As Zoom’s Global Architect team grows, we are looking for visual content designer who is responsible for influencing decision makers with uniquely compelling and creative technical assets that stand out across the industry. In Zoom’s competitive market, agile content creation is crucial to sellers abilities’ to win deals and quickly fill any gaps. 

We value a background in content and design to be successful in Zoom’s rapid, results-focused work environment. The right candidate will apply creative skills to solve sales problems alongside a team of technical architects. 

Responsibilities

• Technical Content Creation: Manage the scope and creation for internal and external-facing technical sales assets. Work with solutions engineering, leadership, and interlock teams to identify content gaps. Create polished, professional content and templates to fill these gaps across multiple mediums and formats such as video, print, digital, and email.

• Sales Communications: Identify what information that is valuable to the solution engineer team, and determine the best format, channel, and strategy to convey that information for maximum visibility and retention.

  
  

• Technical Design: Create and manage aesthetically-pleasing visuals and standards for technical sales teams to use in documents, architectural and protocol flow diagrams, and presentations. Break down technical concepts into high-quality, explainable, and memorable visuals.

  
  

• Develop visual branding and standards for use across multiple channels.

  
  

• Prepare designs for distribution so technical sellers can accurately and efficiently convey content and appropriate messaging to their customers and prospects.

  
  

• Works both independently and collaboratively with cross-functional teams while communicating project timelines to team members.

  
  

• Helps scale the team through new ideas for content, processes, etc.

Requirements

• 5+ years in a design, marketing, or creative field.

• BS/BA degree preferred but not required.

• Has strong analytical and problem-solving skills, self-motivated, personable, with strong attention to detail.

• Ability to distill complex asks into clear, elegant, and memorable imagery.

• Proficiency with Adobe Creative Suite (particularly Illustrator and Photoshop) or Figma required.

• Video editing and animation experience a plus, but not required.

• Experience developing and applying visual branding to content.

• Experience with Docebo, Guru or Confluence a plus, but not required.

• A track record of problem-solving without having all the answers.

• Experience with Marketing or Sales Enablement a plus.

• Instructional design/training experience a plus, but not required.

• SaaS Collaboration experience preferred.

Portfolio

Please be prepared to share your portfolio/body of work.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

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