UX Designer

| Greater Boulder Area
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Join the TrainingPeaks team and help athletes and coaches achieve their best!

Who We Are

TrainingPeaks provides the complete web, mobile and desktop solution for enabling smart and effective endurance training. Our products include TrainingPeaks.com Athlete and Coach Edition, WKO+ desktop software for cutting-edge scientific analysis and planning, and the TrainingPeaks mobile apps for iOS and Android. TrainingPeaks solutions are used by Tour de France teams, IRONMAN® World Champions, Olympians, athletes and coaches around the world to track, analyze and plan their training.

Who You Are

As UX Designer, you will conduct qualitative and quantitative research to help us better understand our audience and their needs. Using that data, you will apply creative and innovative user-centered solutions that will provide the backbone for an intuitive and compelling user experience. You will know when to follow best practice and when to veer off and pave your own way. You’re an independent thinker who first asks “why” and loves getting into the weeds of a problem.

You will work in close collaboration with other UX and UI Designers and report to the Director of UX.

Core Responsibilities:

  • Work directly with Product Managers to define user problems
  • Work directly with other members of the UX team to formulate our data collection approach and strategy
  • Work directly with UI designers to bring to life intuitive and innovative designs
  • Conduct UX research, interviews and usability tests to inform design decisions and define user problems
  • Explore several diverse approaches and validate the right solution with prototypes, validation testing and quantitative/qualitative customer research
  • Create low fidelity wireframes and prototypes that communicate clear interactions and experiences
  • Establish a framework for synthesizing and distributing your research findings
  • Effectively communicate conceptual ideas, prototypes and the specifics of user-centered design process to product, engineering, and key stakeholders
  • Perform other duties as assigned

Requirements

Required Qualifications

  • Solid understanding of user-centered design principles and data-driven design strategies for mobile and web applications
  • Knowledge of best practices and platform specific design/UI patterns for mobile and web app platforms
  • Fluency in user research fundamentals such as creating user groups, usability testing, interviews, online surveys, user personas, and journey mapping
  • Fluency in user experience design fundamentals such as wireframes, prototypes, mockups and design best practices
  • Effective collaboration across the team disciplines, including Product Manager, UX and UI Designers, Director of UX, Front End Developers and Engineers
  • A solid understanding of usability and heuristics
  • Knowledge of best practices for data collection
  • Ability to prioritize your project work with your team, while being able to work collaboratively and independently
  • Experience working in an agile development process
  • Minimum of 5 years experience conducting UX research
  • Examples that reflect your ability to conduct, organize and synthesize your research

Desired Qualifications

  • Solid understanding of user-centered design principles and data-driven design strategies for mobile and web applications
  • Proficiency in leveraging the Adobe Creative Suite (XD), Miro (RealtimeBoard), Sketch, and Invision for wireframing, design comps, and prototypes
  • Training in visual design with an appreciation of design principles (layout, typography, color theory, composition)
  • Experience in designing SaaS products
  • The ability and desire to contribute to the growth of the UX Team by providing guidance and mentorship

Benefits

Benefits and Perks Include

  • 100% company paid medical plan for employees with buy-up options as well as dental and vision insurance for employees (dependent coverage available)
  • 401(k) 5% match
  • $1,200/year fitness reimbursement to purchase any items related to healthy living
  • 3 weeks of PTO for all new hires; increase in PTO at various years of service
  • 4 week paid sabbatical for all employees after 7 years of employment
  • Stocked kitchen with snacks and drinks
  • Dog friendly office
  • Music Studio for all to practice, jam, and record
  • On-site workout area access: treadmill, bike trainers, rowers, and full weight lifting gym with CrossFit equipment, with changing rooms and showers and towel service
  • Corporate discounts on gym memberships and top-brand gear
  • Beautiful North East Boulder, CO location (with a few remote days possible)
  • Flexible work schedule in a culture of trust

--

TrainingPeaks is a member of the Peaksware family of companies including Alfred Publishing, MakeMusic, TrainingPeaks, and TrainHeroic. Peaksware was recognized as #15 on Built in Colorado's "Best Places to Work" list and five times by Outside Magazine's "Best Places to Work"! Through our unique approach to deliberate practice, each company within Peaksware develops software solutions to help users on their individual journeys of skill development and improvement.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • JestFrameworks
    • Node.jsFrameworks
    • Vue.jsFrameworks
    • FeathersJSFrameworks
    • KoaFrameworks
    • NextJSFrameworks
    • AWSDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • BasecampManagement
    • JIRAManagement
    • Pivotal TrackerManagement
    • TrelloManagement
    • WordpressCMS
    • IntercomCRM
    • SalesforceCRM
    • MailChimpEmail
    • IterableEmail
    • Adobe CampaignLead Gen

Location

Our newly opened Louisville, CO office is located near Highway 36 and McCaslin Blvd. This convenient location allows easy access whether you're commuting from Denver, Boulder, or Northern CO. The area boasts great restaurant and shopping options, as well as miles of trails to get out and explore!

An Insider's view of Peaksware

How do you collaborate with other teams in the company?

Small cross-functional teams form to tackle projects and initiatives. By working together with different teams and experiences, not only can we divide the work across included departments, it also allows us to look at a problem through multiple lenses. This approach helps to ensure that our solution is well suited for the needs we intend to address

Andrew

Manager, Data Analytics & Insights

What are some things you learned at the company?

One of the larger challenges our accounting team is trying to solve is streamlining the overall financial ecosystem by implementing consistent processes, policies and procedures among all brands. It's an exciting challenge to solve, incorporating larger projects within our day to day accounting tasks and responsibilities.

