DevOps Engineer at SurveyGizmo

| Greater Boulder Area
Sorry, this job was removed at 11:34 a.m. (MST) on Thursday, March 19, 2020
Find out who's hiring in Colorado.
See all Developer + Engineer jobs in Colorado
Apply now
About SurveyGizmo

Founded in 2006, SurveyGizmo is a powerful survey and data insights platform that empowers business professionals to make informed decisions. As SaaS application software, it offers user-friendly data collection tools for understanding customers, markets, and employees in real time and communicating this information across an organization. It provides data insights in over 205 countries, with 50K new surveys created and 5M responses collected every week.

SurveyGizmo has tremendous opportunity to continue this growth, based on current market size and the potential for more sophisticated product positioning and a robust sales and marketing engine. Details on SurveyGizmo’s products and services can be found on our website ( 

What You Will Do

We are looking for a DevOps Engineer to join our Technology team! The DevOps Engineer plays a crucial role in maintaining our high standards for application availability and operational excellence. Our customers rely on SurveyGizmo to be available 24x7, and SurveyGizmo relies on Engineers to achieve that goal!

Reporting to the Senior Manager of Information Technology, the DevOps Engineer will join a team of driven individuals who work smarter, not harder, to automate solutions and keep the systems running smoothly. As part of this team, you’ll manage a highly transactional, business-critical web application and serve customers by troubleshooting & resolving technical issues, improving operational efficiency, and designing new solutions to ensure scaleability, reliability, performance, and application security.

How You Will Spend Your Days

  • Serve on the team that is responsible for all cloud infrastructure
  • Collaborate closely with the Software Engineering team to design, develop, test, and deploy software releases and new infrastructure components
  • Develop, monitor, and maintain scaleable production systems
  • Write documentation on common procedures and troubleshooting paths
  • Assist with on-call rotation to ensure 24x7 availability
  • Proactively identify and address reliability issues so that on-call rotation is quiet and doesn’t interrupt your sleep and life outside of work
  • Provide internal support to our Customer Service team to debug production issues, including pulling logs, reproducing problems, and following up to ensure problems are fully resolved

What You Bring to this Role

  • Passion for providing top-notch customer service and wowing colleagues with how you go above and beyond for them
  • Positive can-do attitude to fit in with our team
  • Self-motivated and driven to continuously improve how things are today
  • Ability to design and deliver stable technology solutions that meet the needs and objectives of the business
  • 3+ years of experience managing Linux-based production SaaS environments
  • Hands-on experience with Amazon Web Services (AWS) EC2
  • Experience supporting and troubleshooting high-volume web applications using tools such as Nagios, Puppet, ELK, Terraform as well as AWS native tools
  • Ability to explain technical concepts to non-technical stakeholders
  • Fluent in Linux command line system administration such as Bash, VIM, SSH
  • Excellent interpersonal and customer service skills
  • Relevant certifications, SQL database knowledge, software development experience, and a desire to eat Tacos on Tuesday will all be counted as a plus

Our Team Members Enjoy 

  • Competitive compensation package include benefits, including Medical, Dental, Vision, and matching 401k
  • Generous PTO, including all major holidays and 4 floating days
  • Up to $2,250 annually in cafeteria funds to use toward commute expenses (toll reimbursement), wellness, continued education
  • Discounted health club membership to 24 Hour Fitness or Colorado Athletic Club
  • Onsite complimentary massages
  • Fully stocked complimentary kitchen (food, snacks, coffee, and drinks)
  • Dog friendly office
  • Relaxed and open workspace with sit/stand workstations
  • Nearby bike and walking trails
  • Boulder casual dress code
  • Great Boulder location without the Pearl Street commute
  • Environment where you are empowered to make a difference!
Read Full Job Description
Apply now

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • RLanguages
    • SqlLanguages
    • jQueryLibraries
    • Twitter BootstrapLibraries
    • VueLibraries
    • LaravelFrameworks
    • ZendFrameworks
    • MemcachedDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • SketchDesign
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM


SurveyGizmo is conveniently located on east Pearl street in Boulder, Colorado. We are surrounded by walking trails and close to many dining options!

An Insider's view of SurveyGizmo

What projects are you most excited about?

We are evolving our platform with new integrations, additional data analytics and machine learning. Built on AWS, we are adding new microservices and VueJS front end apps. We work with Docker, ElasticSearch, MySQL, Redis, PHP, Laravel/Lumen, Node.js, Express, Vue, Jest, ES6, Saas, Webpack and more. Help us build the future of insights software!


VP of Technology

How does the company support your career growth?

SurveyGizmo is awesome at encouraging growth of employees. They offer TONS of internal training to help you learn everything about the tool to maximize your potential. I am only a month in to my position, and I learned enough about our tool to go train 30 customers in Washington, DC. It was a successful event, and I am excited to learn more!


Training Specialist

How do you make yourself accessible to the rest of the team?

We keep an open door policy to ensure our employees can access any of our leaders. For myself, I am a servant leader and always willing to help any of our employees regarless of the situation or department.


Sales Manager

What are SurveyGizmo Perks + Benefits

SurveyGizmo Benefits Overview

We offer a generous benefits package and a variety of perks including:
- Affordable Medical, Dental, and Vision plans through Cigna (90% medical premium paid for employee only coverage)
- Up to $2,250 in annual cafeteria funds to be used for wellness, commuter expenses, or continuing education
- Company paid Short-term/Long-term Disability, Life and AD&D coverage, and Accident Insurance
- Founder's Pool profit sharing program
- Generous PTO policy, starting at 15 days, plus major holidays and 4 float days
- Onsite complimentary massages weekly
- Discounted memberships for health clubs
- Dog friendly office
- Casual dress code
- Nearby biking and walking trails

Eat lunch together
Intracompany committees
We have a volunteer-based club that meets biweekly to plan fun events for the office such as holiday parties, onsite happy hours, and new employee welcome events.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
SurveyGizmo employees can contribute up to $2,700 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
SurveyGizmo provides employees with a 401(k) matching plan managed by AmericanFunds. We match 100% of contributions up to 6% of an employee's annual gross pay with no vesting period.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
SurveyGizmo employees receive between 15 and 25 days per year of paid time off based on years of service.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Promote from within
Continuing Education stipend
More Jobs at SurveyGizmo2 open jobs
All Jobs