Product Designer at JumpCloud

| Greater Boulder Area
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Product Designer at JumpCloud
Louisville, CO
 
Do you nerd-out by solving challenging design problems in a complex domain? Do you thrive in a collaborative environment where your work will directly impact customers and business growth? Do you crave learning opportunity and permission to master your craft?
If so, then our Product Designer role at JumpCloud could be a good fit for you. We’re disrupting a two decade old monopoly with a new technology we’ve built called Directory-as-a-Service®. We give companies freedom of choice with their IT solutions (without sacrificing security). Our users are IT professionals and the users they support. As a SaaS-deployed solution, it’s critically important that our users are successful with our product immediately.
What you’ll be doing:
  • The primary focus for this role will be on design specification, prototyping, and keeping the flow from ideas through product. You’ll also have plenty of opportunity to jump in on user research, data analysis, user testing, creating design concepts and patterns, and supporting other parts of the company when they have design needs. More specifically, you’ll:
  • Creating simple, intuitive flows and experiences that delight our customers
  • Validating designs and design assumptions with target users
  • Partnering with Product Management and Engineering to take features from conception to launch 
  • Making day-to-day design calls as new information comes up (think...we have a new engineering constraint, you got a great question from a developer, your product manager just brought you a new business insight)
  • Building empathy for our customers and using research to inform design solutions

We’re looking for:
  • Great design chops - strong aesthetic, good sense for what design will work for our users and their context
  • Empathize with our unique IT users, understand our technology, and simplify complex functional operations into smooth and intuitive user experiences.
  • Experience applying user research findings into your designs
  • Proficiency using tools, such as Sketch, Adobe Creative Suite, and Invision to present designs
  • Strong visual and written communication skills to collaborate with various stakeholders
  • 3 + years experience working on complex web applications
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • PowerShellLanguages
    • Node.jsFrameworks
    • VueFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

We are located in the business park adjacent to the Home Depot off of McCaslin Boulevard in Louisville!

An Insider's view of JumpCloud

What’s the vibe like in the office?

A key trait for us is having an open, positive mind. We believe that taking the road less travelled - or at least exercising that path - will create new, different, and interesting ideas. We ask our teams to always consider the outside-of-the-box solution to a problem and encourage them to try those creative ideas.

Aaron

VP of People

What projects are you most excited about?

Growth! JumpCloud is actively growing in Denver/Boulder and across the U.S. Attracting and engaging a diverse group of talent as we continue to expand is my main focus. JumpCloud has a strong culture of learning, so we're always looking at what we're doing and adjusting to make it even better.

Katy

Manager, People Attraction

What makes someone successful on your team?

My team members feel empowered to create, design and execute with a lot of freedom at JumpCloud. This enables them to take an active role in their career development and the development of other team members at JumpCloud.

Courtney

Manager, Learning and Development

How do you make yourself accessible to the rest of the team?

I'm available pretty much anytime via email, Slack, phone, in person. More than the communication vehicles and time, I really like to dig in on projects with our teams. By working on important issues together as just another voice or hand to help, I think that helps the team feel that I'm accessible to them and there to help.

Rajat

CEO

How do you make yourself accessible to the rest of the team?

One of the core roles in our engineering group is called pathfinder. They are constantly looking at different areas of our product and future plans and coming up with innovative new ways to achieve these. These engineers lead sessions with cross-functional teams on how to leverage their innovations for competitive advantage in the marketplace.

Rajat

CEO

What are JumpCloud Perks + Benefits

JumpCloud Benefits Overview

JumpCloud offers

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
JumpCloud employees can contribute up to $2750.00 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
JumpCloud's health insurance policy covers up to ___% of out of pocket expenses.
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
JumpCloud provides employees with a flexible work schedule that includes ___.
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
JumpCloud sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
JumpCloud offers an unlimited PTO program to our team members.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
JumpCloud hosts company outings Monthly.
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
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