Director, IP/WAN Install and Activation
Company Description
Zayo Group provides Communications Infrastructure services, including fiber and bandwidth connectivity, colocation and cloud services to the world’s leading businesses. In addition to high-capacity dark fiber, wavelength, Ethernet and other connectivity solutions, Zayo offers colocation and cloud services in its carrier-neutral data centers. Zayo provides clients with flexible, customized solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth and services.
Position Description
The Director, IP/WAN Install and Activation plans, directs, evaluates, and implements global tactical and strategic install and activation activities for the Enterprise IP and WAN network. Our mission is to deliver customer orders within the proper interval while assuring that customer services are accurate and functional.
Responsibilities
- Directs the global planning, budgeting, and operations of the Enterprise IP/WAN Install and Activation organization.
- Coordinates project initiation, prioritization, and resource allocation.
- Provides technical thought leadership for network operation.
- Advises and consults with other departments on production network issues, concerns, problems, and questions.
- Provides oversight, training, and performance evaluation of network process and procedure.
- Develops and maintains strong relationship with strategic vendors.
Qualifications
- Bachelor’s degree in Computer Science or an equivalent combination of education and experience.
- Solid understanding of networking: Layer 1/2/3, TCP/IP, Ethernet, MPLS, VPLS, BGP, Cloud, SNMP.
- 5+ years of Service Provider experience or equivalent.
- Excellent written and verbal communication skills.
- Effective time management skills and customer focus.
- Strong analytical and problem solving skills.
- Ability/willingness to operate in a fast-paced, demanding environment and manage competing priorities.
Rewards
- Competitive compensation
- Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
- Fitness membership discounts
- Generous paid time off policy including paid parental leave
Zayo is an Equal Opportunity Employer. Zayo does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.