DEVOPS ENGINEER

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Must be a US Citizen or Green Card Holder

Must be located in the United States

FluentStream is a software-as-a-service (SaaS) company that simplifies and automates how businesses communicate with customers. Thousands of businesses across the country have replaced their legacy phone system with FluentStream’s modern, cloud-based communications platform.  Our apps enable support, sales and other professionals to deliver an exceptional customer experience from any device or location. Our 80+ remote employees share a passion for teamwork, fast-paced challenges, flexibility and inclusion. We are proud to be consecutively recognized by Inc. 5000 as one of the fastest-growing private companies, and by BuiltIn as one of best companies to work for in the U.S. 

We are looking for a Principal Developer to work across the Tech organization as we transform our platform and build a scalable solution for current and future growth.

Our vision is to be the communications provider of choice for small and medium businesses by providing simple solutions, integrations, exceptional service and reliability through our relentless efforts to improve our company, client experience, teammates and ourselves.  We are looking for curious, driven team members who are excited to help shape the future direction of FluentStream’s technology.

As part of the Development team you will be responsible for determining FluentStream’s multi-year design and architecture strategy. Successful candidates will have a passion for building reliable and scalable distributed systems, a technical background, hands-on experience in developing cloud systems at scale, and the ability to collaborate with others to drive initiatives forward. 

Responsibilities Include:

  • Troubleshooting network, OS, and application issues for a complex distributed cloud-based communications platform.
  • Automating infrastructure build-outs and deployments for web, database, and application servers and containers with an emphasis on scale.
  • Defining and developing strategies for systems logging, monitoring, and reporting to facilitate pro-active service repair and resource allocation planning.
  • Helping to establish and document the technical architecture and procedural standards required to meet the organization’s goals for high availability and reliable service.
  • Champion our culture of ownership and responsibility by demonstrating a dedication to meeting objectives 
  • Mentor developers at all levels
  • This is an individual contributor role

You might be a good fit if you:

  • Have 3+ years working with virtualized environments and containers (Docker, Kubernetes)
  • Experience operating a full Linux production stack in a cloud environment (AWS, CentOS, Debian)
  • Working knowledge of configuration management, monitoring, and unified logging (SaltStack, Terraform, Datadog)
  • Solid understanding of general networking principles and common protocols
  • Prior work with Asterisk, SIP, VOIP, or telephony in general
  • Knowledge of RDBMS and NoSQL databases (MySQL, MongoDB, Redis)
  • Familiarity with standard development tools and deployment pipelines (git, CI/CD)
  • Experience with Java or TypeScript. 
  • Enjoys solving problems through the entire application stack
  • Are able to take loose requirements, work with others to figure out what needs to be done, and drive a project forward
  • Care about quality and know what it means to ship high quality code and infrastructure
  • Love to collaborate with their peers, designing pragmatic solutions
  • Have experience working in an Agile environment

Compensation:  $125,000 to $225,000 per year plus equity

Location:  This is a remote position and can be located anywhere in the United States.

Benefits:

  • Company equity program
  • Monthly stipend to facilitate a comfortable remote work environment
  • Medical, dental, life and vision insurance
  • Unlimited paid time off
  • Paid family leave
  • Short-term disability
  • 401k plan
  • Reimbursement for education and professional development
  • Employee assistance program
  • Pet insurance
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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PHPLanguages
    • typescriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • CouchDatabases
    • SalesforceCRM

Location

We are a fully remote distributed workforce with employees all over the United States.

An Insider's view of FluentStream

What’s the vibe like in the office?

At FluentStream, we have a unique culture that is unrivaled. Doughnut Fridays, bagel Mondays, and catered lunches are just the start of the coolness. Happy hours bi-weekly offer a chance to hang out outside of the office. In addition to company outings, there is always a collection of cute dogs that spread joy around the office.

Julian

Client Support Manager

How do you collaborate with other teams in the company?

We work closely with our product development team to address customer's issues they call us about and make the product work even better for them. We partner with our Voice Engineering team to brainstorm and problem solve when technical issues come up. Both teams are always willing to hear our ideas and suggestions!

Marcus

Client Support Rep

How does your team reward individual success?

Here, the people come first! We constantly recognize those who go above and beyond in their day-to-day duties. We take time to recognize our peers with employee generated shutouts where recipients can receive perks like Amazon gift cards, six packs of beer, a test drive in our CTO's Tesla and more! We also take pride in our great collaborations!

Brady

Marketing Manager

What are FluentStream Perks + Benefits

FluentStream Benefits Overview

Your passion, flexibility, and commitment to lifelong learning will be greeted with a unique company culture that emphasizes fun as an integral component of delivering world-class products. As a hyper-growth organization we are focused on promoting from within. We invest in your training and development to grow your career! As a fully remote, work from home company, we stay connected with fun virtual events and social Slack channels and allocate time during our Zoom meetings for casual conversation and getting to know one another. We offer medical, dental, vision, 401k, PTO and paid family leave and a generous professional development benefit.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Fun committee to plan outside events
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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