UX Designer (Remote) at Automox

| Remote
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Founded in 2015, Automox is coming off its fourth quarter of record growth that has seen its platform become the most recommended solution in endpoint security and the preferred endpoint management solution for over 1,500 customers across 30 countries. With an increasing number of operating systems, servers, hardware, and applications that need to be maintained, updated, configured, and patched on a regular basis, IT ops teams are feeling fatigued and vulnerable. Automox is building a company and team to tackle this problem for millions of endpoints.
OVERVIEW
Are you empathy oriented, customer obsessed and have a desire to work in a mission driven company that is disrupting the security industry and rapidly growing? 
We want to hear from you! Automox is seeking a full time Sr. UX Designer with specific experience in SaaS in a B2B context developing industry-leading design for cybersecurity digital products that are changing the way the world views cyber hygiene. Successful candidates will work within the growing UX team to collaborate with customers, product management, engineering, and marketing/sales to ideate the workflow, refine user needs and translate them into functional web application design. You will own features from concept to delivery, seeking customer input as much as possible. Independence and a willingness to find the best solution for the problem or opportunity are core to this role. 
Strong experience with the product development process, SaaS fundamentals, UX and UI design, and the software development lifecycle is required. Familiarity with enterprise software development and cybersecurity or a technical background are preferred. Successful candidates are team-oriented, work collaboratively inside and outside of the building, and bring a passionate and driven attitude to structured product development.

THE FUN STUFF

  • Be a passionate advocate for customers
  • Own complex and innovative feature designs working hand in hand with users and product managers from concept to release, setting specific requirements and direction
  • Apply SaaS product principles to Automox’s core product, working to streamline conversions, user behaviors, ease of use and simplifying workflow for complex enterprise tasks
  • Team up with the rest of product management to turn the roadmap into sprint plan, while surfacing areas to improve the product, process, and experience
  • Seek and integrate feedback from internal teams, including marketing, sales, and engineering
  • Conduct empathy and feedback interviews with customers, prospects, and the wider community to glean insights and new feature ideas
  • Help Automox drive positive product experiences that deliver value quickly and delight customers
  • Strategy minding and lean in implementation

WHAT YOU BRING TO THE TABLE

  • 7+ years of UX and UI experience, which includes significant user research, workflow and interaction design experience with at least 3 years in a B2B context
  • Ability to use Figma, Adobe Creative Cloud or related rapid prototyping tools and adapt your deliverables to context of the organizational needs
  • Must value strategic UX (holistic research and system wide considerations) as well as practices aspects of lean UX (reducing waste, disposable design, inclusive design, design facilitation)
  • Not be dogmatic or overly artistic; must value true human-centered design fundamentals
  • Function and context first approach over form or “trend first”
  • Must thrive operating in a fast-paced, entrepreneurial environment
  • A collaborative and team-oriented attitude that allows you to work effectively with product management, engineering, sales/marketing, and other product team members globally
  • Strategic and analytical thinking, with the ability to consider multiple approaches to solve problems and apply a system to select the best one for Automox
  • Design thinking background or familiarity with Saas application design strongly preferred
  • Familiar with agile release process
  • Ability to prioritize and complete multiple tasks with limited supervision
  • Intellectual curiosity, humility, accountability, and positive approach
  • Excellent oral and written communication skills
  • Technical degree strongly preferred
  • Security experience a plus but not required

WHY AUTOMOX  We are on a mission to enable every IT Admin to automate the fundamental tasks that keep their corporation secure. This mission can only be accomplished with a culture embodies entrepreneurialism, accountability and providing our employees with the clear direction and freedom to do their best work. We don’t measure excellence based on how but on the what. Each employee has a value and contribution to the success of Automox. We look forward to working with you and seeing the success you will bring on our journey.  
LOCATION
Remote : Anywhere in the US. The world is changing so are we. Automox has moved to a fully distributed company and is open to hiring across the US. 
We are committed to an inclusive and diverse Automox. Automox is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status. 

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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • Backbone.jsFrameworks
    • LaravelFrameworks
    • Vue.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • InDesignDesign
    • JIRAManagement
    • TrelloManagement

An Insider's view of Automox

How does your team reward individual success?

Individual success is rewarded through a variety of methods at Automox to allow for recognition tailored to an individuals preference. My team likes to use a kudo's slack channel, recognition in a 1:1, handwritten appreciation notes as well as quantifying the impact in an all-hands company meeting.

Kelly Lanter

Senior Account Manager

What kinds of technical challenges do you and your team face?

Automox is trusted by 1000’s of companies around the world to keep them secure. We must remain highly available while managing complex data at scale. Our customers rely on us to keep their systems patched and provide the visibility necessary to make critical decisions. Raising the world's security confidence isn't trivial, but it is our passion.

Tom Distler

Senior Software Engineer

What makes someone successful on your team?

Automox focus on team communication, and goals and results. We have high performing team and good team harmony. Each one contributes and supports each others . If you have ideas and want to make differences, you will get full support from the leadership and team members. We also have a lot fun activities which help to build a solid team.

Bo Wang

Senior Software Development Engineer in Test

What projects are you most excited about?

We've got an ambitious list of customer improvements on the horizon, one being a full rewrite of our app in Vue.js which will phase out our legacy framework. This meticulous process has forced decisions around which areas of the UI can also improve and is a big endeavor that will reduce both developer and customer friction in really rewarding ways!

Kara Loo

Software Engineer

What are Automox Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Daily stand up
Open door policy
Pair programming
Diversity
Diversity manifesto
Hiring Practices that Promote Diversity
Being a fully remote company means we're able to attract a diverse talent from all over the US.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
We give every employee $300 a year to use towards their personal wellness needs. This stipend is flexible. Need running shoes? Pay for a ski pass? Down payment on a Peloton?
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
50% of everyone's annual bonus is based on individual performance.
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
At Automox we believe work doesn't need to happen 8am-5pm. We support an asynchronous work environment where you work when and where it works best for you.
Remote Work Program
Automox is embracing a distributed culture. We are looking for the best people not the closest and believe work can be done anywhere.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Some Meals Provided
Lunch is on us! We organize monthly virtual lunch groups so people can get to know teammates from across the country.
Home Office Stipend for Remote Employees
Employees are able to submit reimbursements up to $750 to create their home office. Every employee will receive $50 mo to cover additional charges for the internet.
Professional Development Benefits
Promote from within

Additional Perks + Benefits

At Automox our biggest perk is TIME. Time that you can spend with your family, friends, and community. Having flexibility to do your work and meet the other commitments in your life to be a happy healthy employee is our greatest perk. We support this through flexible PTO, flexible work schedules, and a remote first culture.

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