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Developer Evangelist

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Our purpose

Small business makes the world go 'round – it's the heart of the global economy. At Xero we want millions of small businesses to thrive through beautiful software, advice and connections. We aim to make being a small business more efficient and profitable, and more enjoyable too.

 

Founded in New Zealand and publicly traded on the Australian stock exchange, Xero has more than 1.6 million paying customers in over 150 countries. 800+ software products integrate with our API, providing a huge variety of functionality to our users. We have 2,500+ passionate team-members doing beautiful work in 17 offices across the globe, including New Zealand, Australia, United Kingdom, United States, Canada, Asia and South Africa.

 

Role description

This role is all about assisting new and existing partners leveraging the Xero developer ecosystem in order to create best of breed business apps in the cloud. You will work alongside other developer evangelists, API product and GTM teams in establishing great partnerships around the world.


Key responsibilities

Developer evangelists participate in integration discussions with partners to ensure best practices during implementation. Developer evangelists also review and certify integrations to ensure high standards are maintained in the app partner program. Through creative developer content and public speaking, developer evangelists inspire developers to build on Xero APIs and platform.


What you will do

  • Assist prospective app partners with initial enquiries
  • Answer technical questions from app partners building to Xero APIs
  • Undertake new partner integration certification testing and reviews
  • Employ analytical skills and creativity to help solve for complex use cases
  • Manage relationships with assigned app partners
  • Create and improve developer documentation
  • Engage in outreach to increase awareness of Xero APIs and app partner program
  • Create content for and speak at developer events
  • Communicate with the Xero developer community: developer forums participation, tweets & blog posts will be expected output
  • Work with the Xero sales, business development and customer support teams, ensuring they have awareness of our app partners
  • Work collaboratively and positively with the entire ecosystem team to ensure we have the best ecosystem in SaaS


Key performance indicators

  • Management of assigned prospective partner pipeline and prioritization of attention to the highest value opportunities
  • Certification of new developers and app partners
  • Timely and accurate assistance to prospective and existing partners
  • Evangelizing use and adoption of Xero's developer platform
  • Technical content creation and identifying automation opportunities to prevent support enquiries


Functional relationships

  • Global ecosystem team - including product and marketing teams
  • Regional business development and ecosystem teams
  • Regional sales, customer experience & enablement teams
  • Wider Xero product teams


Key weekly measurements

  • App partner enquiry response times
  • New app opportunities
  • New partner certifications


Critical competencies

  • Self-motivated and team oriented; able to work both autonomously and effectively as part of a geographically dispersed team
  • Ability to discuss technical topics and convey complexity in a clear and concise way
  • Passion for inspiring developers through creative code and content
  • Excellent communication and technical writing skills
  • Confident in conversations about APIs, accounting and driving commercial success
  • Able to operate at multiple levels - executing strategy, down to the nitty gritty details
  • Organized and capable of handling multiple projects at once




Experience

  • 2+ years' experience building web-based or native mobile applications
  • Proficiency in one or more programming languages: C#, Java, Ruby, Python, PHP, Objective-C, Swift or JavaScript
  • Experience building apps with developer tools, SDKs and APIs
  • Experience with the following front-end technologies: JavaScript, CSS, HTML
  • Experience participating in developer communities online or in person
  • Experience presenting technical topics to a developer audience preferred but not essential


Reports to: Head of Developer Evangelism


Direct Reports: None

 

What we offer

The opportunity to be part of a growing global success story; a fun, fast-paced work environment and a relaxed, supportive team which encourages personal growth; competitive salary, shares in the company; generous 4-weeks of PTO, 5 wellness days, standard holidays and office closure between Christmas and New Year's; flexible work arrangements and a plush new office environment in downtown Denver.

