Product Designer - Sling TV

| Greater Denver Area

Summary

Sling TV L.L.C. provides an over-the-top (internet delivered) television experience on TVs, tablets, gaming consoles, computers, smartphones, smart TVs and other streaming devices. Distributed across a variety of strategic device partners, including Google, Amazon, Apple TV, Microsoft, Roku, Samsung, LG, Comcast, and many others, Sling TV offers two primary domestic streaming services that collectively include more than 100 channels of top content. Featured programmers include Disney/ESPN, NBC, AMC, A&E, EPIX, NFL Network, NBA TV, NHL Networks, Pac-12 Networks, Hallmark, Viacom, and more. For Spanish-speaking customers, Sling Latino offers a suite of standalone and extra Spanish-programming packages tailored to the U S. Hispanic market.  And for those seeking International content, Sling International currently provides more than 300 channels in 20 languages (available across multiple devices) to U.S. households. 

 

Sling TV is the #1 Live TV Streaming Service  Sling TV is a next-generation service that meets the entertainment needs of today’s contemporary viewers. Visit www.Sling.com. We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

 

Opportunity is here. We are Sling.

Job Duties and Responsibilities

Job Summary

 

Product at Sling includes the technology that enables our customers’ viewing experience. As a Product Designer for Sling TV, you will partner with product management to solve customer problems alongside a team of software and quality engineers in an agile environment. You will be responsible for leading and facilitating discovery efforts and user testing on a dedicated team. Our product designers continuously collaborate with their teams and participate in all phases of their product, from discovery to delivery to iteration. Your success will be measured on the success of the product. Product designers anchor their work with a broad view of UX. They think about the customer’s journey over time as they interact with the product and company as a whole.

 

Key Responsibilities

  • Partner with Product Management and Technology to design and deliver software that delights customers
  • Lead discovery efforts through facilitating design sprints
  • Focus the team on building solutions that solve customer problems
  • Identify customer problems through user testing and analyzing customer feedback
  • Be responsible for all customer touchpoints and interactions within your team’s scope across all television platforms, web, tablet, and mobile devices
  • Build rapid interactive prototypes for usability testing, stakeholder demos, and developer handoff
  • Create user journey flows, wireframes, and visual comps that capture all aspects of the user experience
  • Continuously test and iterate upon ideas to find the best solutions for our customers
  • Document final solutions for implementation across all clients
  • Integrate best UX practices into the daily routine of the cross-functional team
  • Actively participate in weekly design reviews with the Product Design team
  • Play an active role in daily stand-ups and Scrum ceremonies
  • Continuously evangelize their product domain throughout the organization

#LI-CD1

Skills - Experience and Requirements

Key Knowledge, Skills, Abilities

  • A successful Product Designer is empathetic, curious, creative, detail-oriented, intuitive, and tech savvy
  • Displays great communication and collaboration skills
  • Sees customer problems as opportunities and obsesses over finding the best solution
  • Shows strong critical thinking and creative problem-solving skills, and is not afraid to take risks
  • Always on top of emerging design trends and best UX practices
  • Familiarity with various prototyping tools including Sketch, Invision, Framer, and Omnigraffle
  • Comfortable using Adobe Creative Suite applications including Photoshop, XD, and InDesign
  • Demonstrated ability to facilitate research studies (user testing)
  • Experience participating in or facilitating solutioning workshops or design sprints
  • Strong focus on user-centered design methodology and has the ability to guide UX conversations with stakeholders
  • Demonstrated ability to understand customer needs, market trends, technical concepts, and evaluate new ideas

Education / Experience

  • Bachelor's degree from a four-year college or university OR relevant work experience OR combination of education and relevant work experience
  • 3-5 years of experience in Product Design or User Experience, preferably at a video, mobile, or similar company
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • RedisDatabases
    • TeradataDatabases
    • AWSDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Proto.ioDesign
    • BasecampManagement
    • JIRAManagement
    • RallyManagement
    • WordpressCMS
    • SalesforceCRM
    • FreshdeskCRM
    • SWRVECRM
    • Adobe TargetCRM
    • RedpointCRM
    • MailChimpEmail
    • MandrillEmail
    • Exact TargetEmail
    • Adobe CampaignLead Gen
    • MyMoveLead Gen

Location

We have 2 headquarters in the Greater Denver area - you won't have to travel far! Business teams sit just south of DTC, while our IT team is downtown.
IT Pro Says "Sling TV is One of the Most Dynamic Places You'll Ever Work" — Here's Why
Watch

What are Sling TV Perks + Benefits

Sling TV Benefits Overview

Our downtown office is across the street from Union Station, so you can sit back, take the rail and walk a block to work. There's even a bike rack for those who bike to work! The vibe is industrial-tech with plenty of natural light and whiteboard space to collaborate with your team. We always have snacks, drinks, and coffee. We even encourage a competitive game of foosball, ping pong, or Guitar Hero.

Our corporate headquarters is integrated with the DISH HQ. Don't worry, if you like to take the light rail, we are near a stop and the Meridian circle has a shuttle on call! The building has real trees and a waterfall in the atrium, a cafe and 24-hour market. We also have ping pong tables for when employees want to take a break. The vibe is tech-trendy and encourages innovative thought with multiple breakout and meeting rooms.

Culture
Volunteer in local community
We have a robust Sling Cares program that partners with DISH Cares. Each year we have a day of service where we encourage all to give back. Many teams sign up together to foster team bonding!
Friends outside of work
Eat lunch together
Intracompany committees
Sling encourages employees to create a sense of community and provide support through resource groups. Some groups include: Women's Network, Out at DISH, African American Network, and Veterans Group.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
We have "LEAD," a leadership training program, dedicated to developing those interested in growing their career. One aspect of this training includes an unconscious bias training.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Many teams host team outings and team building events. Some include: happy hours, escape rooms, sporting events, and movie screenings.
Game Room
Our game room includes Ping Pong, Foosball, Video Games.
Happy Hours
Many teams host happy hours to celebrate occasions. There are also company-wide happy hours in collaboration with our resource groups and an Oktoberfest every year!
Parking
Our Meridian office includes a free onsite parking lot. Our downtown office does not have a parking lot, however there are many paid parking lots nearby as well as the rail station across the street
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Cross-department program, Career mentoring.
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