Quantitative User Experience Researcher at Workiva

| Greater Denver Area
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At Workiva we create best-in-class, next-generation collaborative solutions for enterprise productivity. We pride ourselves on bringing the consumer level user experience to business users. We love our customers, and they love us back. We hire smart, talented people with a wide range of skills who are hungry to tackle some of today's most challenging problems. Workiva started with an idea: to make complex collaboration easy. Wdesk is an all in one platform that simplifies complex collaboration while keeping data in sync, thus reducing risk. Thousands of organizations, including over 70% of the 500 largest U.S. corporations by total revenue, use Wdesk.

We believe great systems are the result of elegant design, simple solutions, and superb collaboration with some of the best teams in the industry. We believe in small, empowered teams. We promote openness through open source contributions (github.com/workiva). We are committed to consistently pushing boundaries to create powerful, innovative solutions to real-world problems.

At Workiva we create Wdesk, a best-in-class collaborative solution for enterprise productivity and business reporting. Wdesk is an all in one platform that simplifies complex collaboration while keeping data in sync and reducing risk. We pride ourselves on bringing a consumer-quality user experience to business users by fostering a deep understanding of their needs and by continuously validating solutions with data.

What You'll Do:

User Experience Researchers at Workiva help product teams make data-driven decisions. User Experience Researchers work with user experience designers, engineers, and product managers to plan and execute studies, analyze results, and communicate findings. They use analytics, surveys, usability testing, interviews, and observation to foster understanding of users and their problems, and they play a key role in maintaining customer feedback relationships.

What You Should Have :

As a UxR, you are intensely curious. You quickly identify puzzles, then systematically collect, analyze, and interpret relevant data to solve them. When presented with a set of data, you find creative ways to apply it to practical questions. You have a deep understanding of sound research and you know when and how you can bend the rules. You feel equally at home in a personal conversation with users or a pile of numerical data. You possess many of the following characteristics:

  • 2+ Years of experience in quantitative research and data analysis
  • Bachelors or Masters degree in a research-intensive field such as human-computer interaction, human factors, psychology, sociology, statistics, or data science
  • A diverse research toolkit, possibly including computational analysis, statistical tests, usability tests, questionnaires, interviewing, and more
  • Expertise in quantitative research methods with qualitative or design research methods a secondary benefit
  • Ability to communicate findings and recommend action informed by data
  • Strong facilitation and collaboration skills across disciplines
  • Possess superior self-motivation and problem-solving skills

Bonus points:

  • Demonstrated research experience in an academic or industrial context
  • Strong understanding of user experience principles and methods
  • Experience in a programming language commonly used for data manipulation and computational statistics (such as Python, R, Matlab, C++, Java or Go), and SQL
  • Experience in software development, cloud applications, productivity, or social software
  • Experience practicing LEAN and/or Agile methodologies applied to product development
  • Experience facilitating human subject studies like user testing and interviews
  • Experience working with a geographically distributed team

 Where You'll Work:

We firmly believe our people are our greatest asset, and our unique culture gives employees the opportunity to not only make a difference but BE the difference. Employees at Workiva develop and provide cutting-edge solutions and services to the business market. We hire smart, talented people with a wide range of skills who are hungry to tackle some of today's most challenging problems. Workiva offers a creative culture and open-minded leadership. We want you to thrive, which is why we provide you with perks like:

  • Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.
  • Employee Stock Purchase Plan: Purchase company stock at a 15% discounted rate.
  • Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
  • Work-life Balance: Start with 40 hours of paid time off on your first day, accruing up to 120 in your first year and increases based on years of service. Many departments allow team members to work remotely on an as-needed basis.
  • Health & Wellness: Need a break? Hit the relaxation room, or take a bike ride.
  • Extras: Free healthy snacks and drinks, Friday social hours with stocked fridges, awesome team outings, and even four dog-friendly offices (Ames, Bozeman, Missoula and New York City).
  • Learn more on the Workiva LinkedIn page:https://www.linkedin.com/company/workiva/life/

Individuals seeking employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • Google AppEngineLanguages
    • Open SourceLanguages
    • Dart Languages
    • ReactLibraries
    • CassandraDatabases
    • Graph DatabaseDatabases

Location

1700 Platte St, Denver, CO 80202

What are Workiva Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Workiva also provides 12 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Video Games, Darts.
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes Leadership mentoring.
Time allotted for learning

Additional Perks + Benefits

Company Bicycles. Healthy Snacks and Drinks. Creative Culture & Open Minded Leadership (ie: autonomous work environment). Flex, HSA, Life, AD&D, supplemental life, Long & Short Term Disability, Paternity Leave. Stock Options and ESPP. Diversity & Inclusion Committee, Women in Tech Committee.

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