Chief of Staff at FluentStream

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Reporting directly to the Chief Technology Officer (CTO), the Chief of Staff is a strategic and integral member of our Technology team. Working closely with the CTO, you will help manage and oversee cross-functional projects and initiatives related to technology exploration and acceleration while ensuring overall CTO leadership effectiveness.

This individual must have the ability to build strong business relationships, promote and execute world-class emerging technology processes, and display solid leadership and teamwork skills; This individual must have prior experience working with remote software development teams.

You will act as a strategic partner to the CTO. You will be troubleshooting and solving complex problems that may arise in our Engineering, Software and Product teams. We are looking for someone that is an innovative, forward-thinker who can support our CTO.

Responsibilities:

  • Support our CTO to drive product operations on company priorities, ensuring that work is aligned with our strategic objectives and executed.
  • Work cross functionally with the CTO’s direct reports and Finance team to build and own annual budgets for Product, Engineering and Software Development; including tracking expenses, monitoring recurring cost and identifying ways to spend more efficiently.
  • Facilitate large team or cross-functional planning sessions, logging action items and keeping owners accountable.
  • Connecting teams that are working on similar initiatives
  • Pulling together and managing project teams that require input from multiple areas within the company
  • Identifying and taking on ad hoc strategic projects (for example, executing key initiatives or closing any operational gaps)
  • Providing decision support through data gathering, information analyzing, and presenting considerations to relevant stakeholders
  • Proactively identifying skill and knowledge gaps, proposing solutions.
  • Aligning internal processes
  • Coordinates and oversees execution of CTO strategic initiatives and projects including, but not limited to emerging technology, architecture, and organizational alignment and transformation.
  • Develops and manages dashboard and analytics to monitor business unit key performance indicators (KPIs).
  • Manage Department and individual OKRs, coaching and mentoring to achieve desired objectives.

Requirements:

  • 8+ years leading a technology based function or similar role that involves executive level interactions.
  • Strong written, presentation and verbal communication skills.
  • Proven track record of getting stuff done
  • Experience working in autonomous, peer-driven team cultures. 
  • Experience building relationships at all levels
  • Ability to manage multiple initiatives and projects and prioritize needs
  • Highly collaborative with excellent interpersonal skills
  • Ability to be an evangelist for our company culture and ensure teams are upholding and exemplifying our company values

Benefits:

  • Health, Dental, and Vision Insurance
  • 401k plan
  • Participate in ownership of the company
  • Tuition Reimbursement
  • Unlimited PTO
  • Paid family leave
  • Pet Insurance

FluentStream is one of Colorado’s fastest growing companies according to Inc. 5000 and we are one of 2020’s Best Places to Work according to BuiltIn Colorado. We are a fun, fast-paced and innovative communication software company based in the RiNo neighborhood of Denver. Our mission is to automate and simplify how businesses communicate with their clients. Our unified suite of cloud-based software apps provides a single-system to power, manage and improve live client communications.

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PHPLanguages
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Maria DBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • CouchDatabases
    • SalesforceCRM

Location

In the Ballpark/Rino neighborhood surrounded by breweries, art galleries and great restaurants. Close to downtown, lightrail and free parking options

An Insider's view of FluentStream

What’s the vibe like in the office?

At FluentStream, we have a unique culture that is unrivaled. Doughnut Fridays, bagel Mondays, and catered lunches are just the start of the coolness. Happy hours bi-weekly offer a chance to hang out outside of the office. In addition to company outings, there is always a collection of cute dogs that spread joy around the office.

Julian

Client Support Manager

How do you collaborate with other teams in the company?

We work closely with our product development team to address customer's issues they call us about and make the product work even better for them. We partner with our Voice Engineering team to brainstorm and problem solve when technical issues come up. Both teams are always willing to hear our ideas and suggestions!

Marcus

Client Support Rep

How does your team reward individual success?

Here, the people come first! We constantly recognize those who go above and beyond in their day-to-day duties. We take time to recognize our peers with employee generated shutouts where recipients can receive perks like Amazon gift cards, six packs of beer, a test drive in our CTO's Tesla and more! We also take pride in our great collaborations!

Brady

Marketing Manager

What are FluentStream Perks + Benefits

FluentStream Benefits Overview

Your passion, flexibility, and commitment to lifelong learning will be greeted with a unique company culture that emphasizes fun as an integral component of delivering world-class products. As a hyper-growth organization we are focused on promoting from within. We invest in your training and development to grow your career! Located in the Ballpark/Rino neighborhood and small enough that every person counts. Of course we have a kegerator, but we also offer medical, dental, vision, 401k, PTO and paid family leave.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Fun committee to plan outside events
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Our employees receive 16 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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send resume to [email protected] with COS BuiltIn in the subject line
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