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Christina Rowe
Global Head of Learning and Capabilities
CREATING SAFE SPACES
Share your voice and find support
As an ERG leader, Christina Rowe does more than schedule events. “My role involves listening to the needs of group members regarding career development, community and more,” she said. Through her ERG involvement, Rowe has gained a greater understanding of her peers’ diverse life experiences and skill sets while fostering dialogue related to topics that are often avoided in the workplace, such as women’s health. “It’s been a great way to help other women grow their careers and create a safe space for hard conversations,” she said.
As an ERG leader, Christina Rowe does more than schedule events. “My role involves listening to the needs of group members regarding career development, community and more,” she said. Through her ERG involvement, Rowe has gained a greater understanding of her peers’ diverse life experiences and skill sets while fostering dialogue related to topics that are often avoided in the workplace, such as women’s health. “It’s been a great way to help other women grow their careers and create a safe space for hard conversations,” she said.
Knowing that Xero puts so much awareness and investment into diversifying our leadership team makes me proud to be here.
Erika Porras Gutierrez
Platform Engineer
EDUCATION FOSTERS EMPATHY
A focus on learning cultivates compassion
Erika Porras Gutierrez’s work leading Xero’s ERG for Indigenous Americans has enhanced her employee experience in several ways. “It has clarified what inclusion really means, taught me new ways of interacting with people and made me more empathetic,” she said. Not only has she grown personally due to this role, but it’s also encouraged her to engage with other engineering teams in an effort to better understand her peers’ needs. She’s currently helping plan an event that will enable Indigenous people to share their unique stories with others in the company.
Erika Porras Gutierrez’s work leading Xero’s ERG for Indigenous Americans has enhanced her employee experience in several ways. “It has clarified what inclusion really means, taught me new ways of interacting with people and made me more empathetic,” she said. Not only has she grown personally due to this role, but it’s also encouraged her to engage with other engineering teams in an effort to better understand her peers’ needs. She’s currently helping plan an event that will enable Indigenous people to share their unique stories with others in the company.
Sharing our lives and our stories is how people connect and create community, and that is exactly what ERGs are all about.
Eean Tyson
Talent Specialist
BELONGING BUILDS PROGRESS
Inclusion defines connections and the talent search
Eean Tyson’s role as the co-chair of Black Xero enables him to champion inclusion and cultivate community across the company. “I want to ensure people feel a sense of belonging,” he said. Besides helping team members build meaningful connections with each other, he also spearheads talent-related initiatives that are informed by the organization’s DEI efforts. For instance, he recently took part in a scoping session in order to develop a road map for diverse hiring practices.
Eean Tyson’s role as the co-chair of Black Xero enables him to champion inclusion and cultivate community across the company. “I want to ensure people feel a sense of belonging,” he said. Besides helping team members build meaningful connections with each other, he also spearheads talent-related initiatives that are informed by the organization’s DEI efforts. For instance, he recently took part in a scoping session in order to develop a road map for diverse hiring practices.
I ask questions, validate others’ concerns and feelings, and ultimately aim to ensure everyone feels safe at Xero.

What are Xero Perks + Benefits

Xero Benefits Overview

Xero offers a variety of benefits aimed at helping our employees maintain their physical, financial and mental wellbeing, allowing them to bring their best selves to work each day

Culture
Volunteer in local community
Xero employees are given a day off each year to volunteer in their communities.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Typically, we work from home as needed. During COVID, all employees are working remotely and have access to stipends to access the equipment they need to be successful.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
42% of Xero's leadership team is female, while our Board of Directors maintains an equal gender balance. Xero was included in Bloomberg's 2020 Gender Equality Index report.
Mandated unconscious bias training
All Xero employees will complete online unconscious bias training during on-boarding
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
The talent and leadership teams at Xero are committed to building diverse talent pipelines that reflect the communities we serve.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Xero allows employees to set aside pre-tax dollars for medical and dependent care expenses. $2,650 annual limit for healthcare FSA
Disability insurance
Xero's long and short term disability plans provide income protection at 60% of annual base salary
Dental insurance
Cigna dental PPO plan
Vision insurance
VSP vision plan
Health insurance
Xero offers a variety of health plans including Cigna HSA, Cigna PPO, and Kaiser HMO for Colorado and California employees
Life insurance
Provided to Xero employees at no cost. Coverage for each employee of 2x annual base salary up to $500,000
Wellness programs
Xero will fund up to $300 annually in employee health reimbursement account to be used toward a health improvement activity including gym membership, mental, physical or financial health
Mental health benefits
Concern EAP benefits for all employees
Financial & Retirement
401(K)
401(K) matching
Xero will match 100% on the first 3% contributions plus 50% match on next 2% of contributions
Company equity
All Xero employees are granted Restricted Stock Units at a certain percentage of their base salary which vests over a 3 year period
Child Care & Parental Leave Benefits
Generous parental leave
26 weeks paid parental leave.
Vacation & Time Off Benefits
Generous PTO
Xero offers 21 days of paid time off, 10 wellness days, as well as 11 paid holidays per calendar year. We also participate in a company wide shut down between Christmas and New Years Day
Paid volunteer time
Xero encourages employees to give back to our communities by providing 8 hours of paid volunteer time per year
Paid holidays
11 paid holidays per calendar year
Paid sick days
Each employee is granted 10 wellness days per year in addition to our generous PTO
Office Perks
Commuter benefits
Set aside pre and/or post tax dollars for commute related transit, parking and bike expenses
Company-sponsored outings
Annual holiday party, as well as a summer celebration!
Free snacks and drinks
You find a variety of fruit, chips, nuts, snack bars, sodas and iced tea in the Xero kitchen
Some meals provided
Breakfast each Tuesday and lunch every Thursday from a variety of local vendors
Company-sponsored happy hours
Happy hour starts every Friday at 4!
Fitness stipend
Our monthly health reimbursement plan can be used towards your fitness membership or a variety of other health related wellness programs
Professional Development Benefits
Job training & conferences
Teams have budget set aside each year to support growth and up-skilling
Lunch and learns
Promote from within
Customized development tracks

Additional Perks + Benefits

Xero leadership consistently reviews benefits to ensure they are competitive and allow our people to bring their full selves to work each day.

View full list of perks + benefits
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