Senior UX Designer at MakeMusic (A Peaksware Company)

| Greater Boulder Area
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Join MakeMusic's team of passionate people looking to make a difference in the world of music technology!

Why you'll love working at MakeMusic:

  • Work-life balance in a culture of trust
  • Work with musicians and music-lovers!
  • Work from home day and flexible scheduling
  • 3 weeks of PTO
  • $1,200 yearly fitness reimbursement program
  • Dogs, beer, and great teams!

At MakeMusic, our mission is to develop innovative solutions that transform how music is composed, taught, learned and performed. More than a software company, MakeMusic is full of people and personalities who share a passion for music. Music is what we do. You will recognize us as Finale, SmartMusic, Garritan, and MusicXML.

As a Senior UX Designer you will conduct qualitative and quantitative research to help us better understand our audience and their needs. Using that data, you will apply creative and innovative user-centered solutions that will provide the backbone for an intuitive and compelling user experience. You will know when to follow best practice and when to veer off and pave your own way. You’re an independent thinker who first asks “why” and loves getting into the weeds of a problem.

You will work in close collaboration with other UX and UI Designers, Product Managers, and report to the Creative Director.

As Senior UX Designer, you will:

  • Work directly with Product Managers to help define and solve user problems
  • Work directly with other members of the UX team to formulate our data collection approach and strategy
  • Work directly with UI designers to bring to life intuitive and innovative designs
  • Conduct UX research, interviews and usability tests to inform design decisions and define user problems
  • Explore several diverse approaches and validate the right solution with prototypes, validation testing and quantitative/qualitative customer research
  • Create low fidelity wireframes and prototypes that communicate clear interactions and experiences
  • Establish a framework for synthesizing and distributing your research findings
  • Effectively communicate conceptual ideas, prototypes and the specifics of user-centered design process to product, engineering, and key stakeholders
  • Perform other duties as assigned


Required Qualifications

  • Solid understanding of user-centered design principles and data-driven design strategies for mobile and web applications
  • Knowledge of best practices and platform specific design/UI patterns for mobile and web app platforms
  • Fluency in user research fundamentals such as creating user groups, usability testing, interviews, online surveys, user personas, and journey mapping
  • Fluency in user experience design fundamentals such as wireframes, prototypes, mockups and design best practices
  • Effective collaboration across the team disciplines, including Product Manager, UX and UI Designers, Creative Director, Front End Developers and Engineers
  • A solid understanding of usability and heuristics
  • Knowledge of best practices for data collection
  • Ability to prioritize your project work with your team, while being able to work collaboratively and independently
  • Experience working in an agile development process
  • Minimum of 5 years experience conducting UX research
  • Examples that reflect your ability to conduct, organize and synthesize your research

Desired Qualifications

  • Solid understanding of user-centered design principles and data-driven design strategies for mobile and web applications
  • Proficiency in leveraging the Adobe Creative Suite (XD), Miro (RealtimeBoard), Sketch, and Invision for wireframing, design comps, and prototypes
  • Training in visual design with an appreciation of design principles (layout, typography, color theory, composition)
  • Experience in designing SaaS products
  • The ability and desire to contribute to the growth of the UX Team by providing guidance and mentorship


  • 100% company paid medical plan for employees with buy-up options as well as dental and vision insurance for employees (dependent coverage available)
  • $1,200/year fitness reimbursement to purchase any items related to healthy living
  • 3 weeks of PTO for all new hires. Increases in PTO at various years of service
  • 4 week paid sabbatical for all employees after 7 years of employment
  • Stocked kitchen with snacks and drinks
  • Dog friendly office
  • Music Studio for all to practice, jam, and record
  • On-site workout area access: treadmill, bike trainers, rowers, and full weight lifting gym with CrossFit equipment, with changing rooms and showers and towel service
  • Corporate discounts on gym memberships and top-brand gear
  • Beautiful North East Boulder, CO location
  • Flexible work schedule in a culture of trust with option of working remotely 1-2 days/weeks


MakeMusic is an industry leader in interactive music learning, notation software, and virtual instrument technology. MakeMusic joined TrainingPeaks, Alfred Music, and TrainHeroic under the umbrella company Peaksware in beautiful Boulder, Colorado. Peaksware has been recognized as one of Outside Magazine's "Best Places to Work" six times and was voted #15 of 100 on Built in Colorado's "Best Places to Work" list! Through a unique approach to deliberate practice, each company within Peaksware develops software solutions and provides services focused solely on their respective markets to help guide people along their own journey of improvement and skill development.

Most of the employees at MakeMusic are musicians and are passionate about both the work they do and the products they produce!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Ember.jsFrameworks
    • Ruby on RailsFrameworks
    • ASP.NET CoreFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • InfluxdbDatabases
    • Google AnalyticsAnalytics
    • SigmaAnalytics
    • ModeAnalytics
    • AsanaManagement
    • JIRAManagement
    • Pivotal TrackerManagement
    • SkilljarManagement
    • Google SlidesManagement
    • Google DocsManagement
    • WordpressCMS
    • BufferCMS
    • SalesforceCRM
    • NetsuiteCRM
    • IterableEmail
    • LitmusEmail
    • MozLead Gen


Our north Boulder location offers sweeping mountain views and nearby trails for lunchtime rides and runs.

