DevOps Manager

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Snapdocs is a rapidly growing San Francisco-based real estate technology unicorn backed by leading investors Sequoia, Y Combinator, Tiger Global, F-Prime, and others. We're on a mission to perfect mortgage closings for all. Powering millions of closings a year, Snapdocs is leading the charge to modernize, streamline, and improve the mortgage process for lenders, borrowers, and settlement.

Are you interested in leading a team that builds the cloud foundation that will bring an entire industry into the future? Then we have a role for you. Snapdocs is a rapidly growing San Francisco-based real estate technology unicorn backed by leading investors Sequoia, Y Combinator, Tiger Global, F-Prime, and others. We’re looking for a DevOps Manager to lead the infrastructure team that powers our platform. This role can be anywhere in the US.

We're on a mission to perfect mortgage closings for all. Powering millions of closings a year, Snapdocs is leading the charge to modernize, streamline, and improve the mortgage process for lenders, borrowers, and settlement. Snapdocs brings security, efficiency, and joy to a paper-based pillar of the US economy through integration and automation. The type of problems we focus on involves workflow, product design, and data. We are working to find a good authentication pattern that allows for people to work across companies in multiple roles (which is trickier than you might think!).

As a DevOps Manager, you will play a central role leading the DevOps team building our staging & production Kubernetes environments, creating automation, containerization with Docker, CI/CD pipelines, scalability, monitoring, developing best practices for deployments, security & DR to ensure 99.99% AWS uptime. You will be responsible for Site Reliability/ availability of infrastructure. You monitor costs of Infrastructure, ROI, and capacity management. You will collaborate with product and engineering teams to release at a high velocity and ensure developer adoption. Currently, the team is working in AWS, Docker, Terraform, Kubernetes, Prometheus, Ruby on Rails, React, Postgres, & GO to name a few but things change quickly so be comfortable learning new tools. You will lead a team consisting of 6-8 DevOps and Data engineers total initially with the goal to grow over time. You will drive attraction, growth, and retention of top talent by working closely with the talent team.

Ideally, you are a great balance between an expert in the DevOps, Cloud world and a manager with empathy. Over the past 8+ years, you have gained expertise in Linux (Ubuntu, CentOS) systems administration. Today, you have moved everything out of the DC into the cloud, deployed containerization strategies using Docker and have mastered AWS services (EC2, VPC, S3, RDS, IAM, ElastiCache, Redshift, Elastic MapReduce, Route 53, CloudFormation, Elastic Beanstalk). You strive to automate everything possible and have worked with server automation tools like Terraform and Kubernetes (Helm). You have an expert level understanding of cloud-native technologies. You have seen scale in your time; solving a diverse range of problems with complex distributed systems & relational databases (PostgreSQL, Redis) in both startups and large organizations. More recently (5+ years or so) you can be found coaching, mentoring, performance monitoring, managing scope, setting vision, making architectural & technical decisions. You lead from within and understand that coaching and mentoring are almost always better than “managing” (but you know how and when to do that too). When issues arise, you are ready to roll up your sleeves to help unblock the team as needed. 

Snapdocs strongly values diversity and drive. We want to work with people of different backgrounds and different paths in life, and we trust our team to make smart decisions. This means we value independent work as well as collaboration. We provide excellent benefits (listed below) and are located in both San Francisco and Denver!

Our benefits include (but are not limited to):

  • 21 days of vacation
  • Company subsidized health, dental, vision insurance
  • Flexible spending account for healthcare and dependent care
  • 401(k) with up to 4% company match
  • Life and disability insurance
  • Commuter benefits

Snapdocs is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

California residents applying for positions at Snapdocs are subject to our candidate privacy policy.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • RubyLanguages
    • DockerLanguages
    • KubernetesLanguages
    • TerraformLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Heap AnalyticsAnalytics
    • ProductboardAnalytics
    • Fullstory Analytics
    • SketchDesign
    • MarvelDesign
    • Adobe CCDesign
    • BrandyDesign
    • LucidchartDesign
    • ConfluenceManagement
    • JIRAManagement
    • AbstractManagement
    • ZeplinManagement
    • DribbbleManagement
    • MediumManagement
    • Google DriveManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • MandrillEmail
    • MarketoLead Gen

Location

We are currently located in the Wells Fargo Building in Downtown Denver, seconds away from the 16th Street Mall. Close to public transportation!

An Insider's view of Snapdocs, Inc.

What are some social events your company does?

Snapdocs has a wide assortment of events during the year, ex. Rumble, SoulCycle, volunteering events, in office trivia nights, and happy hours. Members of our leadership team host a weekly Q&Ales session where you can ask questions and discuss what’s going on at Snapdocs. Every summer we host a family picnic for our team & their families.

Rachel Fee

Office Manager

What's the biggest problem your team is solving?

We are building the technology that connects the fragmented real estate ecosystem. That means we have to design a seamless, intuitive experience for users from entirely different companies & different use cases – from consumers to title companies to lenders. We end up tackling problems that both consumer and SaaS product teams face.

Briana Whelan

Director of Product

How has your career grown since starting at the company?

Since starting at Snapdocs, I have been given tremendous amounts of opportunity for growth and learning. I began on our branch support team, but since then I have been fortunate enough to move on to a lead role, and eventually onto our Customer Success team where I live now. Thanks to Snapdocs, I have been able to level up my career considerably.

Kyle Anderson

Customer Success Specialist

What is your vision for the company?

At Snapdocs, we envision a world where the process of buying a home is simple and enjoyable. Where powerful technology and thoughtful design provide game-changing efficiencies for the companies that make homeownership possible and a beautiful experience for their customers celebrating this milestone achievement in life.

Aaron King

CEO

What kinds of technical challenges do you and your team face?

At Snapdocs, we are building a real estate platform. We have the challenge of architecting an n-way marketplace which is secure, performant and delightful to use. We are carving out micro-services for our core services, while augmenting experience with integration and deepening the value of our application suite with machine learning.

Anupreet Walia

Engineering Manager

What are Snapdocs, Inc. Perks + Benefits

Snapdocs, Inc. Benefits Overview

Snapdocs’ culture is one that strongly values diversity and drive. We want to work with people from different backgrounds and different paths in life. We provide a range of excellent benefits from the standard stuff (401(k), free lunches, excellent health benefits) to the not so standard (4 weeks and a day of vacation! 4% match on 401(k)!, and a 10 year exercise window on your options!!) and our location in downtown Denver is super convenient.

We are currently based in the Wells Fargo Center in downtown Denver.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Acme Co. employees receive 21 days per year of paid time off.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Employees get free lunch on Tuesday, Thursday.
Happy Hours
Parking
Part of our commuter benefits.
Professional Development Benefits
Cross functional training encouraged
Promote from within
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