Director Revenue Operations, S&A

JOB DESCRIPTION

• This role is 100% remote.
• Responsible for optimizing the success of the sales team by managing sales goals, projections, and processes.
• Define and implement a consistent operating rhythm for the sales organization including a cadence of information sharing that includes reviewing sales pipeline, performance, and key metrics. Drives our transformation of the "flywheel" of the S&A sales organization, operations and creates a culture of relentless improvement and adaptability
• Define and execute our global disciplined sales processes which will be built with Command of the Sale and the MEDDICC sales methodology
• Drive sales process optimization by focusing on improving each stage of the sales funnel and work with Director of Customer Success to build this capability including KPIs, processes, systems, etc.
• Implement and run a cadence of calls: By region to discuss sales forecast and performance with the sales teams, weekly pipeline generation calls with each sales manager/team, globally, weekly pipeline generation calls with each sales manager/team, globally, weekly forecast calls with each sales manager/team, globally and deal desk calls.
• Works with sales leaders and sales enablement team to ID root cause of performance issues and action plans to address (e.g., process, data, technology, seller skills, etc.)
• Manage quota setting, Sales Incentive Plans (SIP) and territory management process for S&A in alignment with the Commercial organization
• Work with S&A Operations on customer contract, credit and collections issues escalated by sellers. summarize and track all Risks and Opportunities related to the forecast on a weekly basis. Work with Finance to ensure our orders forecast feeds into the FP&A tools to run the business
• Strengthen partnership operations capabilities with input from leaders across the S&A lead team and sales organization to augment capabilities by region, industry, etc. Forecast business impact by partner and key performance indicators. Drive partner on-boarding, enablement, reporting and operating rhythm.
• Define leading and lagging indicators (e.g., KPIs) to include in weekly sales meetings and manage team that creates sales dashboards. Work with the commercial organization on data hygiene.
  Work with sales leaders and Finance on forecasts, revenue operations and budgets. Use data to forecast pipeline growth and assess ROI.
• Work with HR to define and manage headcount and staffing plans
• The application deadline for this position is 2/1/2025

What you'll experience working at UL:

• Mission: For UL Solutions, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 130 years and is deeply engrained in everything we do.
• People: Ask any UL Solutions employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL. We're able to deliver the best because we employ the best.
• Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers' create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
• Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
• Total Rewards: All employees at UL Solutions are eligible for bonus compensation. UL solutions offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL Solutions contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

The salary range for this position is $160,000 - $215,000 and is based upon years of experience that is commensurate with the level of the position.
All employees at UL Solutions are eligible for annual bonus compensation. The target for this position is 30% of the base salary offered. Additionally, director level employees are eligible for annual long-term incentive. The target for this position is 30% of the base salary offered. Employees are eligible for health benefits such as medical, dental and vision; wellness benefits such as mental & financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country, for the relevant position level.
We also provide employees with paid time off including vacation (20 days), holiday including floating holidays (12 days) and sick time off (72 hours).
Internal applicants with questions related to the Total Rewards for this position should submit a ticket via askHR for more insights.
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QUALIFICATIONS

• BS degree in Business, Engineering, or equivalent experience.
• 15+ years' experience managing sales and/or operations organizations.
• 10+ years' experience managing a diverse and distributed workforce.
• Solid executive presence, ability to effectively interact with executives within and outside of the company.
• Strong organizational, project management and time management skills.
• Proven leadership skills in the ability to recruit, mentor, coach and develop employees.
• Experience in key account management and execution of complex sales campaigns.
• Strong performance management and team building skills.
• Solid listening skills - can quickly digest information and respond in an accurate and concise manner
• Ability to troubleshoot a sales cycle and provide coaching with a goal of continual improvement.
• Excellent collaboration skills with cross-functional organizations.
• Excellent written and verbal communication skills.
• Willing and able to travel approximately 40%+.