An Insider's view of MakeMusic (A Peaksware Company)

How would you describe the company’s work-life balance?

The company encourages employees to take time for sports and fitness. It provides a decent fitness reimbursement, which I always use to buy my snowboarding gear and season passes. The company also has a flexible schedule including work from home days, which makes it easy for me to handle my personal issues.


Software Engineer

How do you collaborate with other teams in the company?

As a product lead, it's my job to make sure projects get done well. And what's the best way to do that? Over communication. I collaborate with a variety of teams across the company, including marketing, sales, customer support, developers and more. Talking with people face to face is the best way to connect with them, and get sh*t done.


Product Lead Internal Business Systems

What makes someone successful on your team?

My team is successful due to excellent communication, hard work, and collaboration among members. Similar to what's required for a successful band, we all strive individually to become better at what we do, as well as check our egos at the door. This allows us to support each other and the company in creating high quality software.


Software Engineer

How do you make yourself accessible to the rest of the team?

I make myself available through regular weekly team meetings and weekly/biweekly one-on-ones. In addition to that, I keep my door open as much as I possibly can because we are dealing with customer problems in real-time. I never want a team member to feel like they can't approach me with a question or see my office as the principal's office!


Customer Support Manager

How has your career grown since starting at the company?

My work at MakeMusic has led me across departments into a position that uses my skills as a musician and engineer. I began working in our Customer Support team, which was an important opportunity to sharpen my product knowledge and communication skills. I later became a content developer, and after three years I now manage the team.


Production Manager, Repertoire Development

What are MakeMusic (A Peaksware Company) Perks + Benefits

MakeMusic (A Peaksware Company) Benefits Overview

We provide a comprehensive array of benefits and perks including an in-house recording studio, health, dental and vision plans.

Volunteer in local community
We partner with Adopt-A-County Road in Boulder, CO where we maintain a stretch of road by doing organized clean-ups twice a year.
Partners with Nonprofits
We partner with the Emergency Family Assistance Association, Community FoodShare as well as the Longmont Humane society to help raise money around the holidays.
Friends outside of work
Eat lunch together
Intracompany committees
We have a Diversity, Equity and Inclusion committee that involves members from all the Peaksware brands.
Daily stand up
Open door policy
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
To help employees cover any deductibles, copays & out of pocket medical, dental, or vision expenses, employees are able to set aside pre-tax contributions of up to $2,650 annually.
Disability Insurance
Employees are able to purchase extra coverage if elected, but we offer significant base coverage as a foundation.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
We offer Basic Life and AD&D Insurance, in addition to buy-up options.
Pet Insurance
Our pet insurance policy has a variety of options based on the percentage employees would like covered for each pet.
Wellness Programs
Onsite Gym
Team workouts
MakeMusic's team fitness initiatives include In-office yoga twice a week.
Mental Health Benefits
We offer an Employee Assistance program which covers 3 company paid counseling sessions either electronic or in-person every calendar year.
Retirement & Stock Options Benefits
401(K) Matching
We provide employees with a 401(k) matching plan. We match 100% of contributions up to 5% of an employee's annual gross pay.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 4 weeks of parental leave for primary and secondary caretakers.
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Casual dress is a huge perk in our offices, particularly with employees who are also endurance athletes and prefer athletic gear any day of the week.
Commuter Benefits
We have a ride share program where employees receive money for carpooling, biking, walking or using public transit to get to the office.
Company Outings
We host annual outings, including our holiday parties, summer family picnics, and onsite field day. What can we say...we have a lot of fun together, both in and out
Stocked Kitchen
Bevi sparkling water, abundant coffee, tea, fruit, and healthy snacks can always be found in any of our kitchen areas.
Some Meals Provided
Lunch & Learns and meetings are catered, but we also offer a healthy subsidized lunch catered by Sifted, once a week in our Boulder office.
Happy Hours
Teams frequent nearby spots for happy hours, but we also host them ourselves every Friday when other teams aren't already hosting happy hours in the common space.
Recreational Clubs
Employees love playing rec league softball together, and many of our employees compete in races, annually representing Peaksware!
Relocation Assistance
Dependent upon the role and level, we offer varying amounts of financial assistance to new hires relocating to the area to cover moving and travel expenses, along with sharing local housing referrals.
Professional Development Benefits
Diversity Program
Lunch and learns
We host lunch and learn meetings on occasion.
Promote from within

Additional Perks + Benefits

Not only do you contribute daily to making incredible products for end-users, but you can use them for free yourself--employees have access to free accounts from all of our brands. Our music studio, "The Woodshed" is a pretty sweet perk too - take lessons, give lessons, or have a jam sesh onsite around your schedule! Our corporate discount offering and connections to top-brand gear and other local memberships is extensive and pretty rad too! Basically, we take care of our employees, and want to value them with our offering of benefits and perks as much as possible!

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