Senior Instructional Designer (Remote - US) at Automox

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Automox is redefining an industry with unmatched ease, speed and control. From IT management to endpoint security, we allow users to easily see, analyze and act across their infrastructure – in an instant.

Our award-winning answer to modern IT operations and best-in-class results earned Automox four straight quarters of record growth. We are now trusted by more than 2,000 leading companies and MSPs worldwide, including NASA, Yale, Xerox, Allbirds and Unicef. 

The future of IT Operations is cloud-native – and right now. Will you join us?

OVERVIEW
Automox is seeking a passionate Senior Instructional Designer to join our fast-growing team. This role works cross-functionally with Product Engineering, Documentation and Customer Success to design very technical training courses on API development, complex networking and IT security solutions. The Senior Instructional Designer’s practical skill set in all Automox Products, combined with solid grounding in ADDIE and/or SAM (Successive Approximation Modeling) development methodology influences and dictates the style of all Automox training. 

The successful individual in this role is detail-oriented, has a background in creating programming and/or networking courses, is flexible, and can work in a fast-paced environment with multiple deadlines and shifting priorities.

WHAT YOU’LL BE DOING

  • Evaluate existing API documentation and learning content, determine core learning requirements against existing materials and create appropriate learning objective-driven content to engage programmers and non-programmers with the Automox API and other technical solutions.
  • Possess skills in PPT, Captivate/Camtasia, Articulate or Storyline, or extensible rapid content development platforms (such as Ancile, User Productivity Toolkit, etc.); audio production a big plus; portfolio with sample content required.
  • Create course plans, demo scripts, video sequences, assessments, online interaction and exercise guides for new and existing Automox products, courses and/or program components.
  • Design and deliver learning products in a variety of formats including self-paced online to classroom instructor-led with command print, graphics, audio, video, and animation/simulation technologies to support curriculum offerings.
  • Work with Subject Matter Experts (SMEs) and others across the organization to create accurate, useful training modules for classroom and online courses.
  • Create project plans and provide accurate risk assessments for all projects; meet deadlines and reprioritize as needed to complete timely delivery of instructional design project; manage course projects from inception to completion.

WHAT YOU BRING TO THE TABLE

  • 5+ years of instructional design / content development experience and solid knowledge of adult learning principles.
  • Experience with tools for the development and delivery of software documentation, training and in-application guidance.
  • Experience delivering training on scripting languages, operating system automation scripts, network management and other content for technical audiences.
  • Experience with IT Management, Device Security and IT Operations.
  • Experience with industry standard tools for online documentation development and delivery, and tools appropriate to development of synchronous and asynchronous training content.
  • Experience with tools/platforms supporting rapid content development or learning objects (Skilljar, iorad.io, WalkMe, Whatfix, Outstart Evolution, etc.) a plus.
  • Experience documenting or developing content for SaaS (Software as a Service) required. Knowledge of creating and maintaining staging environments for courseware continuity.
  • Proven project and time management skills in an environment where you may be contributing to several projects simultaneously.
  • Able to break down programming concepts to non-programming audiences. Knowledge of Powershell is a big plus.
  • Excellent verbal, written and interpersonal communication skills.
  • Must be a self-driven researcher, able to create course project plans, and have the ability to work with minimal supervision in a fast-paced environment.
  • Competent presentation skills for online or classroom training delivery.
  • Ability to travel up to 10% may be necessary.

Colorado applicants: The minimum annual salary for this role is $108,000. Base pay is part of a rich total compensation package and is included for demonstrative purposes only.

TOTAL REWARDS: Thrive with Us

Beyond the Status Quo
Work from anywhere in the USA
Competitive Salary
Equity for Full-Time Employees
Unlimited PTO, generous sick time policy
$20 a month to connect virtually with colleagues
Active Giving committee and employee-led communities 

Health & Wellness
Comprehensive Health Plans with generous employer contributions
100% Company paid Short Term/Long Term Disability and Life Insurance
Company HSA Contribution: $100-$150-$200 per month based on tier
Gender Affirmation Coverage on Cigna Medical Plan (including surgery)

Happiness & Well-Being
$50 per month Lifestyle Spending Account
Internet Reimbursement - $50/month
$750 Home office stipend
$10k Adoption Benefit
Comprehensive Family Planning Covered on Cigna Medical Plan
Up to 12 weeks paid leave for new parents

Automox policy requires that all employees be vaccinated for Covid-19 in order to travel for work or participate in in-person events with other employees, clients, and vendors. Vaccination is not a requirement of employment.

LOCATION

Remote : Anywhere in the US. The world is changing so are we. Automox has moved to a fully distributed company and is open to hiring across the US. 

We are committed to an inclusive and diverse Automox. Automox is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status. 

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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • Backbone.jsFrameworks
    • LaravelFrameworks
    • Vue.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • InDesignDesign
    • JIRAManagement
    • TrelloManagement

An Insider's view of Automox

What are some social events your company does?

Automox hosts company events that allow us to bond and create connections that go beyond the workplace. A great example of this is the company trip we took to Mexico. We also find other ways to bring our people together by hosting fun virtual events on Zoom, such as our online happy hours, scavenger hunts, game shows, and virtual parties.

Alexa

Events Marketing Coordinator

What makes someone successful on your team?

Having clear communication and expectations makes someone successful on our team. Whether it's the person that you report to being very clear about what they need or want done or your coworker being clear in asking for help on a project, those with clear communication will be the most successful!

Carly

Sr. Customer Success Manager

How do your team's ideas influence the company's direction?

The culture at Automox has a fundamental characteristic interwoven within every employee in the organization and that is principled entrepreneurship. You see this when teams lean into the vision and goals of the company and continue to break traditional status quo while taking risks on what some might seem unimaginable.

Teri

VP of Human Resources

What projects are you most excited about?

We've got an ambitious list of customer improvements on the horizon, one being a full rewrite of our app in Vue.js which will phase out our legacy framework. This meticulous process has forced decisions around which areas of the UI can also improve and is a big endeavor that will reduce both developer and customer friction in really rewarding ways!

Kara

Software Engineer

What are Automox Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Daily sync
Open door policy
Pair programming
Diversity
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
We give every employee $300 a year to use towards their personal wellness needs. This stipend is flexible. Need running shoes? Pay for a ski pass? Down payment on a Peloton?
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
50% of everyone's annual bonus is based on individual performance.
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
At Automox we believe work doesn't need to happen 8am-5pm. We support an asynchronous work environment where you work when and where it works best for you.
Remote Work Program
Automox is embracing a distributed culture. We are looking for the best people not the closest and believe work can be done anywhere.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Some Meals Provided
Lunch is on us! We organize monthly virtual lunch groups so people can get to know teammates from across the country.
Pet Friendly
Home Office Stipend for Remote Employees
Employees are able to submit reimbursements up to $750 to create their home office. Every employee will receive $50 mo to cover additional charges for the internet.
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within

Additional Perks + Benefits

Our inclusive benefits package is designed with every employee in mind. We offer gender affirmation coverage, an employee assistance program, and a monthly stipend for self-care.

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