Associate Deployment Manager

| Greater Boulder Area
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Descriptive Summary

Envysion, a leading provider of video based SaaS technology solutions for retailers, fast casual restaurants and wireless dealers, is seeking an Associate Deployment Manager to assist in managing the roll-out and deployment of our software. This position will also be responsible for the set-up and configuration according to customer specification with a heavy emphasis on technical support.

 

Core Functions

  • This offering is for an after-hours (overnight) position
  • Provide technical support for technicians in the field as well as other team members
  • Update teams including internal and external trackers as to the status of work performed overnight
  • Assist the deployment team members in planning each release
  • Ensure the product has been correctly and completely integrated across the program
  • Assist in the writing of Installation Manuals

 

Winning Behaviors, Competencies, and Skills

Behavior and values:

  • Reliable and dependable
  • Ability to multi-task and feel comfortable working in a fast-paced, team environment
  • High attention-to-detail

Personality and communication (soft skills):

  • Ability to work independently with minimal supervision.
  • Excellent written and oral communication skills
  • Significant experience in professional client relationship management
  • Strong technical leadership abilities

Hard skills:

  • Experience with Microsoft Office suite products
  • Familiarity with Google products (mail, calendar, drive, etc.)
  • Excellent understanding of product release methodologies (including familiarity with ITIL's Release and Deployment Management process)
  • Strong system integration experience
  • Good understanding of product architecture and infrastructure components
  • Networking experience
  • Knowledge of Command Prompt
  • Experience working with Linux
  • Camera installation experience is a plus
  • General knowledge of Analog, HD Analog and IP cameras
  • HIK Vision DVR/NVR experience is a plus

 

Experience

Education:

  • Bachelor’s Degree preferred, or equivalent experience

Work Experience:

  • 3+ years’ experience working in a customer-facing service environment that is inclusive of technical support.
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Location

100 Superior Plaza Way, Superior, CO 80027

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