Xero
Denver, CO

DevOps Engineer (Infrastructure and Automation)

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Our purpose

Small business makes the world go 'round – it's the heart of the global economy. At Xero we want millions of small businesses to thrive through beautiful software, advice and connections. We aim to make being a small business more efficient and profitable, and more enjoyable too.

 

How you'll make an impact

The DevOps Engineer works in a cross-functional product development team that includes Infrastructure Engineers, Developers, QAs, Designers and Product Managers. The primary purpose of the role is to enable and empower development teams to deliver and support infrastructure services through the supply of reusable automation, tooling, and education.
This role will be responsible for ensuring infrastructure tooling and automation is an enabler of organizational agility. This is an infrastructure coding role, so assisting development teams in achieving 'infrastructure as code' automation pipelines and providing them with infrastructure 'blueprints' or templates so they can deploy services themselves is a large part of the role. Also essential is solid experience in code deployment pipelines (CI/CD). The role will need to have knowledge and experience of relevant technologies used throughout the SDLC, such as source control systems (in particular Git), build tools (such as TeamCity, Jenkins, Bamboo etc.), deployment tools (such as AWS CodeDeploy, Octopus Deploy, etc.) and monitoring tools (such as Cloudwatch, Nagios, Datadog, etc).
This role is also responsible for ensuring the products that the cross-functional team is responsible for are available, secure, scalable, robust, high performing and cost effective to serve both Xero customers and partners. This will require knowledge and experience across a broad set of technology domains including networking, OS (especially Windows Server), Web servers (especially IIS), Linux and containerization. It will also require knowledge of PaaS and IaaS services offered by AWS (especially EC2,, S3, RDS and ECS).

 

What you'll do

  • Support Product Development teams to build amazing tooling and work to up-level the capabilities of the team generally in infrastructure and code deployment automation
  • Create an environment that enables and promotes regular small deployments to production, assisting the team to move to continuous deployment
  • Assist with the release process and develop tooling to automate repeated tasks
  • Identify and promote opportunities to enhance the use of technologies and apply Xero's development standards and help grow and promote patterns, practices and standards to improve deployment automation
  • Assisting with developing tooling and improving processes to automate monitoring and metrics to maximize the feedback the team get from production
  • Ensure that infrastructure architecture supports applications that are highly available and perform continuously well
  • Identify and promote opportunities to enhance the use of emerging infrastructure and PaaS technologies where they support Xero's strategy and business needs
  • Help monitor infrastructure and application performance in production and work with development teams to optimize performance and troubleshoot performance problems
  • Help grow and promote patterns, practices and standards to improve the non-functional aspects of data components
  • Contribute infrastructure expertise to the product development process.
  • Design and implement infrastructure solutions during product development
  • Mentor product team members from other disciplines about infrastructure and raise awareness of infrastructure and operational concerns as a key consideration of product development

 

Success looks like

  • Product development agility, velocity & quality
  • Performance and reliability of automation and monitoring tools
  • Ability to release software changes cheaply and easily
  • Product availability, reliability and security
  • Product performance
  • Cost to serve reductions

  

Qualifications and Experience

  • BS in Computer Science, Computer Engineering, Information Science or equivalent and/or appropriate industry experience
  • Hands-on experience managing cloud infrastructure (AWS preferably) in a high-availability environment, preferably Windows and SQL Server technologies. Infrastructure as Code.
  • Ideally experience with improving release processes and deployment pipelines using approaches like blue/green deployments, canary releases and testing in production
  • Successful track record of providing tooling and support for multiple development teams and/or large-scale distributed systems
  • Ideally 3+ years working in a DevOps, Release Engineering, or similar role
  • 3+ years of coding / scripting experience, preferably with Ruby, PowerShell, C#, .Net, or Java, but our focus is more on comprehension and experience with coding best-practices and techniques
  • Experience with Test-driven or Spec-driven testing and QA practices
  • Experience with relational databases a big plus
  • Comfortable with Agile methodologies such as kanban and scrum.


What we offer

The opportunity to be part of a growing global success story; a fun, fast-paced work environment and a relaxed, supportive team which encourages personal growth; competitive salary, shares in the company; generous 4-weeks of PTO, 5 wellness days, standard holidays and office closure between Christmas and New Year's; flexible work arrangements and a plush new office environment in downtown Denver.


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What are Xero Perks + Benefits

Xero Benefits Overview

Xero offers a variety of benefits aimed at helping our employees maintain their physical, financial and mental wellbeing, allowing them to bring their best selves to work each day

Culture
Volunteer in local community
Xero employees are given a day off each year to volunteer in their communities.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Typically, we work from home as needed. During COVID, all employees are working remotely and have access to stipends to access the equipment they need to be successful.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
42% of Xero's leadership team is female, while our Board of Directors maintains an equal gender balance. Xero was included in Bloomberg's 2020 Gender Equality Index report.
Mandated unconscious bias training
All Xero employees will complete online unconscious bias training during on-boarding
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
The talent and leadership teams at Xero are committed to building diverse talent pipelines that reflect the communities we serve.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Xero allows employees to set aside pre-tax dollars for medical and dependent care expenses. $2,650 annual limit for healthcare FSA
Disability insurance
Xero's long and short term disability plans provide income protection at 60% of annual base salary
Dental insurance
Cigna dental PPO plan
Vision insurance
VSP vision plan
Health insurance
Xero offers a variety of health plans including Cigna HSA, Cigna PPO, and Kaiser HMO for Colorado and California employees
Life insurance
Provided to Xero employees at no cost. Coverage for each employee of 2x annual base salary up to $500,000
Wellness programs
Xero will fund up to $300 annually in employee health reimbursement account to be used toward a health improvement activity including gym membership, mental, physical or financial health
Mental health benefits
Concern EAP benefits for all employees
Financial & Retirement
401(K)
401(K) matching
Xero will match 100% on the first 3% contributions plus 50% match on next 2% of contributions
Company equity
All Xero employees are granted Restricted Stock Units at a certain percentage of their base salary which vests over a 3 year period
Child Care & Parental Leave Benefits
Generous parental leave
26 weeks paid parental leave.
Vacation & Time Off Benefits
Generous PTO
Xero offers 21 days of paid time off, 10 wellness days, as well as 11 paid holidays per calendar year. We also participate in a company wide shut down between Christmas and New Years Day
Paid volunteer time
Xero encourages employees to give back to our communities by providing 8 hours of paid volunteer time per year
Paid holidays
11 paid holidays per calendar year
Paid sick days
Each employee is granted 10 wellness days per year in addition to our generous PTO
Office Perks
Commuter benefits
Set aside pre and/or post tax dollars for commute related transit, parking and bike expenses
Company-sponsored outings
Annual holiday party, as well as a summer celebration!
Free snacks and drinks
You find a variety of fruit, chips, nuts, snack bars, sodas and iced tea in the Xero kitchen
Some meals provided
Breakfast each Tuesday and lunch every Thursday from a variety of local vendors
Company-sponsored happy hours
Happy hour starts every Friday at 4!
Fitness stipend
Our monthly health reimbursement plan can be used towards your fitness membership or a variety of other health related wellness programs
Professional Development Benefits
Job training & conferences
Teams have budget set aside each year to support growth and up-skilling
Lunch and learns
Promote from within
Customized development tracks

Additional Perks + Benefits

Xero leadership consistently reviews benefits to ensure they are competitive and allow our people to bring their full selves to work each day.

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