DEVOPS ENGINEER

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Take part in the explosive growth this industry has to offer. If you have a passion for DevOps, are hungry to learn, and are looking for a creative, fun and friendly workplace where you get to develop software that will transform the industry, we would love to get in touch with you.  Our ideal candidate must have 5+ year’s experience in mission critical Cloud operations and DevOps engineering and has a strong understanding and experience working with Linux operating systems; specifically troubleshooting and providing administration.

Responsibilities Include:

  • Troubleshooting network, OS, and application issues for a complex distributed cloud-based communications platform.
  • Automating infrastructure build-outs and deployments for web, database, and application servers and containers with an emphasis on scale.
  • Defining and developing strategies for systems logging, monitoring, and reporting to facilitate pro-active service repair and resource allocation planning.
  • Helping to establish and document the technical architecture and procedural standards required to meet the organization’s goals for high availability and reliable service.

Candidates Must have:

  • 2+ years working with virtualized environments and containers (Docker, Kubernetes)
  • Working knowledge of configuration management, monitoring, and unified logging (SaltStack, Ansible, Terraform, Nagios, ELK Stack)
  • Solid understanding of general networking principles and common protocols

Ideal candidates will have:

  • Prior work with Asterisk, SIP, or telephony in general
  • Experience operating a full Linux production stack in a cloud environment (CentOS, CoreOS, Debian, Google, Digital Ocean)
  • Knowledge of RDBMS and NoSQL databases (MySQL, MongoDB, Redis)
  • Familiarity with standard development tools and deployment pipelines (git, CI/CD)
  • Grafana
  • ElasticSearch
  • Promethius
  • GoLang
  • Salary range is $135,000 to $155,000

We’ll hire the candidate that:

  • Enjoys solving problems through the entire application stack
  • Is able to take loose requirements, work with others to figure out what needs to be done, and drive a project forward
  • Cares about quality and know what it means to ship high quality code and infrastructure
  • Mentors and inspires others to raise the bar for everyone around them
  • Loves to collaborate with their peers, designing pragmatic solutions

What We Offer:

  • Health Insurance, Dental Insurance, Vision and Life Insurance
  • Generous PTO policy, paid family leave
  • 401k Plan
  • Company equity program
  • Education Reimbursement
  • Monthly Remote Work stipend
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • iOS/SwiftLanguages
    • AndroidLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • CouchDatabases
    • AWS (Amazon Web Services)Services
    • QuickSightsAnalytics
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • NotionManagement
    • WordpressCMS
    • SalesforceCRM
    • SlackCollaboration
    • ZoomCollaboration

Location

We are a fully remote distributed workforce with employees all over the United States.

An Insider's view of FluentStream

What are some social events your company does?

We have an annual event where employees get to meet in person and engage in fun team-building activities.
In addition to that, we plan virtual happy hours and games, either by team or with the whole company.

Kala

Technical Recruiter

What does your typical day look like?

My typical day at FluentStream is generally filled with exciting challenges. Setting my team up for success whether through 1:1 meetings or in the midst of a customer interaction is always a thrill. I love helping my agents improve everyday. My daily work at FluentStream embodies our core value of Continuous Improvement Isn't Optional and I am prou

Gary

Support Team Lead

How has your career grown since starting at the company?

My manager is very open and accepting of career and professional development conversations. I expressed my goal to earn more seniority within the company, and we came up with a plan to help me achieve that goal. After successfully completing my objectives, my manager helped me achieve my goal and I was promoted to a more senior title months later!

Lauren

Senior Manager, Financial Planning and Analysis

How do you empower your team to be more creative?

The most important thing is to ask for ideas and not “punish” people when the ideas don’t work. If you don’t try, you’ll never get better. I try to model this as much as possible - when my ideas fail or if I make a mistake, I acknowledge it and fix it. I encourage others and try to reward this type of behavior.

Teresa

CFO

How does your team reward individual success?

FluentStream launched Cooleaf, a recognition and rewards platform; it's an excellent way for our team to stay engaged by giving recognition in real time to celebrate wins by doing just that. While you can earn points and redeem rewards for gift cards, swag, merchandise, or donate your points to charity, the authenticity of the shoutout is genuine.

Ashley

HR Generalist

What are FluentStream Perks + Benefits

FluentStream Benefits Overview

Your passion, flexibility, and commitment to lifelong learning will be greeted with a unique company culture that emphasizes fun as an integral component of delivering world-class products. As a hyper-growth organization we are focused on promoting from within. We invest in your training and development to grow your career! As a fully remote, work from home company, we stay connected with fun virtual events and social Slack channels and allocate time during our Zoom meetings for casual conversation and getting to know one another. We offer medical, dental, vision, 401k, PTO and paid family leave and a generous professional development benefit.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Fitness benefit as well as team workouts.
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Pet friendly
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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