Demo Software Engineer
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to win customers for life. More than 50,000 businesses trust Freshworks, including our employee engagement, customer engagement and CRM solutions, to better support employees so businesses can increase customer satisfaction and lifetime value. Our products are ready to go, easy to use, and offer a quick return on investment.
Freshworks has received numerous accolades that include ranking #16 on the prestigious Forbes’ Cloud 100 and #22 on the Battery Ventures/Glassdoor Best Places to Work lists.
Headquartered in San Mateo, California, Freshworks has a dedicated global team operating from 13 locations to serve our customers throughout the world. Freshworks is backed by leading investors including Accel, CapitalG, Sequoia Capital and Tiger Global Management.
As a Demo Engineer, your primary responsibilities include :
Work closely with our Mid-Market and Enterprise Solution Engineers to build innovative solutions for our customers.
Understand customer goals & challenges and be an active participant in the solutioning process.
Become an expert on the Freshworks platform and gain a mastery of our products. Become an expert developer on our platform by leveraging our SDKs and APIs.
Build quick prototypes and customizations to demonstrate the integration capabilities of the Freshworks platform.
Engage with some of our key customers to evangelize the Freshworks platform.
Develop tools that help automate the demo build process and create efficiencies for our Solution Engineers.
Work closely with our demo tools and technologies and help define the roadmap for these tools.
Be a lifelong learner and develop your skills continuously.
Job Requirements
We’re looking for entry level professionals with 1-2 years of professional experience. Experience as a Demo Engineer or in a related technical role is a plus.
Bachelor’s or Master's degree in CS/SE/EE/IS/MIS or related work experience is extremely desirable.
Experience with technologies such as Python, JavaScript (jQuery), Django, AWS (EC2, Lambda), HTML, CSS. Web development experience with Django is a huge plus.
Mobile application development (iOS or Android) experience is a huge plus, including using mobile SDKs within apps.
Experience working with APIs (REST, JSON/HTTP).
Excellent technical skills and programming skills are a must for this role. You will rely on the skills every single day!
Your ability to work on a cross-functional team and collaborate is key. You must possess solid verbal, written, presentation and interpersonal communication skills.
You are a highly driven individual with an execution focus and a strong sense of urgency.
Salary Range - $85,000-100,000 annually
Summary of Freshworks Benefits:
Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Flexible time off, flexible spending, commuter benefits, work from home and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefit