of the cloud to the compliance and ethics industry, Convercent's award-winning SaaS solution empowers our customers to be more effective and efficient in managing their compliance efforts. With an inclination towards innovation, Convercent is helping our customers raise the standard—and expectations—for how companies safeguard their financial and reputational health.  

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Why are we asking you for this information? We are committed to be a more diverse, inclusive, and equitable workplace. If you choose to fill out these demographic questions, your response will help us identify how we can improve our hiring process to support a more diverse workplace.

Completion of these questions is entirely voluntary. Your responses, or choice not to respond, will not be associated with your application for this role, will not be used in making any hiring decisions, and will be recorded and maintained in a confidential file.

Hiring from a wide variety of backgrounds is important to us, because our customers and their employees come from a wide variety of backgrounds. Individuals seeking employment at Convercent are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases


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An Insider's view of Convercent

What’s the vibe like in the office?

Convercent is a highly collaborative environment. I absolutely love that I can be in the kitchen, bathroom, or walking around and I will bump into people from all different departments and have really meaningful conversations. I really enjoy the people I work and interact with everyday!


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What's the biggest problem your team is solving?

The process of ingesting data from our customers can be difficult and lengthy. Team Massive is working on a new implementation that can import multiple large files simultaneously and at a faster rate.


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How has your career grown since starting at the company?

It's taken me down a path I would've never expected when I joined the team as an SDR five years ago. But that's one of the great things about Convercent. People have the opportunity and are supported to take their careers in so many different directions.


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What are Convercent Perks + Benefits

Convercent Benefits Overview

Convercent offers a comprehensive and competitive benefits package which includes: Healthcare (we pay 90% medical, dental and vision for employees), Unlimited PTO, Paid family leave (12 weeks for moms and 4 weeks for dads, spouses, or partners), Stock options, and a Monthly technology stipend

Volunteer in local community
Food for Thought Amp the Cause The Epworth Foundation
Friends outside of work
Eat lunch together
Intracompany committees
Culture Club BLM Task Force Guide Program Mentor Program
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Unconscious Bias Training Diversity Metrics Reported to our Board
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
From virtual yoga and wellness practices to virtual 5K races, we support team workouts.
Mental Health Benefits
EAP Support Groups
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Role-based performance bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Convercent provides up to 4 weeks of parental leave for new parents.
Flexible Work Schedule
Convercent provides employees with a flexible work schedule that empowers them to balance work and life.
Remote Work Program
Convercent's remote work program supports employees working from home.
Family Medical Leave
Company sponsored family events
Convercent typically brings employees and their families together for the annual Summer Bash celebration. During quarantine, we have hosted a virtual talent show for teammates and their families!
Vacation & Time Off Benefits
Unlimited Vacation Policy
Eligible employees get 5 weeks of paid sabbatical after 5 consecutive years of working at the company.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
We support team building during Quarterly Business Planning and our annual HeartBeat event.
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks
Paid industry certifications
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