Agile Project Manager/ Scrum Master

| Hybrid
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Wowza is seeking an experienced cross functional Agile Project Manager with Scrum Master experience to help deliver high-quality Wowza projects, products, and services using Agile methodologies. This person will report to the Agile Program Lead and will play a vital role in ensuring that we maintain our high customer satisfaction ratings in the rapidly changing streaming media market. You will be working closely with a cross-functional and geographically-dispersed team of experienced Product & software professionals that are focused on creating, improving, and driving adoption of Wowza streaming media products.

What you will be doing:

The person we seek is smart, experienced in software program/project management, Agile processes, Scrum Mastering and passionate about digital media technologies. As a member of the Wowza Agile Program team your roles may vary at times from managing high value Wowza projects to Scrum Mastering an Agile team to applying excellent Agile & PM skills in helping coordinate an impactful product launch/marketing campaign to helping facilitate PI Planning across Wowza to facilitating cross team/function retrospectives and driving resultant continuous improvement.

This is not a run of the mill Project Manager role, so we need a quality focused, flexible & driven Agile minded Project Manager that has great coordination/facilitation skills, shows an attention to detail, can easily work across teams & with senior management, and can drive projects to resolution. We are looking for someone who not just “herds cats” but also herd “lions, tigers & dragons”.

You will be expected to be responsible for applying Agile approaches to developing and delivering customer & internal focused projects, identifying and tracking work items and issues, identifying bottlenecks, assessing and managing risks, reporting metrics, and balancing business needs with project challenges. You will work in close partnership with the all functions (sales, marketing, product team, engineering, support, documentation, and infrastructure teams), coordinating efforts across all of these teams as required to deliver on your projects. You must be excited to embrace our culture of customer responsiveness, as well as the fast paced and dynamic arena of streaming media.

With the rapid growth of the Wowza team, you will also bring relentless drive to evolve lightweight structure and flexible processes where needed, and to continuously improve how Wowza delivers products.

The success of Wowza is measured primarily in terms of customer satisfaction, which directly impacts revenue. This role will have a large impact on our success.

Experience we'd like you to have:

  • Proven Project/Program management experience in Agile & Software solutions
  • Solid understanding of software product/project life cycles and how they are managed
  • Proven experience of coordination & facilitation across teams without having direct reporting
  • 2+ years as a Scrum Master for software development teams (Scrum, Kanban, etc)
  • Experience of working with Scaled Agile Framework (preferred), especially as at RTE
  • Knowledge and experience with various Agile techniques: User Stories, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, XP, Kanban
  • Understand incremental/continuous delivery and the value of rapid software deployment
  • Experience working with local & remote team members
  • Understand backlog tracking, burndown metrics, velocity, and task definition
  • Must be able to garner respect from his/her team and be willing to get their hands dirty to get the job done
  • A technical background that enables easy interaction with IT Pros, developers, and partners
  • Ability to help train and coach teams on improving Agile skills and maturity
  • Excellent verbal and written communication skills, including customer-facing communication
  • Strong interpersonal skills, with the ability to build rapport with people of all types/seniority, as well as mentor and coach the team on the Agile process
  • Passionate about software products and helping customers to be successful
  • Experience with industry standard Agile Lifecycle products; Jira, LeanKit, Rally, etc.

Who We Are: 

Wowza Media Systems (www.wowza.com) creates streaming products and services for delivering video and audio streams to any screen, from desktops to televisions to mobile devices. We have been in business for over ten years, won numerous industry awards, and are driving over 19,000 customers in more than 170 countries. 

We are committed to shaping the streaming industry and lead the way with products and services that both simplify streaming, and provide tools for advanced users to build their own customized solutions. By staying true to our focus on customer success we continue to redefine our industry and impact the world. 

