Product Designer, Billing and Pricing

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As a Product Designer, you will design successful, meaningful products that help thousands of developers deliver better applications to their users, faster. We’re a multi-disciplinary team that drives a consistent voice and experience through our entire customer and partner network. We consist of product designers, visual designers and user researchers who work hand in hand with marketing, product management and engineering to create CircleCI’s industry leading product.  Fundamentally, we prioritize work that is high impact, measurable, and achievable. You will be an integral part of CircleCI’s success as you accelerate your career with a fast-paced team that is passionate and committed.

The Product Design Role:

Product designers at CircleCI have a strong problem solving process and a demonstrated ability to explain that process. They are curious, ask questions, dig deep into problems and are excited to learn new things.

Our product designers are strong visual thinkers understanding the key elements of visual design including visual hierarchy, layout, typography, color etc and also have ability to communicate structure, relationships and flow through visual assets.

Our product designers understand the value of research and seek every opportunity to engage with customers and utilize design to solve real user problems.

Designing for Billing & Pricing:The billing and pricing product designer will be responsible for designing the end-to-end journey for billing, payments and usage. They should have a solid understanding of payment flows, subscription management, billing management, customer usage reporting and an interest in internal tools and integrations. 

Someone coming into this role should have experience working on teams with a large number of stakeholders and be able to balance and sort through a variety of input.  They should be able to understand the technical implications of the designs they produce and iterate based on both technical and user feedback.  They should have experience working on remote teams and be comfortable with changing priorities.  

A successful designer in this position will be a strong partner to the product and engineering teams.  They should have a keen eye for detail and enjoy designing for clarity in an area where accuracy is paramount for customer satisfaction.  They should have an interest in growth design and be able to use data to inform design decisions and evaluate outcomes. 

What you'll do:
  • Work cross-functionally with our product and engineering teams to represent design and give feedback in planning and product channels.
  • Create interactive design prototypes to share and validate designs both internally and externally
  • Use data analytics, user testing and research to inform and validate design decisions and focus on constant improvement 
  • Help plan and participate in user research studies to understand and validate product concepts
What we're looking for:
  • 3+ years of design experience with some focus on buyer journeys (previous SaaS, enterprise or Developer tools work a huge plus.)
  • Experience designing responsive experiences
  • Experience doing user research and running usability tests
  • Demonstrated ability to clearly communicate data
  • A portfolio of work that shows a strong problem solving process, a clear understanding of visual design principles, and the ability to communicate design to a broad audience.
  • Knowledge of HTML, CSS, and JS (React)
  • Experience with Lean UX methodologies

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

About CircleCI

CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. 

Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by IVP, Sapphire Ventures, Owl Rock, NextEquity Partners, Scale Venture Partners, Threshold Ventures, Baseline Ventures, Top Tier Capital Partners, Industry Ventures, Heavybit, and Harrison Metal Capital. Learn more at https://circleci.com.

CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • ClojureLanguages
    • ReactLibraries
    • SalesforceCRM
    • MarketoLead Gen

Location

Downtown Denver, North Capitol Hill area. Your favorite coffee shops and restaurants are all steps from the office, as well as transportation lines.

An Insider's view of CircleCI

What’s the vibe like in the office?

The Denver office is collaborative, ambitious and exciting. We are located downtown near a bunch of fun bars and restaurants. Everyone comes into the office everyday looking forward to the challenge at hand, which is refreshing to start your day with!

Nick

Commercial Account Executive

How do you collaborate with other teams in the company?

Building a business in which collaboration is a cultural norm is a team sport! Slack and video chats with team leaders and team members alike, I find the frequent sharing of our best ideas and insights really encourages team players, gains support for critical initiatives, and provides a level of trust to converse openly about difficult issues.

Jessica

Senior Manager of Account Based Marketing

What makes someone successful on your team?

Our team and office culture is so engaging. It’s awesome to be in a place where we’re actively curious about what other roles in the company do and what their challenges are. That reinforces two core attributes of successful sales executives that are curiosity and passion for both our customers and our peers.

Brandon

Sales Manager

How do you empower your team to be more creative?

Through cultivating open and honest communication. I encourage my team to voice their ideas, think outside of the box, and to take ownership to find creative solutions to resolve customer issues.

Becky

Senior Manager, Customer Success

How do you make yourself accessible to the rest of the team?

Everyone on the team and the company can and will reach out to me. I also attend weekly stand-ups in our Denver office, regularly ask for feedback in our team slack channels, and stay in touch with managers and ICs when it comes to deals, problems, etc.

Chris

VP of Sales

What are CircleCI Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Professional Development Benefits
Diversity Program
Promote from within
Continuing Education stipend
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