Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment. 

We are looking for a forward-thinking, enthusiastic Instructional Designer on the Partner Sales Enablement team that has passion for helping others succeed and the desire to develop best in class e-learning modules and processes. The ideal candidate will play a critical role in reducing the ramp time for our internal employees to hit performance maturity.

Responsibilities:

• Work with cross-functional internal teams to create and package high-value, easy-to-use sales tools such sales guides, pitch decks, presentations, demos, collateral, competitive matrix, etc.)
• Manage the creation of high-quality learning modules that provide product information, sales
• narratives, best practices, self-paced learning modules, video creation, scripts and more
• Intake requests for e-learning modules, manage requests, and report on adoption, completion, and satisfaction of the trainings
• Analyze existing instructional material, assess learning needs and develop online learning content and materials
• Create and maintain partner qualification learning tracks and assessments.
• Troubleshoot technical problems via reported user issues
• Organize and create best practices for how e-learning modules are structured, stored and archived owning the lifecycle of a learning module
• Leverage personal, professional and creative strengths to support the overall goals of the
• team

Requirements:

• BS / BA degree required
• 10+ years of relevant experience, 6+ years of experience using course authoring tools
• Comfortable being on camera and working with a virtual and remote team
• Ability to create content by blending existing and new methods
• Experience with producing content video and training transcripts
• Outstanding communication & organizational skills
• Knowledge of and experience implementing adult learning theories and principles into
• courseware
• Knowledge of assessment and evaluation methods
• Proficiency with Blackboard, Canvas, Camtasia, Captivate, Moodle or proprietary LMS
• Ability to work in a rapidly changing environment
• Be an effective communicator, verbally, written and listening.
• Comfortable with aspects of G-Suite such as Google Docs and Gmail
   

Show Us Something:

• Along with your resume, send or point us to an example of content you've developed such as: Product tutorials, demo sales guides, procedure guidelines, knowledge base articles or classroom training slides