What we love about working at Wowza: 

  • Million Dollar Views of the Mountains, Denver Metro, and Live Buffalo!
  • Strong benefits package including Health, Dental, Life & Disability Insurance, PTO and 401k match
  • An appetizing kitchen stocked with food and drinks…. dog treats too!
  • The ability to work with amazing clients and partners such as ESPN, Walt Disney, Facebook, US Air Force, Harvard University and Amazon
  • Gym Discounts to satisfy that urge to move
  • Spacious office with state of the art equipment

This is a great opportunity to build an exciting and rewarding career with an innovative, successful emerging technology company that is passionate about our customers and has a track record of delivering results.  

This is a great opportunity to join an innovative, successful start-up that is passionate about our customers and has a track record of delivering results.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ElixirLanguages
    • jQueryLibraries
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • ExpressionEngineCMS
    • HubSpotCRM
    • SalesforceCRM
    • SurveyMonkey Email
    • SlackCollaboration
    • ZoomCollaboration

Location

Our new office is located directly in heart of BelMar with tons of great amenities in the office as well as right outside the door in the Belmar complex! Steps away from many bars, restaurants, fitness studios and various shops tailored to a variety of needs!

An Insider's view of Wowza

How would you describe the company’s work-life balance?

Work life balance at Wowza is encouraged and appreciated! We have had discussions around how to take both mental and physical health breaks during the day. Wowza supports varying daily schedules and our unlimited PTO policy also allows employees to take time they need. I love working at Wowza because I am able to live a happy life at work and home

Elizabeth Koehler

Director, Security and Compliance

How do you collaborate with other teams in the company?

As Community Manager, it’s critical I communicate daily with several other teams to provide feedback from our customers. Several times a day, I will slack or have zoom video chats to share information and ideas with members from other Wowza teams like engineering, billing or sales to get answers I need for our Wowza customers around the globe.

Rose Power

Senior Community Manager

How does the company support your career growth?

Wowza empowers us, as employees, and as individuals, to use our skills and abilities to achieve Career Goals. They encourage, listen, observe, and understand us and our potential, as well as coach and assist in our development. I have personally experienced an amazing team of leaders and co-workers who have helped me grow.

Holly Swink

Customer Success Manager

What unique initiatives do you have that encourage innovation?

We have an ability or environment where we generate a lot of ideas and very few of those ideas actually work. I believe you have to fail enough times to understand how to succeed.

Matt Rossi

Sr. Director Business Operations

What are some things you learned at the company?

I learn something new every day at Wowza. The creativity of our clients enables us to develop end-to-end solutions in innovative ways. We harness their vision by delivering superior service and unmatched technology. Empowering my customers’ commercial opportunities is the most rewarding aspect of my role.

Kristen Calton

Enterprise Account Executive

What are Wowza Perks + Benefits

Wowza Benefits Overview

Wowza’s team works to connect the larger community with our passion for tech. From live-streaming graduation ceremonies for local schools to helping parents monitor their children in the NICU, employees can cultivate the same creative energy that first brought the company to life. We have a brand-new company headquarters office as well as remote employees across the US and around the globe. Our Denver-area employees work in a flexible-hybrid environment allowing for flexibility and work-life balance tailored to each individual Wowzan.

Medical, Dental, and Vision insurance available 1st day of employment

Generous Paid Time Off

401(k) with strong company match

Dependent Care Flexible Spending Account

Employer Paid Basic Life Insurance and AD&D

Voluntary Life Insurance (Employee/Spouse/Child)

Parental Leave

Short-Term and Long-Term Disability

Training & Development

Employee Assistance Program (EAP)

We also do great team picnics and other events to keep our employees connected. Wowza is committed to creating a diverse and inclusive environment for all people to thrive in. Wowza has an awesome culture with some really fun people solving challenging problems for our customers!

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Nationwide pet insurance to help Wowza's fury employees stay well!
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Sabbatical
Wowza offers full-time employees with five years of continued service the opportunity to take a four-week paid sabbatical.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Employees get free lunch on Friday and tons of snack and drinks.
Company-sponsored happy hours
Onsite office parking
Free parking!
Pet friendly
Wowza's pet policy is dog friendly daily.
Relocation assistance
Fitness stipend
Take advantage of the discounted rates at select Belmar fitness studios
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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