Conversion Engineer II at Vertafore

| Greater Denver Area
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Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

Job Description

The Conversion Lab is responsible for executing conversion related processes from legacy or competitor source systems. They also manage the DFWLAB domain infrastructure and assist users with system access and general network/application troubleshooting. 

Core requirements and responsibilities:

Execute data conversion related processes such as:

  • Loading conversion portal with source data
  • Running actual conversions to AMS360
  • Loading databases to production for QA and Go Lives
  • Working with developers and BA's to fix conversion bugs
  • Execute SQL queries to modify data
  • Maintain Professional Services production cluster
  • Execute migrations from AFW to AMS360
  • Fix/document issues that halt the migration process

DFWLAB/Vertafore network administration

  • Troubleshoot and respond to issues with DFWLAB servers, network access, user access
  • Deploy/update new software, products
  • Spec out new virtual machine server builds
  • Coordinate with the Data Center and infrastructure teams to implement new software/hardware related changes
  • Assist PS/CS employees with technical issues/workstation problems
  • Maintain AMS360 snapshots and fulfill requests when problems arise.

AMS360 In-house to Online deployments

  • Work with existing customers in-house databases to migrate them to AMS360 Online
  • Troubleshoot database issues via SQL
  • Upgrade databases using NPR tools
  • Provide technical consulting

Process Improvement

  • Automate conversion related processes and DFWLAB tooling
  • Provide recommendations to streamline processes

Knowledge, Skills and Abilities:

  • Proficient in SQL Scripts, SQL database structure
  • Strong working knowledge of Network infrastructure
  • Customer centric desire for delivery
  • Ability to complete tasks on time and correctly.
  • Ticket Management from inception and see it through to completion
  • Working knowledge of SQL and SQL scripts
  • A fast learner and comfortable with fast tempo environment.
  • A problem solver and ability to simplify complex issues.
  • Skilled in creating runbook for support processes.
  • Have a sense of urgency and ability to meet deadlines. 
  • Great interpersonal skills.

Qualifications:

  • Minimum 5 years Technical experience
  • Bachelor's degree or equivalent work experience
  • Familiar and/or proficient on one or more of the following:
    • MSSQL and Oracle Database
    • Microsoft .NET based applications
    • Microsoft Server 2008, 2012 + and IIS configuration
    • Basic XML, VBscript, and SQL Scripting
    • Python Programming
  • Exceptional interpersonal and customer service experience required
  • Excellent verbal and written communication skills
  • Have wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
  • General understanding of insurance and insurance workflow
  • Proficient with Microsoft Office products.

May be required to provide additional after-hours support to provide resolution or assistance to customers.

Additional Requirements and Details:

  • Travel required up to 10% of the time.
  • Ability to work remotely with a stable internet connection on an as-needed basis
  • Located and working from an office location (when required)*
  • Occasional lifting and/or moving up to 10 pounds.
  • Frequent repetitive hand and arm movements required to operate a computer.
  • Specific vision abilities required by this job include close vision (working on a computer, etc.).
  • Frequent sitting and/or standing.

*Our offices are currently closed due to COVID-19 and are scheduled to re-open mid 2021.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases

Location

Great location in the heart of downtown Denver just a block away from the RTD lightrail.

What are Vertafore Perks + Benefits

Culture
Volunteer in local community
Vertafore offers employees 1 paid day to volunteer at the non-profit of their choice.
Friends outside of work
Eat lunch together
Intracompany committees
Vertafore offers opportunities to join several committees, including Women of Vertafore, LGBTQ+, etc.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vertafore employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Disability insurance covers 100% of annual salary for up to 90 days of disability.
Dental Benefits
Our dental plan covers $1500 of expenses per person.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $175 for glasses or contact lenses.
Health Insurance Benefits
Vertafore offers three different health plans to meet the needs of our employees.
Life Insurance
Pet Insurance
We offer a Pet Insurance plan through Nationwide.
Wellness Programs
Onsite Gym
Team workouts
Vertafore's team fitness initiatives include in-office yoga, a partnership with Planet Fitness, and other recreational team sports.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vertafore provides employees with a 401(k) matching plan managed by [provider]. We match up to 50% of contributions up to 3% of an employee's annual gross pay.
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vertafore provides up to 6 weeks of parental leave for the primary caretaker. We also provides 6 weeks of leave for the secondary caretaker.
Family Medical Leave
Adoption Assistance
We reimburse up to $2,500 for eligible adoption expenses and 6 weeks of paid leave.
Company sponsored family events
Vertafore sponsors family oriented events semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Vertafore hosts company outings annually.
Game Room
Stocked Kitchen
In various areas of the office, Vertafore provides weekly fresh fruit services, bagels and donuts on specified days, as well as snacks and drinks.
Some Meals Provided
We provide free breakfast on Mondays and Fridays.
Happy Hours
Recreational Clubs
Vertafore sponsors recreational clubs that include sports, board games, video games, book clubs, etc.
Home Office Stipend for Remote Employees
Professional Development Benefits
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5,250.
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available

Additional Perks + Benefits

We felt like the stretch of no three day weekends from Feb - May was too long, so we added our own holiday! We celebrate Vertafore Rest and Recharge day in April, and the whole company has a long weekend.

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