Job Summary

The Cyber Security/Compliance Engineer is responsible for educating pre and post sales customers on WDesk cybersecurity controls, and helps customers and prospects administers enterprise security controls through policy, architecture and training processes. This individual is responsible for collaboration with the team on WDesk controls, as well as performing pre-sales and post-sales activities in the field as needed - assisting the sales team and customers on best practices, improving skills and overcoming challenges with WDesk controls and security. The Cyber Security Compliance Engineer will be responsible for helping to improve process, manage documentation, libraries and other customer deliverables for scaling the team. The Cyber Security Compliance Engineer contributes to Wdesk security by identifying short-term and long-range issues and customer concerns that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; and implementing directives.

Responsibilities

• Assist with process improvement, documentation and other customer deliverables
• Identify short-term and long-range issues and customer concerns to improve Wdesk security and compliance
• Assist in the prioritization, coordination and fulfillment of security requests from customers and compliance areas including questionnaires, RFPs and questionnaires
• Assist with security assessments for new technologies, 3rd party vendors and acquisitions
• Partner with stakeholders during the sales process to ensure future customers are educated on WDesk cybersecurity capability and infrastructure
• Adhere to TPRM best practices for WDesk
• Explain Workiva infrastructure to NIST and ISO frameworks to prospects and customers
• Utilize analytics to perform audits, assessments, and data gathering
• Assess existing security controls and provide consulting on industry best practices
• Collaborate on multiple projects while working with stakeholders
• Assist with Customer / Prospect audits

What You'll Need

Skills

• Experience in cybersecurity risk assessments and audits
• Exceptional customer service and communication skills
• Strong planning and organizational skills; project management experience is a plus
• Strong attention to detail and ability to prioritize multiple projects
• Excellent verbal, written, and interpersonal communication skills
• Ability to influence at all levels and in various departments
• Ability to set priorities, meet deadlines, and manage multiple projects in a fast-paced, changing environment
• Exceptionally strong personal integrity, and ability to professionally handle confidential matters while showing an appropriate level of good judgment and maturity
• Strong sense of customer service and proven ability to meet established timelines
• Possess strong technical acumen, to explain the architecture of Wdesk and communicate platform security

Experience

• 3 to 5 years of IT security experience in a SaaS environment
• Knowledge of TPRM, SOX Reporting, FedRamp
• Knowledge of NIST Framework and ISO framework
• Cloud Security Experience
• Understanding of SOC 1 and 2
• Experience with CAIQ
• Experience with Loopio preferred
• Background in both accounting and cybersecurity preferred
• Prior knowledge and understanding of relevant legal and regulatory requirements, such as Health Insurance Portability and Accountability Act (HIPPA), Payment Card Industry/Data Security Standard (PCI DSS), SANS and ISO27001
• Prior knowledge and understanding of common information security management frameworks such as HITRUST, ISO, IEC27001, ITIL, COBIT

Education

• B.A./B.S. degree in Computer Science or related field, or equivalent work experience
• CISSP, CISM or other information security certification preferred

Travel Requirement

• 25-40% travel required to meet with customers and Workiva shareholders

Working Conditions & Physical Requirements

• Reliable internet access for any period of time working remotely, not in a Workiva office.

How You'll Be Rewarded

• Base Pay Range in Colorado: $83,000 - $117,000

• A discretionary bonus typically paid annually

• Restricted Stock Units granted at time of hire

The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.