Jessica

Corporate Controller

How do you make yourself accessible to the rest of the team?

Working in CA with a team in CO, one would think our distance puts a strain on accessibility, but with the amount of communication channels we have, being available to the team is second nature. Peaksware is centered on trust and accountability. Through this model, accessibility and collaboration is seamless regardless of the distance.

Kiana

Human Resources Manager

What are Peaksware Perks + Benefits

Peaksware Benefits Overview

We are proud to offer a well-rounded, comprehensive benefits package with fun perks to boot like an onsite gym, onsite music studio, quarterly events, and more.

Culture
Volunteer in local community
We partner with Adopt-A-County Road in Boulder, CO where we maintain a stretch of road by doing organized clean-ups twice a year.
Partners with nonprofits
We partner with Community FoodShare as well as the Longmont Humane society to help raise money around the holidays.
Open door policy
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Peaksware's Flexible First Program allows employees to choose from 3 flexible work strategies (RemoteFlex, HomeFlex, and OfficeFlex), based on which strategy best supports the way you like to work.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Instead of watching a video, Peaksware hosts live trainings with subject matter experts on topics such as Unconscious Bias. It's a great way to learn and engage with your colleagues!
Hiring practices that promote diversity
Peaksware's Talent Acquisition has invested time & money learning best practices about diversity sourcing and hiring to meet our team's needs. 2 members are Certified Diversity Sourcing Professionals.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
To help employees cover any deductibles, copays & out of pocket medical, dental, or vision expenses, employees are able to set aside pre-tax contributions of up to $2,850 annually (for CY 2022).
Disability insurance
Peaksware's disability insurance benefit is 60% of base monthly salary up to a $7,500 maximum monthly payout. Employees can opt into Short-Term and/or Long-Term insurance options to suite their needs.
Dental insurance
Peaksware utilizes Guardian as the plan administrator and network provider for our dental plans. There are two types of coverage available, the Value and NAP option.
Vision insurance
Peaksware utilizes Guardian as the plan administrator with two network options. Employees can choose either the Vision Service Plan (VSP) or Davis Network. You have the freedom to choose any provider.
Health insurance
If you are an active, regular full-time or part-time employee scheduled to work a minimum of 24 hours per week, you are eligible to enroll in the Company's benefit programs.
Life insurance
For your peace of mind, Peaksware provides Basic Life and AD&D insurance through Guardian for all benefits-eligible employees at no cost. Voluntary insurance is available for purchase at minimal cost.
Pet insurance
Peaksware offers Pet Insurance through Nationwide. Employees are able to choose from three levels of coverage with My Pet Protection so you can choose the level of coverage that fits your needs.
Wellness programs
Peaksware offers additional voluntary benefits such as Accident Insurance, Critical Illness Insurance, and Hospital Indemnity. We also offer Teledoc so you can get well with virtual care options.
Team workouts
Mental health benefits
Peaksware offers an Employee Assistance Program. The Guardian WorkLifeMatters EAP provides you and your family members with confidential, personal, and web-based support on a wide variety of topics.
Financial & Retirement
401(K)
The Peaksware 401(k), plan administered by Empower, offers both traditional & Roth investment options which are deducted from paychecks either on a pre- or post-tax basis, up to the annual IRS limit.
401(K) matching
Peaksware will match payroll contributions up to 5%.
Performance bonus
Our compensation philosophy aims to create fair and competitive salary ranges across all brands. Our rewards program seeks to incentivize high performing individuals who have grown within their role.
Child Care & Parental Leave Benefits
Generous parental leave
We provide 4 weeks of parental leave for primary and secondary caretakers.
Family medical leave
We provide up to 12 weeks of unpaid, job-protected leave to eligible employees.
Company sponsored family events
Peaksware's annual holiday party includes spouses and partners to celebrate with employees.
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Full-time employees receive paid holiday leave for any company-observed holidays.
Paid sick days
Office Perks
Company-sponsored outings
We host annual outings, including our holiday parties, summer family picnics, and onsite field day. What can we say...we have a lot of fun together, both in and out of the office!
Free snacks and drinks
Healthy (and less healthy) snacks can always be found in any of our kitchen areas.
Some meals provided
Company-sponsored happy hours
Onsite office parking
Our Louisville-based offers ample parking for all employees.
Recreational clubs
Peaksware sponsors a coed softball league each summer.
Relocation assistance
Dependent upon the role and level, we offer varying amounts of financial assistance to new hires relocating to the area to cover moving and travel expenses, along with sharing local housing referrals.
Onsite gym
Professional Development Benefits
Job training & conferences
In addition to company-provided learning and development opportunities, the business also invests in job-specific training opportunities that heighten an employee's understanding in their role.
Lunch and learns
We host lunch and learn meetings regularly on various topics.
Promote from within
Continuing education available during work hours
Customized development tracks

Additional Perks + Benefits

Not only do you contribute daily to making incredible products for end-users, but you can use them for free yourself; employees have access to free accounts from all of our brands.

Employees also have access to the Performance and Recovery Center (PARC), our onsite fitness facility which includes access to onsite private gender-neutral locker rooms and showers. Love commuting by bike? We have you covered with employee only access to secure, indoor bike storage. We also have a couple e-bikes if you'd like to get out for some mid-day fresh air.

If music is your passion, you'll have to check out our onsite Music Studio. Not musically inclined? Come support your wonderfully musically talented colleagues at the Live at 285 Open Mic nights, hosted in our beautiful onsite cafe that includes indoor and outdoor seating and lounge areas. It's a great spot to grab a drink (alcoholic or not) after a day in the office.

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