eCommerce Global Payment Strategy & Operations Specialist

Your Job Title: eCommerce Global Payment Strategy & Operations Specialist

Your Location: Westminster, CO (in office)

Division: AECO

The eCommerce Global Payment Strategy & Operations Specialist will serve as a key partner to eCommerce Sales, ePayments, Credit & Collections, Customer Support, DevOps, and cross-functional teams. This role will help drive the strategy, scalability, and operational excellence of Trimble’s global eCommerce payment ecosystem—proactively identifying friction points, mitigating payment risk, and enabling seamless payment experiences for customers worldwide.

The ideal candidate will have proven experience in global payment operations and optimization, with a strong understanding of the payment gateway technologies, processes, and compliance standards that underpin scalable eCommerce growth. This role is critical in improving payment performance, supporting revenue growth, and ensuring frictionless transactions across diverse markets.

What You Will Do:

• Develop and execute a scalable global payment strategy for the eCommerce channel, aligning with global sales growth and customer experience objectives.

• Design and maintain a comprehensive payment reporting framework to monitor and analyze key performance metrics, including authorization rates, declines, failure points, fraud trends, and gateway performance across regions.

• Leverage dashboards and analytics to identify and resolve payment gateway issues, optimize authorization rates, and drive continuous improvement in payment success rates.

• Collaborate cross-functionally with ePayments, DevOps, and Support teams to troubleshoot and resolve payment-related issues, ensuring system reliability and customer satisfaction.

• Ensure global compliance with security, privacy, and regulatory standards (e.g., PCI, SCA, 3DS) and regularly assess adherence across payment systems and processes.

• Monitor and manage fraud and chargebacks for SketchUp and other online products, providing proactive insights and risk mitigation strategies.

• Stay ahead of global payment trends and emerging technologies to identify new optimization opportunities that improve conversion, retention, and cross-border scalability.

What You Will Bring:

• Proven experience in global payment operations and strategy within an eCommerce environment.

• Deep understanding of payment gateways, processing networks, and recurring/subscription models.

• Hands-on experience with Cybersource, PayPal, Stripe, and other global gateways.

• Knowledge of card brand requirements, regional regulations, and cross-border transaction optimization.

• Understanding of EU 3DS, SCA, and related payment compliance requirements.

• Advanced analytical and problem-solving skills, with a data-driven approach to identifying and resolving payment challenges.

• Exceptional collaboration and communication skills, with the ability to align cross-functional teams around shared goals.

About Our Division AECO 

Trimble is developing technology, software and services that drive the digital transformation of construction with solutions that span the entire architecture, engineering and construction (AEC) industry. Empowering teams across the construction lifecycle, Trimble's innovative approach improves coordination and collaboration between stakeholders, teams, phases and processes. Trimble's Connected Construction strategy gives users control of their operations with best-in-class solutions and a common data environment. By automating work and transforming workflows, Trimble is enabling construction professionals to improve productivity, quality, transparency, safety, sustainability and deliver each project with confidence. For more information, visit: construction.trimble.com.  

Compensation:  Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

Hiring Range

Pay Rate Type

Bonus Eligible?

Commission Eligible?

Benefits:  Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.

How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.

Application Deadline: Applications could be accepted until at least 30 days from the posting date.

At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values—Belong, Innovate, and Grow—we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under “Corporate Governance.”

Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.

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