Director, Detection Engineering at Red Canary

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Why Red Canary
Red Canary was founded to make security for every business better by protecting organizations around the world from cyber threats. Our combination of market defining technology, processes, and expertise delivered using an innovative SaaS model is preventing breaches every day.
The Detection Engineering team continues to push the boundaries of threat detection and response through a unique combination of security operations, intelligence, threat research and engineering. We seek to positively disrupt the threat landscape and create actionable security outcomes for our customers through innovative detection analytics, processes, and discovery.
Why You Matter
Red Canary’s Customer Security Operations is a 24/7 Cyber Incident Response Team (CIRT) focused on tracking down threats in endpoint data to deliver fast, detailed, and actionable detections for our customers.
As the Director of Detection Engineering, you will set a high cadence for detection operations while maintaining focus on strategic goals and long-term growth. Under your guidance, Detection Engineering will improve scalability through automation that amplifies human decisions while delivering concise and actionable detections to our customers. Your team will be seen as one of the highest quality, most advanced, and most transparent security operations teams in the industry.
Who You Are
You are an operational leader with demonstrated technical and management experience. You are passionate about solving complex challenges through strategic initiatives. You understand that success in an ever changing threat landscape depends on strong people, processes, and technology.
With the ultimate goal of providing better security outcomes for our customers in mind, you routinely analyze the business, plan for scale and increased quality, and focus your team’s efforts on aligned objectives to benefit our customers’ security efforts. You share in your team’s work to understand the challenges, inefficiencies, and opportunities for improvement. You have the experience to mentor and grow leaders and managers and provide education and guidance to team members. As a strong customer advocate, you have the humility to own shortcomings, address issues promptly and transparently, and change course when necessary.

What You’ll Do

  • Operate as part of the Red Canary extended leadership team to understand business priorities, contribute to strategic direction, and align operational efforts to larger business goals
  • Engage directly with internal stakeholders and customers to build relationships, own outcomes, and serve as an escalation point ensuring the customer voice is heard and quality scales with the business
  • Maintain and grow confidence and trust in Red Canary’s product offerings through operational and security excellence
  • Cultivate relationships with members of Detection Engineering that facilitate personal and professional growth and self-direction through accountability and measurable action
  • Identify, prioritize, and assist with implementation of process and technology improvements in partnership with leadership, customer-facing, engineering, and operational teams
  • Advocate for your team by celebrating wins and communicating progress using actionable metrics while continually analyzing failings for improvement

Targeted base salary range: $150,000- $180,000 + bonus eligibility and equity depending on experience.
Benefits at Red Canary
At Red Canary, we offer a very rich benefits program to our full-time team members so they can focus on their families and improving our customers’ security. 
For a full list of benefits, please review our Benefits Summary:
https://redcanary.com/wp-content/uploads/2021/01/Benefit-Summary-Red-Canary.pdf
Individuals seeking employment at Red Canary are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • jQueryLibraries
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

We are in the heart of Downtown Denver one block from Union Station. We provide an RTD pass and you have access to 100's of restaurants and events.

An Insider's view of Red Canary

What's something quirky about your company?

There’s a thing we do at Red Canary called BEASTMODE. On a quarterly basis, everyone comes to Denver and we spend three intense days together.The reason it’s called BEASTMODE is that in the very early days of the company, we’d spend endless hours in a single room, fueled by ample amounts of caffeine, building a company of which we could be proud.

Dave

Director, Customer Success

What projects are you most excited about?

The Cyber Incident Response Team (CIRT) reached the milestone of 10,000 spec/unit tests to validate our detection logic, an indicator of how diligently we maintain our detectors. Continued validation that everything is working as anticipated is key to ensuring a successful security program.

Joe

VP, Customer Security Operations

What makes someone successful on your team?

Providing such an exceptional level of support and care that our customers renew and expand their commitment to partnering with us. I hope that the Red Canary level of post-sale support becomes the model our competitors and partners are chasing.

Stacie

VP, Customer Care

How do you empower your team to be more creative?

As we continue to grow and add specialized focus across digital media, video, and an even more robust content program, I want the team to be able to take all the great insights and educational pieces and recommendations and make it easy for people to find them, understand them, and implement them. To be able to use what we’re doing in marketing in

Brianne

Director, Marketing

What’s the vibe like in the office?

I am most proud of the fact that the culture of the team has not only stayed in tact, but has matured and elevated, despite the rapid growth. Senior team members constantly go out of their way to ensure that new CSEs are welcomed, growing, and set up for success. Success is rooted in team dynamics and culture.

Robbie

Director, Customer Solutions Engineering

What are Red Canary Perks + Benefits

Red Canary Benefits Overview

Exceptional healthcare, dental, and vision coverage including fully paid premiums
Unlimited PTO
401k and flex-spending accounts, including an employer-funded HRA
100% employer paid long and short term disability
Monthly stipend for personal fitness and cell phone
Yearly discretionary stipend

Diversity
Documented equal pay policy
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
We provide up to 8 weeks of parental leave for new parents.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive 80 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
We host a chalk talk every Friday afternoon
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Paid industry certifications

Additional Perks + Benefits

Quarterly all company meetings where we bring in all of our remote team members to build camaraderie, align and learn.

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