UX Designer II

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Please note ZOLL mandates COVID vaccinations subject to legal exemptions.

 

ZOLL Data Systems, a division of ZOLL Medical Corporation, is a healthcare software solutions provider that empowers hospital, EMS and Fire, and billing/accounts receivable (AR) teams to deliver more—from better patient outcomes to operational efficiencies and greater revenue capture. Our business exists to help save more lives through data-driven innovation and interoperability, opening new pathways for our customers to achieve the highest levels of care, collaboration, and reimbursement.

 

Job Summary

The UX Designer is a key participant in developing the user experience within the ZOLL portfolio of SaaS products, specifically the ZOLL Billing product. You will work with Product, Engineering, and QA, along with other members of the UX team, to develop a consistent user experience theme for the Billing product within the ZOLL Online platform. In designing product specific UX solutions, you love to dig beyond just the look and feel and really get into the personas to deliver a holistic solution. You have a strong sense of empathy and know how to lead others to come to shared understanding. You will be responsible for improving our existing UX to better serve our customers' needs and delivering new feature designs that are in keeping with the overall User Experience strategy

Responsibilities

  • Lead and drive the experience design for the next generation of our SaaS billing product
  • Reach beyond customer perceptions to develop usability options that overreach client processes and that exceed the standard user interface notion of “look and feel”
  • Interact with  customers, product, engineering, and other internal teams, to help gather requirements and translate them to workable solutions
  • Develop user flows, wireframes and prototypes that convey a consistent, effective, and efficient user experience
  • Create layouts that combine efficiency and balance, and help move our design standard forward
  • Present and defend your concepts using your understanding of research, patterns, and best practices
  • Contribute to the creation, definition, and implementation of a design system and product-specific style guide
  • Integrate user research and testing into the design process and communicate results to help inform product design direction
  • Effectively communicate functionality and content for product management, on-site and offshore development teams
  • Collaborate with product team in adhering to UX design strategies and principles
  • Act as an evangelist within R&D to communicate the art and science of usability and the importance of having a consistent and correct user experience
  • Exert influence to act as a customer advocate throughout the company without giving the perception of having a personal agenda
  • Other job related duties as assigned

Qualifications

Required

  • 7+ years of experience as a user experience professional with proven success in delivering complex product experience design
  • Portfolio demonstrating a solid grasp of UX concepts
  • Experience with responsive and adaptive design philosophies and best practices
  • Solid understanding of professional methodologies and best practices, and the ability to apply them as needed, to develop and implement a complex user experience
  • Demonstrated experience in creating deliverables for complex interfaces: use cases, user flows, wireframes, and prototypes
  • Ability to actively engage users throughout the product lifecycle, using a variety of research and testing methodologies to drive data driven design
  • Ability to be professionally assertive; facilitating cooperation and driving progress collaboratively
  • Ability to thrive in a transitioning environment: flexibility, willingness to pivot and openness to change
  • Ability to communicate UX principles and patterns verbally and in writing to customers, off-shore teams, engineers, product managers, and others
  • Experience working in an Agile environment on a scrum team
  • A passion for the art and science of usability and the user experience 

Preferred

  • B.A. or B.S. in Human-Centered Computing or similar discipline
  • Knowledge of accessibility best practices
  • Mobile development experience

 

The salary range for this role is $80,0000.00 - $110,000.00 annually. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and location.

 

Perks & Benefits

ZOLL provides a casual work environment, competitive salaries, and a compensation structure that rewards contribution and hard work. We have stocked kitchens, free daily organic fruit delivery, an on-site fitness center and cafe, dry cleaning service and much more!  Our full benefits package includes insurance on day 1, 401(k), PTO, and tuition assistance. 

ZOLL appreciates and values diversity. We do not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, gender identity, genetic information, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

 

ADA:   ZOLL will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

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Location

11802 Ridge Parkway, Suite 400, Broomfield, CO 80021

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