Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment. 

Zoom is an award-winning workplace. We have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation, Diversity, and more! Not to mention we’ve been awarded by Glassdoor as the 2nd Best US workplace & Best Large Company US CEO in 2018, Wealthfront, and Business Insider. Our culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and our customers.

Responsibilities:

• Build and maintain an audio quality monitor system for zoom meeting
• Proactively detect potential issues through big data analysis and work with engineers to identify the issue
• Design and re-struct log format for big data analysis purposes, and work closely with developers to implement it
• Assist developers to track and analyze customer issues with data analysis

Requirements:

• Bachelor and above degree in mathematics, statistics, computer science, or in a related field
• Proficient in SQL, and familiar with at least one scripting language such as R, Java, Python
• Deep understanding in data analysis and data mining, familiar with common algorithms such as logistic regression and correlation analysis
• Good logical thinking, fast learner, and ability to communicate across different departments
• Excellent written and verbal communication skills are preferred
• Good understanding of audio related knowledge is preferred

Explore Zoom:

• Hear from our leadership team

• Browse Awards and Employee Reviews on Comparably

• Visit our Blog

• Zoom with us!

• Find us on social at the links below and on Instagram