Autonomous Yard Dispatch Engineer

| Greater Denver Area
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The company

Azevtec (Autonomous, Zero-Emission Vehicle Technologies) is automating 'first-mile' trucking. We simplify how large enterprises ship goods—our robotic systems automate repetitive vehicle movement and manual tasks in the world’s busiest freight-shipping hubs to enhance operational performance, reduce costs, and improve safety.

 

Azevtec is a rapidly growing, Series-A company founded to drive the adoption of sustainable transportation and deploy autonomous vehicles responsibly.

 

The role

The Autonomous Yard Dispatch Engineer will report to the Sr. Director of Autonomous Vehicle Operations and will be responsible for tasking the Autonomous Vehicle (AV), data collection and reporting, and interacting with customers. This role will be responsible for communicating and assisting with the resolution of hardware, software, and operational issues.

 

A successful Autonomous Yard Dispatch Engineer executes the daily tasking of the autonomous vehicle system in a manner that supports customer operations and key performance indicators (KPIs). This role will interact with the customer as needed, in order to communicate and support customer needs. The Autonomous Yard Dispatch Engineer will be, at times, the first line of defense to troubleshoot system issues and work in conjunction with the developers as well as other remote engineers.  Additionally, the Autonomous Yard Dispatch Engineer will perform the supporting data collection and testing activities for engineering to implement improved system performance.

 

Candidates for this role must have a strong technical background and the ability to effectively communicate with the software and engineering teams when troubleshooting. Critical thinking and the ability to communicate effectively with customers are a must.

Duties and responsibilities

    • Task the autonomous vehicle system to support customer operations and meet KPIs
    • Understand and support the customer’s operational requirements
    • Execute test plans and procedures, as well as document and report results to internal customers
    • Pinpoint issues observed during operations and log pertinent system data and details
    • Coordinate with engineering teams to determine next steps for issue resolution and execute as needed to quickly resume operations
    • Determine next steps for issue resolution and execute as needed to quickly resume operations
    • Travel and perform fieldwork, depending on customer locations

Required qualifications

    • BS or a MS with relevant industry or technical experience
    • Minimum 1-2 years' experience in transportation, aerospace, industrial automation, material handling automation, or autonomous industry
    • Exceptional analytical skills
    • Clear understanding of the diagnostic process based on experience in the test, quality, or reliability fields
    • Ability to communicate and assist with troubleshooting complex system issues quickly and correctly while on customer sites
    • Comfort and willingness to turn a wrench (or whatever other tool might be required)
    • Excellent written and verbal communication and team skills
    • Comfort with Linux and command line tools for basic system debugging
    • Self-driven with demonstrated strong leadership and people skills
    • Very good time management skills and ability to quickly make informed decisions
    • Proficiency with MS Office
    • Sterling references

Ideal qualifications

    • Experience with autonomous vehicle systems, complex electronic systems, and field work
    • Experience with customer interactions
    • Interest in data analysis
    • Knowledge of and experience with integrated hardware/firmware/software systems
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Location

Our company is just steps away from hiking, mountain biking, climbing, and the New Terrain Brewery.

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