Gtmhub is seeking an incredible UX Researcher with 4+ years experience to join the team.

This is a remote position - you can join our team from anywhere in the European Union/UK with a reliable internet connection. Some US business hours will be required.

About Gtmhub

We believe that everyone deserves to work in an environment where there is consistent alignment between mission and activity; where transparency breeds trust; where accountability reigns; and where focus results in positive outcomes. That's why we have built the world’s best business orchestration platform, powered by the proven OKR methodology, so our clients (and we!) can achieve the missions that matter.

We are honored to support over 500,000 users across 75 countries and 1,000+ organizations including Red Hat, Adobe, Societe Generale, and TomTom. We've raised over $160 million in funding, including our most recent Series C led by Index Ventures.

The Role

Gtmhub's ARI team (Analytics, Research, and Insights) enables the business to make more informed—and less risky—business decisions. We do this by representing the voice of the customer—both internal and external—and acting as the single source of truth for customer, business, and market data.

At Gtmhub, insights matter. Our team works across the entire business supporting Product, Sales, Marketing, Innovation, and the leadership team.

As a UX Researcher, you will help lead research for our Small and Medium-sized business workstream at Gtmhub. Your work will play a major role in defining and driving who we are and what we do today—and who we are and what we do tomorrow.

This role reports directly to the Product Research Manager.

Responsibilities

As a UX Researcher, you will:

• Develop and leverage a diverse range of research methodologies to drive user-centric design and product development
• Synthesize existing research and data to identify insights, themes, and user needs
• Collect, analyze, and report on quantitative and qualitative data from your research studies
• Craft findings deliverables to share insights, provide recommendations, and convey the user’s perspective to product teams
• Collaborate with product managers, designers, developers, and partners to ensure our product design and development are informed by user insights
• Be a strategic partner to key decision-makers, helping to shape their vision for product development
• Own several projects at once in a fast-paced environment, paying close attention to research quality
• Partner with other Product Researchers to develop research processes and infrastructure

What We're Looking for

To be successful in this role at Gtmhub, you'll need to have:

• 4+ years of relevant work experience;
• A strong working knowledge of user research methods, including when and how to apply different qualitative and quantitative methods in various scenarios;
• Comfort working with a great degree of autonomy in a rapidly evolving environment;
• Experience initiating end-to-end projects with different sampling techniques;
• Engaging storytelling capabilities with a history of surfacing invaluable insights to influence key decisions;
• Ability to clearly communicate with internal teams and data stakeholders at all levels of the organization, especially via remote technology;
• A passion for process improvement and a desire to leave things better than you found them;
• Comfort helping others from related disciplines develop their research expertise; and
• Familiarity with tools such as Maze, User Interviews, Qualtrics, Dovetail, and Figma.

Compensation and Benefits

What's in it for you:

• Competitive base salary
• Quarterly bonus opportunities (up to 25%)
• Generous paid time off
• Flexible hours and a remote-friendly environment
• Stock option opportunities
• Meaningful and challenging work in a rapidly scaling, global startup
• Uniquely transparent and casual environment
• The opportunity to work with smart, driven, and caring colleagues
• The ability to grow your talents and career!

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Sound like a good fit? We'd love to see your application.