At Mercury Healthcare, we empower healthcare organizations to create seamless consumer experiences and improve outcomes to build healthier communities. As a User Experience Design Lead, you will own the design and user experience vision across multiple consumer initiatives. The User Experience Design Lead also serves as a subject matter expert within the team.

What you will do:

• Leads project ideation and the development of cohesive creative concepts and design strategies for digital products and services
• Provides direction on the integration of technology and clients’ business requirements into design strategies in order to balance user interface, marketing, brand, and aesthetic interests
• Provides direction on the creation and presentation of wireframes, mock-ups, process flows, information architecture, site maps, and prototypes for digital products and services
• Provides direction on the production of design artifacts including user requirement specifications, personas, storyboards, high-fidelity comps, and design prototypes and specifications
• Prioritizes and schedules projects in anticipation of delivery dates
• Participates in project meetings by providing project updates and documenting all changes, edits, and approvals
• Notifies all stakeholders of project status and sends alerts when a project is at risk
• Informs stakeholders when design features are ready for production
• Serves as an expert resource on user experience design across the organization and provides direction and counsel to stakeholders including executive leadership
• Ensures user experience concepts and features comply with corporate strategies and meet the needs of multiple consumers

What you will bring:

• Bachelor's Degree with focus on Graphic Design or Interaction Design or equivalent experience
• 6 years of experience in user experience, user interface, and visual design including usability testing, contextual inquiry, and field interviews preferred
• Experience using design software like Figma, Zeplin or similar modern interface design tools
• Previous experience collaborating with front-end engineers on executing designs with UX precision
• Background creating wireframes, user flows, and high-fidelity design prototypes
• Strong understanding of user interface design processes and methodology
• Solid knowledge of color, typography, imagery, and overall composition
• Ability translate ideas into concepts and designs and implement designs across multiple applications and mobile platforms
• Capacity to review workload, set priorities, and manage time to complete tasks and meet deadlines
• Ability to communicate verbally and in writing to multiple stakeholders including executive leadership and to communicate technical requirements and standards to non- technical audiences
• Aptness to train and coach employees on processes, policies, standards, and performance metrics
• Knowledge of HTML, CSS and basic Javascript a plus
• Experience working with user onboarding tools like Gainsight PX as well as with web content management systems a plus

Mercury Healthcare is a technology and data analytics company that empowers healthcare organizations to engage consumers and optimize provider networks to accelerate growth. Our customers benefit from more than 30 years’ experience driving intelligent engagement, aligning physicians, and enabling personalized healthcare journeys. Learn more at mercuryhealthcare.com.

Compensation & Benefits

• Salary: $100,500 - $110,000*
• Bonus: up to 5% annually 
• 401(k) plan options
• Medical, dental, and vision insurance, with HSA contributions for qualifying plans
• Company-funded basic Life, AD&D, and disability coverage
• Family planning resources
• Subsidized wellness benefits
• PTO plus paid holiday and volunteer time
• Tuition reimbursement and learning & development programs

*Actual base pay will be determined based on qualifications and experience