Sr. Product User Experience Designer

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The designer in this role works collaboratively with our product managers and software engineering teams to deliver a delightful and highly functional experience for our users. The role serves as an advocate for users to ensure a positive experience and is responsible for conducting user research and designing a user experience - visualization, interactions, tasks, navigation, and flow - that is usable and productive. Tactically, this means conducting testing throughout the product development process (concept, validation, usability, etc.), wireframing, prototyping, creating, and maintaining our design system, and reinforcing the overall design principles of our applications. Successful candidates will share a passion for delivering a market-leading, web-based solution used to transform customer experiences. The individual who fills this role has a unique opportunity to shape the future design of our product. Autonomy and initiative will be critical, as will the ability to prioritize and get things accomplished in a fast-moving environment. We're a company with a proven product suite that is growing and expanding both its functionality and its impact – success in this role means making an outsized impact on the delivery of healthcare in the United States.Key Responsibilities
  • Driving forward a design-led process, e.g. problem definition, ideation, conducting workshops, etc. in collaboration with our product managers and software engineering teams to deliver a delightful and highly functional experience for our users.
  • Conducting user research and usability testing including crafting and leading collaborative workshops to elicit input and direction, guide the conversation, and actively engage participants, working visually in real-time to express concepts and facilitate discussion.
  • Working closely with clients, users, and team members to create comprehensive user journeys with compelling and cohesive user interface designs, as well as unified deliverables that adeptly tell the design story relative to the target audience.
  • Providing design leadership and guidance to the cross-functional team
  • Developing and documenting effective interaction design.
  • Creating and maintaining front end standards.
  • Developing prototypes, wireframes, and other graphical and technical expressions.
  • Writing software requirements and user stories.
  • Advocating for user empathy by deeply understanding users' needs and attitudes.
Key Competencies
  • Organized, highly motivated individual with excellent project management and presentation skills
  • Ability to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions in the technology space.
  • Creation of low- and high-fidelity prototypes and knowledge of relevant software tools (such as Axure, InVision, Sketch, Balsamiq, Adobe Creative Suite, etc.)
  • Clear and effective communication skills both oral and written.
  • Excellent attention to detail.
  • Strong prioritization skills.
  • Travel Requirements 20% when it is deemed safe to do so.
Required Education, Certifications, and Experience
  • Bachelor's Degree in Design or relevant discipline.
  • Experience creating user personas, defining information architecture, requirement gathering and acceptance criteria.
  • Experience working with Agile and how design engages with Agile development teams.
  • Expertise in the use of typography, layout, and color in visual communication.
  • Experience creating low- and high-fidelity prototypes.
  • Experience working cross-functionally.
  • Excellent interpersonal skills, and a strong desire to move projects forward and be proactive.
  • 3+ years of experience with human-centered design techniques: observation, research, ideation, rapid prototyping and iteration and the design process.
Preferred Qualifications
  • Familiarity with visual design as it pertains to user interface design, including typography, hierarchy, and grid systems
  • Familiarity with standards-based HTML/CSS/JavaScript development. You will not be required to write code in this role, however a solid understanding of frontend technologies is required.
Key Differentiators
  • You are naturally curious and successfully channel that curiosity in gaining customer empathy to drive unique insights that transform visual/web experiences.
  • You're comfortable working independently yet prefer working in interdisciplinary teams to solve complex problems, and have demonstrated experience partnering across teams to deliver high quality work
  • Familiarity with standards-based HTML/CSS/JavaScript development. Direct coding will not be a responsibility; however, a solid understanding of frontend technologies is important.
  • Familiarity with visual design as it pertains to user interface design, including typography, hierarchy, and grid systems
  • Experience driving user engagement metrics with through thoughtful UX/UI decisions
  • Familiarity with common analytics and BI tools; experience with data visualization
Estimated Salary range for this position: $90,825 - $127,050The base salary range represents the anticipated low and high end of the GHX's salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate's qualifications, skills, competencies, and proficiency for the role. The base salary is one component of GHX's total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: GHX: It's the way you do business in healthcareGlobal Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 800 people worldwide. Our corporate headquarters is in Louisville, Colorado, just outside of Denver, with additional offices in Europe, Chicago, Illinois, and Omaha, Nebraska.DisclaimerGlobal Healthcare Exchange, LLC and its North American subsidiaries (collectively, "GHX") provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX's employees to perform their expected job duties is absolutely not tolerated. #LI-Remote #LI-SY
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Technology we use

  • Engineering
    • C#Languages
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    • Microsoft SQL ServerDatabases
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GHX is based in Louisville, CO and our office boasts a fitness center overlooking breathtaking Davidson Mesa open space and the Front Range Mountains!

An Insider's view of GHX

How do you collaborate with other teams in the company?

What works for me is bringing organic chai in from time to time for what's now known as "Tea Thursdays." I start brewing Masala chai early in the morning and prepare mugs, almond milk, and sweetener. Collaboration is my cup of tea!


Technical Process Analyst II

How does the company support your career growth?

At GHX, your career is what you make it. My team frequently conducts skip-level meetings where we have open dialogue around career aspirations, projects we want to execute on, and any roadblocks we’re hitting. I’ve always felt empowered to grow here at GHX.


Manager, Financial Planning & Analysis

What are GHX Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Documented equal pay policy
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Some Meals Provided
Happy Hours
Recreational Clubs
Home Office Stipend for Remote Employees
$125 per month
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Paid industry certifications

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