Developer Technical Support - Cloud Technology
Are you looking for the best place to expand your technical career and work with cloud technology? Do you have a passion for software development? Do you have strong troubleshooting and support skills?
Tek-Experts is expanding and adding to our Developer Support team. As a Developer Technical Support Engineer, you will provide support to developers who are using Microsoft Azure Cloud Technology. You will be analytical and have an interest in troubleshooting and problem research; collaborating with other engineers as necessary.
What we’re looking for
Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support. You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience. Fluency in English (written and spoken) is a given, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.
Duties and responsibilities
This engineer will be responsible for understanding and debugging the possible root cause application crash or handling properly requests in the Azure Space. The engineer will develop an understanding of stack traces, application debugging practices and .NET best practices for coding.
Candidates should have experience and/or knowledge across a broad range of technologies including:
• Troubleshooting and Programming Skills in at least a couple of the following languages: Visual Studio, C#, C++, ASP.NET, .NET CORE, WordPress, Java Python, Node.js
• Web Development background a plus
• Power Shell knowledge a plus
• Basic Linux/SQL Skills a plus
• Continuous delivery (Docker Containers, GitHub, VSTS) a plus
Qualified candidates will have one year of recent IT experience (end-user support and help desk experience) in any technology. We hire resourceful team members with exceptional problem-solving skills.
This position requires someone who has a strong desire to learn while being self-motivated to deliver exemplary service and find their own solutions to the problems we need to solve for our customers.
Additional key skills and qualities:
• Must be able to encounter unfamiliar technologies, applications and situations, figure them out, and provide solutions that match both our clients' and our company's needs
• Must be organized, dependable and detail-oriented
• Must be able to meet deadlines and SLAs in a fast-paced, agile environment
• Must have excellent verbal and written communication skills
Why Tek Experts?
We at Tek Experts, believe in our team and we want you to be part of us. That means we provide ongoing support for your development and give you exposure to the newest technologies and working environments. We’re a modern, challenging and fast growing, business because of the success of our people. They are smart, curious, client-oriented and results-driven.
My Career. My Future. My Tek Experts.
Tek Experts is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
Start fulfilling your dreams
If you think you have what it takes to make a difference and want to work for a company that can offer you unlimited potential then apply for this position now and tell us more about what you can bring to our business. You can also check out our other jobs.