UX Researcher at Uplight

| Greater Boulder Area
Sorry, this job was removed at 11:04 a.m. (MST) on Friday, December 10, 2021
Find out who's hiring in Colorado.
See all Design + UX jobs in Colorado
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
The position
Do you dream about creating a more sustainable future? At Uplight, we are motivating energy users and providers to accelerate the clean energy ecosystem. Working with over 90 of the world's leading electric and gas utilities, Uplight provides an end-to-end customer energy experience. Uplight delivers personalized experiences that customers have now come to expect-improving satisfaction, increasing revenue, reducing the cost to serve, and contributing to carbon reduction goals. We are B Corp certified, enabling us to put our values into action by not only making decisions for the benefit of our shareholders, but also for our customers, environment, employees, and community.
We are seeking a UX Researcher t o join our team and help us achieve our ambitious goals for our business and the planet. We will consider this role for continued remote work with some work/travel to our offices in Denver, Boulder, Boston, Chicago or Vancouver.
What you get to do:This role is part of our Product Design team, which works to create software and services that help utility companies and their customers save energy and move to models that reduce fossil fuel use. The Product Design team at Uplight sees no boundary between form and function. They are multi-skilled, proactive communicators who develop a deep-understanding of the problem space. They help drive measurable energy savings with a focus on the end user.
By designing products that reach millions of people, you'll have an impact on creating a more sustainable future. Our products span the digital and non-digital ecosystems: mobile, web and email, print. You'll design elegant, simple, and impactful solutions that help people find energy-saving programs for them, their homes, and their businesses.
You'll work closely with other Product Designers, Content Strategists, Behavioral Scientists, Product Managers, Software Engineers, and Product Marketing Managers to research, concept, design, prototype, test, and iterate products to measurably help people meet their energy-savings goals.
Climate change is one of the biggest systemic problems humanity has ever faced. To tackle it, you need to be eager to solve problems and have a proven ability to create effective experiences based on research, testing, and sound design principles.
Support white label products by conducting primary and secondary user research.
  • Conduct and evaluate quantitative and qualitative research.
  • Facilitate moderated customer feedback sessions (we use Respondent, Craigslist, etc..
  • Conduct unmoderated user feedback sessions (we use usertesting.com ).
  • Work closely with cross-functional teams to identify and evaluate research topics.
  • Plan and implement user research strategies and methodologies.
  • Synthesize research data and findings both qualitative and quantitative.
  • Present research findings to diverse audiences through written and oral presentations.
  • Translate research findings into design recommendations.
  • Create research based journey maps.
  • Contribute to the Product Design culture, process, and component design system.

What you bring to Uplight
  • Excellent research and communication skills - a master in your field.
  • Ability to quickly and effectively share research results.
  • Ability to perform all research-related tasks including research, planning, strategy, evaluating, and iteration.
  • Understand the design process (and how research fits into it) and advocate for it as you work on projects.
  • Ability to formulate specific, answerable, and practical questions.
  • Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions.
  • Experience with remote testing tools.
  • A strong desire for creative problem-solving with a positive attitude.
  • Excellent time-management skills.
  • Can accurately scope your work.
  • Clear communicator.
  • Work well as a collaborator.
  • Relevant educational experience or equivalent and demonstrable work experience.

Bonus points:
  • Worked with UX Product Designers to help create requirements driven wireframes.
  • Worked on white-label projects for multiple clients, from concept to implementation.
  • Worked in an Agile and/or SaaS distributed work environment.
  • Participated in or led a Google Design Sprint.

What makes working at Uplight amazing:
In addition to all the standard medical and dental benefits, that kick in Day 1, we are:
  • Proud to be over 500+ rebels with an important cause by helping to create a more sustainable planet.
  • Committed to the environment, our employees, and our communities
  • Focused on career growth by following defined career ladders
  • Committed to taking our work and mission seriously and....we love to laugh!

We also provide:
  • 401k Match
  • Medical, vision, and dental insurance
  • Monthly wellness stipend
  • Peer to peer recognition program
  • Management by objectives bonus plan
  • Innovative flexible time off
  • Exceptionally collaborative and cool office spaces (once they reopen)

Salary Range: $75,000 to $90,000
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity.
Uplight provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • SparkFrameworks
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • Aha!Management
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement

Location

2580 55th Street, Boulder, CO 80301

What are Uplight Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
More Jobs at Uplight61 open jobs
All Jobs
Finance
Dev + Engineer
HR + Recruiting
Marketing
Operations
Product
Project Mgmt
Sales
HR + Recruiting
new
Denver
HR + Recruiting
new
Boulder
HR + Recruiting
new
Denver
HR + Recruiting
new
Boulder
Operations
new
Boulder
Operations
new
Denver
Finance
new
Boulder
Finance
new
Denver
Sales
new
Boulder
Sales
new
Denver
Developer
new
Boulder
Developer
new
Boulder
Developer
new
Denver
Developer
new
Denver
Product
new
Boulder
Product
new
Denver
Developer
new
Denver
Developer
new
Boulder
Developer
new
Denver
Project Mgmt
new
Boulder
Project Mgmt
new
Denver
Finance
new
Boulder
Finance
new
Denver
Developer
new
Denver
Product
new
Boulder
Developer
new
Boulder
Developer
new
Boulder
Product
new
Denver
Developer
new
Denver
Developer
new
Denver
Developer
new
Boulder
Marketing
new
Boulder
Project Mgmt
new
Boulder
Project Mgmt
new
Denver
Operations
new
Boulder
Operations
new
Denver
Operations
new
Denver
Operations
new
Boulder
Marketing
new
Boulder
Finance
new
Boulder
Marketing
new
Denver
Finance
new
Denver
Operations
new
Boulder
Operations
new
Denver
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Uplight's full profileSee more Uplight jobs