UX Designer, Contract

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Signpost helps home service professionals attract, connect with, and grow their customer base. We are passionate about solving real world problems for our extremely busy customers with our SaaS platform. Through agile development paired with continuous discovery, we build products to help our pros run their business more efficiently and make their lives easier daily.

UX Designer
Contract, Remote
$30-45/hour

We are looking to add a contract UX designer to join our team to highlight and advocate for our users, solving their most meaningful problems and creating a delightful customer experience. This is a remote contract position.

About the role:

Working closely with Product Management, Engineering, and various other departments, the UX designer will blend your passion for research, design, prototyping, and testing to solve problems for the home service professional. You’ll develop a strong understanding of our customers’ problems. You will build well-structured user flows and seamless customer experiences across our mobile and web applications.


We are looking for someone that is curious about our customer, that has a great eye for design and information hierarchies and can juggle multiple projects simultaneously. Importantly, you're a hungry, energetic problem-solver.

You will:

  • Conduct and organize user research on a weekly basis- usability testing, competitive analyses, and discovery
  • Quickly test new features through prototyping and wireframing to solicit feedback from customers
  • Translate raw data into actionable insights and test hypotheses
  • Leverage insights from research to create user flows, information hierarchies/layouts, and customer journeys
  • Build UI wireframes and interactive low and high-fidelity prototypes
  • Communicate and define great user experiences and best practices
  • Collaborate cross-functionally to reach shared team goals
  • Participate as a key member of an agile team

Qualifications:

  • 2+ years of user research and UX design experience for web and mobile applications
  • Strong track record of effective communication and collaboration with various stakeholders to produce great customer experiences and drive business outcomes
  • Experience with UX research methodologies, interaction models, user flows, wireframes, and prototyping
  • Ability to give and receive feedback
  • Agile experience
  • Strong time management skills and ability to work in ambiguous situations
  • Knowledge of project management tools, like Jira or Trello

Why Signpost?

We are a passionate team that is dedicated to making the home service professionals’ lives easier. We value ownership over what you do, learning, and creating a wonderful customer experience both in the product and across our entire organization.

We are growing and recently acquired a company to help us increase our footprint and help our home pros increase the effectiveness of their business.


This role’s hourly rate will range from $30 to $45 depending on experience.

How To Apply:

Please provide your resume along with your portfolio to apply.
We can’t wait to meet you and have you join our team!

Check us out at signpost.com


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • jQueryLibraries
    • JSFFrameworks
    • ElasticSearchDatabases
    • Google AnalyticsAnalytics
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • MailChimpEmail
    • MarketoLead Gen

Location

Denver, CO 80205

An Insider's view of Signpost

How do you collaborate with other teams in the company?

We have a solid remote work culture. A highlight in my day is chatting with the team in the three-minute period when everyone trickles into standup. We exchange recipes, share travel stories, and just generally bond. Combine that with our shuffled Hackathon teams, and I know everyone in the org despite having never met most of them in person.

Max

Senior Software Engineer

What are Signpost Perks + Benefits

Signpost Benefits Overview

At Signpost, we value each of our employees and work together to utilize each unique skill set. We offer:
• Comprehensive and competitive benefits packages to all employees
• A commitment to our employees' personal development and growth
• Laptops and the equipment employees need to be successful
• Camaraderie, communication and cohesion toward our goals
• Comprehensive, hands-on training
• Support for employee groups focused on important causes

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

At Signpost, we believe a healthy employee is a happy employee!

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