DevOps Engineer
Location: Remote
Must be eligible to work in the US,
FluentStream is a software-as-a-service (SaaS) company that simplifies and automates how businesses communicate with customers. Thousands of businesses across the country have replaced their legacy phone system with FluentStream's modern, cloud-based communications platform. Our apps enable support, sales and other professionals to deliver an exceptional customer experience from any device or location. Our 80+ remote employees share a passion for teamwork, fast-paced challenges, flexibility and inclusion. We are proud to be consecutively recognized by Inc. 5000 as one of the fastest-growing private companies, and by BuiltIn as one of best companies to work for in the U.S.
Successful DevOps Engineer candidates will have a passion for building reliable and scalable distributed systems, a technical background, hands-on experience in developing cloud systems at scale, and the ability to collaborate with others to drive initiatives forward.
About you:

• You are comfortable working through ambiguity and uncertainty in an ever-changing work environment
• You have the ability to work across various levels of the organization, while building trust and fostering collaboration
• You are a problem solver with a strong attention to detail and are extremely organized
• You are a self-starter and quick learner with the ability to work independently
• You are flexible, agile, and adaptable; used to wearing multiple hats; do not get easily overwhelmed
• You have great verbal communication skills
• You get excited by technology and further developing your skills.

Key responsibilities:

• Troubleshooting network, OS, and application issues for a complex distributed cloud-based communications platform.
• Automating infrastructure build-outs and deployments for web, database, and application servers and containers with an emphasis on scale.
• Defining and developing strategies for systems logging, monitoring, and reporting to facilitate pro-active service repair and resource allocation planning.
• Helping to establish and document the technical architecture and procedural standards required to meet the organization's goals for high availability and reliable service.
• Champion our culture of ownership and responsibility by demonstrating a dedication to meeting objectives
• Mentor developers at all levels
• This is an individual contributor role

Qualifications:

• Have 3+ years working with virtualized environments and containers (Docker, Kubernetes)
• Experience operating a full Linux production stack in a cloud environment.
• Strong experience with AWS services including including AWS CodeBuild, AWS CodePipeline, AWS CodeDeploy, AWS CDK
• Working knowledge of configuration management, monitoring, and unified logging (Datadog)
• Solid understanding of general networking principles and common protocols
• Prior work with Asterisk, SIP, VOIP, or telephony in general
• Knowledge of RDBMS and NoSQL databases (MySQL, MongoDB, Redis)
• Familiarity with standard development tools and deployment pipelines (git, CI/CD)
• Must have experience with Typescript.
• Experience with Java.
• Enjoys solving problems through the entire application stack
• Are able to take loose requirements, work with others to figure out what needs to be done, and drive a project forward
• Care about quality and know what it means to ship high quality code and infrastructure
• Love to collaborate with their peers, designing pragmatic solutions
• Have experience working in an Agile environmen t

Benefits:

• Health, Dental, and Vision Insurance
• 401k plan
• Remote work anywhere in the U.S.
• Mac computers + work from home stipend to set up your home office
• Participate in ownership of the company
• Tuition Reimbursement Program
• Unlimited PTO and Volunteer time off
• Competitive paid parental leave
• Pet Insurance
• Optional team gatherings, celebrations, and plenty of fun virtual events

Compensation: $130,000 to $145,000 per year plus equity
At FluentStream, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.
At FluentStream, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.